Scammers. Their business model appears to be selling the same key to more than one person. Also, in the email they sent with my product key, they literally wrote: "Leave a Positive review on Trustpi... Voir plus
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Lisez les avis des autres
Purchased Microsoft 2016 for Mac, I haven’t received any download . After two days , my messages were replied to, unfortunately the site was down for maintenance. I received my download but unfort... Voir plus
L'entreprise a répondu
*Update* Just received the key via email and has downloaded/ seems to be working fine Annoying they don’t reply to emails etc. and did take longer that expected to get the code to download as is a... Voir plus
Brought a Wowcher deal and redeemed but didn't receive any confirmation email or licence code at first. After reading some TrustPilot reviews for this site I thought I had been scammed. I contacted su... Voir plus
À propos de l'entreprise
Coordonnées de contact
Nerdused Ltd 27 Old Gloucester Street, WC1N 3AX, LONDON, Royaume-Uni
- +442034420047
- support@topfastkeys.com
- topfastkeys.com
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Very poor service
I bought microsoft office through wowcher app, redeemed voucher on topfast keys but it was not compatible with my chromebook. I tried getting a refund so i contacted topfast keys but no response and also tried watsapp. I would not recommend them at all very poor service!
I ordered a office 2021 key via…
I ordered a office 2021 key via wowcher. I followed the instructions but did not work. Took a while to find out the only support that works is Watsapp to reach topfastkeys.
Over 3 days managed to get my issue resolved and software successfully installed. Quite involved but the software was cheap and I knew the reviews were mixed.
Microsoft Office Home
I am so happy to be able to provide a positive review for TopFastKeys. I have just completed the purchase and download of their Microsoft Office software on to my Mac.
The process was smooth and trouble free.
Many congratulations.
Fixed!
It took a couple of days and over a weekend, but in the end sorted out my issue. Good service.
I ordered Office Pro 2021 from…
I ordered Office Pro 2021 from Topfastkeys from an offer found on Wowcher - of all places! - and although was initially sceptical took the plunge and was delighted! I was really impressed by how quickly the license key came through and how easy it was to install. The Office Pro 2021 package was a bargain and I would definitely reccommend them and use again in future.
Did not get what I ordered at first
I purchased Microsoft Office Home and Business 2021 for Mac on wowcher. But when I redeemed the code Microsoft informed me that the code was for a PC and told me my Mac was not compatible. I chased with TopFastKeys initially per wowcher policy. When they didn’t respond within 72 hours chased up with wowcher. Wowcher also had a policy where they had to wait 72 hours for the merchant to respond to them. It has being 10 days and I am yet to have a resolution from TopFastKeys or wowcher.
Update: Decided to chase again on whatsapp after reading other peoples reviews. So after 10 days of zero communication from the merchant they finally responded and sent a new product key that seems to be correct but won't now for sue util the product downloads.
Activation issues
Was good once I received the correct activation key, before that was a mess of setting accounts up
CUSTOMER SERVICE
I used What's App to communicate with TopFastKeys for customers service, I was sending loads of message and concerns they were going no where, but that was not the case, some one called Noah came to my rescue and answer all my concerns!
A problem I was having for a week (via a 3rd part - Living Social who sell on behalf of TopFastKeys), Noah solved, I couldn't believe it, I had been tearing my hear out with Living Social, I cannot thank Noah enough you are a real asset to TopFastkeys.
Really happy
I ordered Office Pro 2021and was really impressed by how quickly the license key came through and how easy it was to install. Would definitely reccommend and use again in future.
Customer service was very good once I…
Customer service was very good once I got through to them. The original software purchase did not download and I had to dispute the charge to get a response. Once they responded, they solved the problem and I got the purchased software.
I ordered office pro 2021
I ordered office pro 2021. The product key came through immediately and set up very easily with no problems through Microsoft website.
Office 2019
I bought a Wowcher code for Office 2019. The whole process was good and the whole procedure through TopFastKeys was first class. Very impressed
Reliable service and the Product Key…
Reliable service and the Product Key always works!
Great service
Purchased Office Pro Plus 2021 from this retailer. As promised, the download link and key arrived very quickly and the installation was straight forward.
Would use again in the future
I ordered my Office Pro Plus 2021…through Living Social
I ordered my Office Pro Plus 2021 product on the 24th and received my key about 30 minutes later. There did seem to be some site issues, glitches and bugs, but I persisted and it worked out! I installed it on my PC and it works fine. I was expecting maybe something fishy was going on but not the case for me. I guess maybe the site was overwhelmed. Anyway, I hope everyone gets their product!
I rated 3 stars only due to the very…
I rated 3 stars only due to the very poor customer service. I received the licence key email more than 24h from the purchase - no way “immediately” as they advertise it - and after several unanswered whatsapp messages, when I threatened to report to the relevant ombudsman - then they processed quickly.
Shame - as the licence works, so all legit. They do their own damage through this poor customer service.
I've purchased an Office 2021 code from…
I've purchased an Office 2021 code from Wowcher and I haven't received the activation key from Topfastkeys either. What is going on?? Can someone please give an update to your customers? People will lose faith in your product and services - Wowcher AND Topfastkeys !! Thanks.
Thank you, I received the key the next day!

Réponse de TopFastKeys
I haven’t received my product key…
I haven’t received my product key either…. My order number is 150431. I bought the Office Professional Plus 2019 licence key for Windows. Like majority I got it through wowcher. It’s upsetting how I contemplated for hours whether I should buy the wowcher or not. And when I do I waited 2 hours with no reply from customer service or TopFastKeys. This is stressful when you don’t hear anything back or aren’t updated.
Edit: changed stars from 1 to 3. I did receive the right product after receiving a reply from TFK on this platform. The wait without any communication was stressful.

Réponse de TopFastKeys
topfastkeys website won't work
topfastkeys website won't work
I like so many others ordered Microsoft Office through Wowcher. The website won't open so can't input code. Wowcher what are you doing offering this companies products that simply don't work. I want my money back or that as a company you start to behave responsibly.

Réponse de TopFastKeys
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