The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... Voir plus
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It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Voir plus
The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Voir plus
Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.
Coordonnées de contact
Room 703, Building 1, 186 Quan Shun, No. 211 Zhanlan Road, Luo Long District, 450000, Luoyang, Chine
- +86-17513251879
- support@toparchery.com
- toparchery.com
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A répondu à 100 % de ses avis négatifs
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I bought the 45” kids set
I bought the 45” kids set. The arrows are not good quality and broke after one go. Do not recommend.
I contacted the company with evidence of the faulty arrows and they refunded me £4 despite the set costing £29.99!
I have not had a reasonable response as to why they deemed it appropriate to not offer a full refund.

Réponse de TopArchery
Ordered a bow in 2023.
Ordered a bow in 2023.
Tracking said it had been delivered when it hadn't, told TopArchery, they said I needed to contact the local post office. I did, they didn't have it. Contacted TopArchery again and they never responded, like they deleted me from their CRM.
An example of an abysmal business, working under the guise of caring about their customers. I've been well and truly mugged off. Where is the £130 I spent? Why did you just ignore me.
Respond.....

Réponse de TopArchery
Quick and easy to order
Quick and easy to order. I also had a question that I emailed them about, twice and they responded to me quickly. It helped me make my purchase decisions.
Very good recurve bow
Easy order process, fast shipping, bow was in stock. Excellent tracking information. Very good bow at very good price. High quality, smooth shooting.
Really wasn't a happy with really wasn't happy with the product.
Really wasn't a happy with the product shipping time was fine.

Réponse de TopArchery
The bow itself is great however the 1st…
The bow itself is great however the 1st one got lost had to have another one delivered then the 1st one was delivered over a month later
Great product without having to wait…
Great product without having to wait forever to receive it.
Arrived already frayed
The bow string arrived already frayed. It would be too dangerous to even attempt using.

Réponse de TopArchery
New archer
New archer, bought 60" TD recurve and arrows etc. Flawless products, bow is superb & bang on 40lbs @ 28". Delivered in 8 days from China! I've checked for limb twist, bad workmanship etc, and can't find a thing. Love it, and with the help of YouTube, I'm hitting very tight groups after just 2 weeks.
Missing items
So far, I only say that because I just received what I thought was the remainder of my order today, and have yet to try the products out. However, for what I did receive, it appears to be fairly decent quality for the price. With that being said, someone in the warehouse needs to learn how to count. The broadheads I had ordered were advertised as a 12 piece set. Unpackagaging, I found 1 solitary broadhead. Minor inconvenience more than anything, yet I refuse to pay for something I did not receive. Email sent requesting the other 11 or a refund for that portion of my order.

Réponse de TopArchery
Great Item and Team!
Item was delayed in customs but the team was very coordinated about the issue and the item was great!
Trash item
Trash item. Came broken in the box, Immediately sent pictures to customer service. They told me that they were convinced that I had dry fired the bow.... The bow hadn't even been strung.

Réponse de TopArchery
Great bows and company
Fantastic shipping time great communication and tremendous value for my money.
Great value can’t beat the cost similar…
Great value can’t beat the cost similar areas that have a great cost point, I think these are the better choice then using these for a while they don’t mark their spine on the arrow so you have to remember I remember what the color. Good value on their higher and bows as well .
3.5/5
Shipping was fast, and the bow is beautiful. The draw weight is off by a considerable amount, however. I ordered a 70lb bow and what I received pull back at 55lbs at 28" and a little over 60lbs at 32". I'm a little disappointed by that, but again, the bow is beautiful and well made.

Réponse de TopArchery
Customer service does not exist
Customer service does not exist. Product has been in transit for 21 days as of 7/23/24.

Réponse de TopArchery
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