These guys are amazing, have been using them for a couple years now, great communication, but most of all they make sure my things are protected, we ship very fragile things like vintage lighted signs... Voir plus
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Lisez les avis des autres
This company was great! I needed a grandfather clock moved from Colorado to California, and Torodo Logistics went above and beyond! They were very timely in picking the clock up, gave us plenty of not... Voir plus
Overall this was a good experience. At the outset, there was a bit of confusion regarding cost of insurance, at least on my part, but it worked out OK. Timing of arrival for pickup was spot on and a t... Voir plus
I had to move a grandfather clock from New Jersey to California. I was concerned because it was in the family for a long time and I didn’t want anything happening to it. From the moment I contacted O... Voir plus
À propos de l'entreprise
- Service de transport
- Art & antiquités
- Service logistique
- Service de déménagement de pianos
- Service d'envoi
Écrit par l'entreprise
Torodo Logistics LLC is a nationwide specialty transportation company providing door-to-door service throughout the 48 contiguous United States for fragile, valuable, antique, and difficult-to-replace items. We specialize in the transportation of antiques, fine art, upright and grand pianos, grandfather clocks, furniture and select household goods, marble, glass and stone pieces, family heirlooms, and collector-owned items requiring careful handling and coordinated interstate transport. Every shipment is individually reviewed to determine handling requirements, access conditions, packing needs, equipment, routing, and delivery coordination. Depending on the shipment, services may include protective packing, loading and unloading, secure transportation, in-home placement, disassembly or reassembly, and delivery oversight from pickup through final placement. Torodo operates under active federal interstate authority and is registered with the U.S. Department of Transportation. Our vehicles are equipped with professional securement and specialty-handling equipment designed to reduce movement and unnecessary handling during transportation. Our team regularly assists private collectors, families, interior designers, auction buyers, estate representatives, galleries, and customers transporting meaningful or high-value pieces across state lines. Torodo’s focus is simple: dependable nationwide specialty transportation, careful handling, clear communication, and professional oversight from pickup through delivery.
Coordonnées de contact
Etats-Unis
- torodologistics.com
4,7
Excellent
57 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I had a very satisfying experience…
I had a very satisfying experience using Torodo Logistics to ship a family heirloom piano. Communication from the very first quote all the way to final delivery was clear, fast, and professional. The pickup and delivery team handled the piano with extreme care and arrived at the pickup point and destination within minutes of their estimate time of arrival. Friendly service with a polite and considerate team. I will definitely use them again!
28 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Mark!
We truly appreciate you trusting Torodo Logistics with the transportation of your family heirloom piano. We’re especially glad that you were pleased with the communication from the initial quote through final delivery, as well as the care, professionalism, and punctuality of our pickup and delivery teams.
Knowing that your piano arrived safely and that you would trust us again means a great deal to our entire team.
Thank you again for choosing Torodo Logistics and for taking the time to share your experience. We sincerely appreciate your support!
Family Heirloom Secretary
Shipment was a valuable to me family heirloom Secretary. It was very old and on wheels. I was planning to remove wheels anyway, but only 3 wheels arrived. The third was split in the leg and the wheel will not stay in anyways. No acknowledgement from driver. I believe it happened rolling it 150 feet down concrete driveway at destination. I have not made an insurance claim or been asked about any by company, just many requests for a review. The delivery was timely.
20 juillet 2026
Réponse de Torodo Logistics LLC
Thank you for sharing your feedback, Tad.
We appreciate you trusting Torodo Logistics with the transportation of your family heirloom secretary, and we’re glad the shipment arrived on time.
We’re sorry to learn of your concern regarding one of the wheels. The service agreement for this shipment provided for our team to wrap, load, transport, and deliver the piece, with unloading to be handled by the customer. Although unloading was not included in the original booking, our team assisted at delivery when additional help was needed.
Our agreement also clearly requires the customer to fully inspect the shipment upon delivery and to report and document any concerns before our crew departs. No concern regarding the wheel was reported or documented at delivery, and the issue was not brought to the attention of our office before this review was posted. As a result, Torodo Logistics was not given the opportunity to inspect or document the reported issue at the time of delivery.
Finally, while you referenced receiving multiple review requests, only one review request was sent for this shipment. We appreciate your feedback and will continue working to ensure our service terms and customer communications are clearly understood.
Would use them again
Everything went smoothly. The gentlemen doing the moving were friendly and professional. They took good care of my large wooden credenza, and I watched as they carefully wrapped and protected it during shipping. The main office kept me informed and were easy to reach when I had a question. I was happy with the whole process. Thanks Torodo (and Harriet)
23 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Pam!
We truly appreciate you trusting Torodo Logistics with your shipment. We’re delighted to hear that everything went smoothly, that our team kept you informed and was easy to reach, and that your item was handled with care.
Thank you again for your trust and recommendation. We look forward to assisting you with any future shipments!
Expected more but they got the job done.
Shipped large item from east coast to California. $2,300 total after shipping and service fees. The company delivered my item undamaged and the employees that delivered were very nice. I paid extra for packing and loading. I was advised that employees would wrap item in bubble wrap and shipping blankets. Unfortunately they just put a shipping blanket between the item and inside of the truck. I expected updates on item location and an estimated delivery date. I only got a 7-14 day window and was told I would receive a call 24 hours before to schedule delivery. The company provided no way to track my item and the only updates I received was from when I called asking for delivery update. I was given a window between 6:45pm and 8:45pm day of delivery. Got a call at 8:30pm saying 12:00am or next day? It was delivered at 12:15am. Maybe I’m being picky but for the price I paid I really expected better communication.
16 juillet 2026
Réponse de Torodo Logistics LLC
Thank you for sharing your feedback. We’re glad your item arrived safely and undamaged, and that you found our delivery team courteous and professional.
We understand your concern regarding the packing method. During booking, you were advised that bubble wrap would be used. After evaluating the item, our field team determined that protective moving blankets and securement were the more appropriate method for transportation. We acknowledge that this change should have been explained more clearly.
Regarding delivery timing, the estimated arrival changed during transit. When our team provided the updated arrival time, you agreed to receive the shipment after midnight rather than rescheduling for the following day. We appreciate your flexibility, though we recognize that more proactive updates leading up to delivery would have improved the overall experience.
Thank you for your business and for sharing your feedback. We’re using your comments to improve how we communicate packing decisions, shipment updates, and changes in arrival times.
The men were very careful about…
The men were very careful about wrapping and lifting the items.
26 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Robert!
We truly appreciate you taking the time to share your pickup experience. We’re glad to hear that our team handled the wrapping and lifting of your family heirloom furniture with great care.
Your trust means a great deal to us, and we look forward to assisting you or your family with any future shipments.
Amazing experience Very professional a…
Amazing experience Very professional a items arrived intact
26 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your kind review, Louis!
We truly appreciate you trusting Torodo Logistics with your shipment from California to New York. We’re delighted to hear that you had an amazing experience, found our team professional, and that all of your items arrived safely and intact.
Thank you again for your support. We look forward to assisting you with any future shipments!
Excellent Service from Pickup to Delivery
Wow! I had an amazing experience with Torado Logistics. I needed to move some items from California to Massachusetts at the last minute, and from the moment I requested a quote, everything went smoothly. Other companies quoted outrageous rates for the move, but Torado Logistics offered the best price by far. They were reasonable, helpful, and understanding. The team showed up when they said they would, loaded my items without any issues, and told me they would see me at delivery. The crew at the initial loading was friendly, professional, and fast. When they arrived for delivery, one of the same team members who had loaded everything was there, which was reassuring. The delivery team was also friendly, professional, and fast. The only small drawback was that I had to call to find out the pickup window and again to confirm when the delivery would be. Even that was not a major issue, because after the initial call, I received multiple updates about the delivery truck’s status. I would definitely use Torado Logistics again for another move, and I will recommend them to family and friends as well!
25 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your detailed and thoughtful review, Elyse!
We truly appreciate you trusting Torodo Logistics with your last-minute shipment from California to Massachusetts. We’re delighted to hear that the quoting process was smooth, our pricing was competitive, and both the pickup and delivery teams were friendly, professional, and efficient.
It also means a great deal to know that having one of the same team members involved at both pickup and delivery gave you added confidence throughout the shipment.
We appreciate your honest feedback regarding the initial pickup and delivery updates. We’re glad our team was able to provide multiple status updates afterward, and we’ll continue working to make our communication even more proactive.
Thank you again for your trust, recommendation, and willingness to use Torodo Logistics again. We look forward to assisting you with any future shipments!
From Ohio to Maine
Great experience with getting a quote, very responsive to my questions. Pick up in Mason, Ohio and delivered to Maine was done quickly and, the gentlemen unloading were very friendly and efficient. All items arrived well protected and in great shape. Would def use again!
25 juillet 2026
Avis spontané
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, K.B.!
We truly appreciate you trusting Torodo Logistics with your shipment from Ohio to Maine. We’re delighted to hear that the quoting process was responsive, the pickup and delivery were completed efficiently, and our delivery team was friendly and professional.
It means a great deal to know that everything arrived well protected and in great condition. Thank you again for your trust and recommendation. We look forward to assisting you with any future shipments!
Our antique drop leaf table arrived in perfect condition
Our antique drop leaf table traveled safe and sound from Santa Fe to Chicago. The communication at pickup and delivery was great, with the team working hard to accommodate a busy work schedule at the delivery end. The table was well protected with a thick pad under the blanket. Due to it’s age, they drivers recommended that it travel upside down, with the legs up to ensure it’s stability while traveling. I highly recommend this company.
24 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Beth!
We truly appreciate you trusting Torodo Logistics with the transportation of your antique drop-leaf table from Santa Fe to Chicago. We’re delighted to hear that the table arrived safely and in perfect condition, and that our team communicated well and worked to accommodate the delivery schedule.
Your kind words about the careful protection and secure transportation of the table mean a great deal to us. Thank you again for your trust and recommendation, Beth. We look forward to assisting you with any future shipments!
The delivery team was excellent
The delivery team was excellent. They communicated clearly about their arrival time, handled the mirror with great care, and were professional and courteous throughout the process. Given how large and heavy the mirror is, I really appreciated the attention they paid to getting it into my home safely.
22 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Christy!
We’re delighted to hear that you had such a positive delivery experience with your family’s antique mirror. It means a great deal to us that our delivery team kept you informed, handled the mirror with exceptional care, and ensured it was safely placed in your home.
We truly appreciate your kind words about our team’s professionalism, courtesy, and attention to detail. We’ll be sure to share your compliments with the delivery crew—they’ll be thrilled to know their hard work made such a positive impression.
Thank you again for taking the time to share your experience. We sincerely appreciate your support and look forward to assisting you and your family with any future specialty transportation needs.
Torodo Logistics was professional and…
Torodo Logistics was professional and customer service oriented from my first call to them. Omar was my original contact who took time and patience to explain and answer all of my questions about moving a very large, fragile antique mirror. I can't say enough positive things about Omar and his team at Torodo. We were able to have the mirror picked up and delivered at our desired times. I don't remember the 2 men's names who picked up and delivered the mirror but they were so courteous and packed the mirror in the utmost care. They went over and beyond to install the mirror when they arrived at the delivery address. We so appreciated them going beyond our expectations. I also received a call after the delivery to ensure we were satisfied with the delivery. I would use Torodo Logistics for any further types of move. The ladies that answered the phone when I called to check on pick up and delivery were more than helpful and personable. Compared to the 5 other moving companies I had investigated, Torodo not only had by far the best price but they also allowed us to request pick up and delivery dates for our item which traveled half way across the country. What an absolutely top notch, 5 STAR company. Thank you.
17 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your incredibly thoughtful review, Janice!
We truly appreciate you trusting Torodo Logistics with the transportation of your large antique mirror. It means so much to hear that you were pleased with every step of the process—from our initial conversations and scheduling to the careful packing, transportation, delivery, installation, and post-delivery follow-up.
Your kind words about our pickup and delivery team, as well as our office staff, are greatly appreciated. We’ll be sure to share your compliments with everyone involved—they’ll be delighted to know their professionalism, care, and attention to detail made such a positive impression.
Thank you as well for your generous comments about my communication and for recognizing the value of our service. Your trust, recommendation, and support truly mean the world to all of us at Torodo Logistics.
We look forward to assisting you with any future specialty transportation needs.
Very pleased with the service
They were able to pick up as soon as I needed them too. The handled my dad's grandfather clock with kid gloves. Took it all apart and wrapped every.piece so nothing got scratched or broken. Upon delivery they brought into house and set the clock up for me. I definitely would use them again.
16 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Roy!
We truly appreciate you trusting Torodo Logistics with the transportation of your grandfather clock. We’re delighted to hear that our team was able to accommodate your pickup quickly and that your clock arrived safely after being carefully disassembled, wrapped, transported, delivered, and reassembled in your home.
Your kind words about the care our team took throughout the entire process mean a great deal to us. Thank you for your trust and recommendation. We look forward to assisting you with any future specialty transportation needs.
Excellent experience with this shipper
Excellent experience with this shipper. I shipped two wing chairs that were very valuable to me and they took excellent care of them from New York to California with about a week notice and a week total travel time. Excellent delivery with care from the two gentlemen who arrived at my house right on time. appreciate the great service!Definitely will use again!
16 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Kelli! We truly appreciate you trusting Torodo Logistics with your shipment from New York to California. We're delighted to hear your items arrived safely and that our team provided the care, communication, and on-time service you expected. Your kind words mean a great deal to us, and we're especially grateful for your recommendation. We look forward to assisting you with any future shipments!
FALSE PROMISES
FALSE PROMISES, VERY POOR COMMUNICATION AND COORDINATION! LIES AND USES PEOPLE!
13 juillet 2026
Avis spontané
Réponse de Torodo Logistics LLC
Anthony,
We take all feedback seriously and attempted to better understand your concerns by requesting additional information through Trustpilot’s verification process. Unfortunately, we did not receive a response.
The situation described in this review did not involve a customer shipment or transportation services provided by Torodo Logistics. Instead, it relates to a separate temporary work-related interaction that is unrelated to the transportation services we provide to our customers.
We remain committed to delivering professional nationwide specialty transportation services and encourage prospective customers to review the many verified experiences shared by clients who have entrusted us with their shipments.
We wish you all the best.
Torodo Logistics LLC
I had a great experience with the…
I had a great experience with the actual movers of my pieces! After an initial delay, which was beneficial to me, they arrived exactly when they said they would. They were careful with the items which had been wrapped well.
Good overall experience. People called back if they weren't immediately available.
16 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Carol! We truly appreciate you trusting Torodo Logistics with your shipment. We're delighted to hear that, despite the initial delay, our team kept their commitment, handled your items with care, and maintained good communication throughout the process. Your kind words mean a great deal to us, and we look forward to assisting you with any future shipments!
Jobe did a great job from pick up to…
Jobe did a great job from pick up to drop off. He communicated with me a lot during the drop off and they arrived sooner than I thought they would. He was a very personable person. Great experience.
15 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Amy! We truly appreciate you trusting Torodo Logistics with your shipment. We're delighted to hear Jobe provided excellent communication from pickup through delivery and that everything arrived ahead of schedule. Your kind words about his professionalism and personable service mean a great deal to us. We look forward to assisting you with any future shipments!
The whole experience was smooth
The whole experience was smooth. Joe picked up my grandmother’s buffet in NH and delivered it flawlessly to AZ. The whole thing took just two weeks from scheduling to delivery. Exceptional service. I will definitely be using them again. A special thanks to Joe for his kind manner and his excellent communication.
12 juillet 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Alicia! We truly appreciate you trusting Torodo Logistics with your grandmother's buffet shipment from New Hampshire to Arizona. We're delighted to hear the entire experience went smoothly and that Joe's professionalism, communication, and attention throughout the process made a positive impression. Thank you again for your recommendation—we look forward to assisting you with any future shipments!
Torodo moved a piano for me
Torodo moved a piano for me. They were very careful in packing, loading, unloading and placing it. Everyone I interacted with was extremely professional and knowledgeable. I would definitely use them again and happily recommend them.
30 juin 2026
Réponse de Torodo Logistics LLC
Thank you so much for your review, Claudia! We truly appreciate you trusting Torodo Logistics with your piano shipment. We're delighted to hear our team provided the careful handling, professionalism, and attention your piano deserved throughout the packing, loading, and transportation process. Thank you again for your recommendation—we look forward to assisting you with any future shipments!
Great shipping experience
I worked with Torodo logistics to ship four dining chairs from California to Michigan. My area is rural and it can be hard to find a company who will come here in a reasonable amount of time, but they did a great job. They took great care of the chairs and the team who dropped them off were excellent, carefully unpacking and making sure I could inspect the chairs. They coordinated well for pickup from the shop I purchased from and communicated clearly throughout. I would recommend them and would use them again.
26 juin 2026
Réponse de Torodo Logistics LLC
Thank you so much for your thoughtful review, Tristy! We truly appreciate you taking the time to share your experience. It was a pleasure coordinating the shipment of your dining chairs, and we’re especially glad we could provide dependable service to your rural location and ensure everything arrived safely. Your kind words about our communication and delivery team mean a great deal to us. Thank you again for choosing Torodo Logistics—we look forward to assisting you with any future shipments!
Highly recommended
Great service. Moved some antique furniture from Florida to Washington state for me.
13 juin 2026
Réponse de Torodo Logistics LLC
Thank you for your review! We truly appreciate you trusting Torodo Logistics with your antique furniture shipment from Florida to Washington. It was a pleasure assisting you, and we’re glad you had a great experience. We appreciate your recommendation and look forward to helping with any future shipments.
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