Contact with a real person not a computer chat bot. Speaking to James Boanas of TE was first class, I could ask questions and seek clarification which James answered all these with clearly and with co... Voir plus
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Lisez les avis des autres
Contacted Total Energies again as my contract was due for renewal, the broker I had used was not able to get anywhere near the same rates. Elliot Luckins then contacted me and within the next few hou... Voir plus
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Voir plus
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Voir plus
À propos de l'entreprise
À propos de TotalEnergies Gas & Power (UK only)
Écrit par l'entreprise
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Coordonnées de contact
Royaume-Uni
- 08002761014
- totalgp.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reassurance
Someone has been contacting Total under my details pretending to be me to obtain information, Qyaam Clark has recognised this and has been so helpful and responsive to rectify this problem and has responded to me with urgency giving me peace of mind the matter has been dealt with and will continue to be monitored by Qyaam Clark. So polite and reactive.
Account queries
The customer care representative, Qyaam Clark, was very helpful and was able to answer all my questions.
Really polite and helpful quickly…
Really polite and helpful quickly sorted out my problem with no issues. Didnt have to wait online for ages the chat is very quick and you can speak to a real person whom was very helpful
Great service answered query quickly
Shameeg on WebChat was excellent
Shameeg on WebChat was polite, professional and extremely helpful
Qyaam Ckark has made my query journey…
Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has.
I am happy about the customer service provided!
Qyaam Clark very sweet very helpful…
Qyaam Clark very sweet very helpful thanks
Great Service
Qyaam Clark help me with a billing query. Was a few accounts to deal with, but Qyaam was fast, helpful and friendly!
Sweetness was very competent and clear…
Sweetness was very competent and clear helping with a query I had
Password reset assistance
Qyaam Clark served me. Quick, responsive, understood what I needed help with and sorted it within minutes. All good!
Very good, helpful and patient
Very good and patient, very efficient, gave everything I needed and provided useful information and forms.
Qyaam Clark well done
quick response from Qyaam Clark
quick response from Qyaam Clark. Polite and gave me the info I was looking for
Christine has been brilliant today and…
Christine has been brilliant today and answered all my queries
Shameeg the adviser on the Webchat
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
Shameeg was very helpful
Shameeg was very helpful, answered my questions and updated what was required
Great customer service
Great customer service. Qyaam helpe me and resolved my issue in seconds. Thanks a lot it's great when the service is speedy and kind
Qyaam Clark was most helpful and very…
Qyaam Clark was most helpful and very efficient at answering my query. Great service
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