I wanted to thank the team for the excellent support and responsiveness. I recently suggested a feature that would make the reservation process easier, and to my surprise it was implemented very q... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Voir plus
L'entreprise a répondu
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Voir plus
L'entreprise a répondu
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Coordonnées de contact
Na Stribrniku 233, 28401, Kutna Hora, République Tchèque
- info@torreshike.com
- torreshike.com
4,5
Excellent
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Excellent service personnel
I wanted to thank the team for the excellent support and responsiveness. I recently suggested a feature that would make the reservation process easier, and to my surprise it was implemented very quickly.
It was a small change, but it made a meaningful difference to my experience using the website. It’s always encouraging to see a team that listens to user feedback and continuously improves their service.
Thank you for your commitment to making the planning process smoother. I’m really looking forward to my Torres del Paine trip!
2 juillet 2026
Réponse de Torres Hike
Thank you so much for your kind review, Chiara! We are very happy that we were able to help and make the reservation process smoother for you.
We always appreciate it when our clients contact us directly if there is anything they need help with or would like adjusted in their reservation. Whenever possible, we are happy to look for a solution.
We hope you have an unforgettable trip to Torres del Paine!
Easy and responsive
Email inquiry is replied by the next day, very responsive.
Trip planning and associated services are made very easy.
1 juin 2026
Réponse de Torres Hike
Thank you for your kind words! We're glad to hear that our team was responsive and that our platform helped make planning your trip easier. We hope you have an amazing time in Torres del Paine!
Wonderful booking system
Wonderful booking system. Easy to use, easy to modify bookings. Well worth the service fee.
31 mai 2026
Réponse de Torres Hike
Thank you so much for your kind words. We're delighted to hear that you found the booking system easy to use and that making modifications was straightforward. Making the planning process as simple and stress-free as possible is exactly what we strive for, so it's especially rewarding to hear that you felt our service was worth it. We hope you have an incredible time in Torres del Paine!
Réponse de Torres Hike
Thank you for your review! We're happy to hear that you found the booking process easy and straightforward. We work hard to make planning a trip to Torres del Paine as simple as possible, so it's great to know everything went smoothly for you. We hope you have an amazing adventure and enjoy every moment in Patagonia!
They responded to my questions…
They responded to my questions promptly, giving me confidence in my choices.
3 juin 2026
Réponse de Torres Hike
Thank you so much for your kind review! We're glad we could answer your questions and help you feel confident about your plans. We know that organizing a trip to Torres del Paine can be overwhelming, so we're always happy to help along the way. We hope you have an amazing adventure, and please don't hesitate to reach out if any other questions come up.
Super responsive to requests
25 mars 2026
Réponse de Torres Hike
Thank you for your review. We’re glad we could assist you and appreciate your feedback. Wishing you a fantastic trip!
Easy to use website
29 avril 2026
Réponse de Torres Hike
Thank you for your review. We’re glad to hear you found the website easy to use. Wishing you a fantastic trip in Torres del Paine!
Excellent service.
Makes the whole process very easy and also gives you a detailed itinerary of every step. It’s worth it.
29 mars 2026
Réponse de Torres Hike
Thank you for your review! We’re glad to hear the process felt easy and that the itinerary was helpful. We really appreciate your feedback.
Torres Hike does a great job of making…
Torres Hike does a great job of making easy what the el Torres concession makes difficult.
27 mars 2026
Réponse de Torres Hike
Thank you for your review. We’re glad to hear we could make the booking process easier for you. That’s exactly what we aim for.
Réponse de Torres Hike
Thank you for your review. We’re glad you found the website easy to use. Wishing you a fantastic trek!
Réponse de Torres Hike
Thank you for your review. We really appreciate your feedback and are glad we could assist. Wishing you a great trip!
Excellent customer service
Excellent customer service. Quick responses to emails with very professional recommendations.
29 mars 2026
Réponse de Torres Hike
Thank you for your review. We’re glad to hear you were happy with the support and found our recommendations helpful. We really appreciate your kind words and wish you a fantastic trip!
Easy to use and responsive when there…
Easy to use and responsive when there are questions.
26 mars 2026
Réponse de Torres Hike
Thank you for your review! We’re glad to hear you found the platform easy to use and that our team could support you when needed. Wishing you a great experience in Torres del Paine.
Get Jana on your side!
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professional, prompt, informative, and accommodating… all via email. She worked with me through many options to get an option that I was happy with. The costs are a touch higher since you are paying for the convenience, however, it’s worth it.
29 mars 2026
Avis spontané
Réponse de Torres Hike
Thank you for your kind review. We’re really glad we could help you find a solution on short notice and make the process easier for you. We appreciate your note on the value of convenience — that’s exactly what we aim to provide. Wishing you an amazing time in Torres del Paine!
Perfect for our self-guided O-Circuit
Straightforward & responsive, this aggregation website saved me hundreds of hours of trying to book one campground at a time. Once my reservation was set - changes were simple, as other accommodations became available, and the team at Torres Hike was great about responding to things I didn't understand. Would absolutely recommend.
27 février 2026
Réponse de Torres Hike
Thank you for your review. We’re glad to hear the booking process was straightforward and that our team could support you along the way. We really appreciate the recommendation and hope you had a great time on the O Circuit!
Price and anti semitism…
Prices will be high and take advantage of the tourist( in the camps)
In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“ , “ pigs are not welcome here” ,and “stabbing Jews” was a tall porter with long hair with a bottle like this, he is your employee..
you pay so much money and get pure anti-Semitism, the park is beautiful
27 février 2026
Réponse de Torres Hike
Thank you for sharing your feedback. We’re very sorry to hear about your experience.
However, we would like to clarify that TorresHike is a booking platform, and we do not operate the campsites, employ staff in the park, or control the services provided there. The camps and refugios in Torres del Paine are managed directly by the accommodation providers.
Similarly, prices for accommodation, meals, and services in the park are set by the operators themselves and are clearly displayed during the booking process.
We take concerns like the ones you describe very seriously, and we strongly encourage you to report these issues directly to the campsite operators so they can investigate them properly.
Thank you again for your feedback, and we hope that despite these issues you were still able to enjoy Torres del Paine.
Simple and fast booking
Found dates that word for me very simply and booked in few minutes
22 février 2026
Réponse de Torres Hike
Thank you for your review! We’re glad to hear you were able to find suitable dates and complete the booking quickly. We hope you had a fantastic experience in Torres del Paine!
Reservation process and communication…
Reservation process and communication was great. More details on what was available at camps would have been helpful - hot water, snacks, light meals. Tents expensive but clean comfortable and warm.
3 mars 2026
Réponse de Torres Hike
Thank you for your review. We’re glad to hear that the reservation process and communication worked well for you.
We also appreciate your suggestion about providing more details on what’s available at the campsites. That’s very helpful feedback, and we’ll look into expanding this information to make trip planning even easier.
Wishing you many more great adventures ahead!
Would recommend them for everyone!
Professional, really helps you plan your trip. Easy and fast contact.
1 mai 2025
Réponse de Torres Hike
Thank you for your kind review! We’re really glad to hear that the planning process felt easy and that our team could assist you quickly along the way. We truly appreciate the recommendation and hope you had a fantastic time in Torres del Paine.
Great to have one central spot to book…
Great to have one central spot to book everything. It takes you step by step to ensure nothing is missed. Good post booking communication.
26 février 2026
Réponse de Torres Hike
Thank you for your review! We’re glad to hear the step-by-step process helped make planning easier and that having everything in one place was useful. We also appreciate your note about the communication after booking. Wishing you a fantastic time in Torres del Paine!
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