Contact with a real person not a computer chat bot. Speaking to James Boanas of TE was first class, I could ask questions and seek clarification which James answered all these with clearly and with co... Voir plus
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Lisez les avis des autres
Contacted Total Energies again as my contract was due for renewal, the broker I had used was not able to get anywhere near the same rates. Elliot Luckins then contacted me and within the next few hou... Voir plus
In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Voir plus
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Voir plus
À propos de l'entreprise
À propos de TotalEnergies Gas & Power (UK only)
Écrit par l'entreprise
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Coordonnées de contact
Royaume-Uni
- 08002761014
- totalgp.com
4,8
Excellent
9 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Qyaam Clark was extremely helpful and…
Qyaam Clark was extremely helpful and lovely to deal with
12 mai 2026
Avis spontané
Huge thanks to Qyaam Clark for the help…
Huge thanks to Qyaam Clark for the help with our energy account. He was quick, professional, and sorted my query out in no time
12 mai 2026
Avis spontané
Qyaam was great to deal with
Qyaam was great to deal with, reassuring me what to do and fast response.
12 mai 2026
Avis spontané
Very helpful
Very helpful, resolved my query on first attempt. very polite and professional, thank you :)
12 mai 2026
Avis spontané
Qyaam Clark was very helpful
Qyaam Clark was very helpful, polite and quick to respond.
Unfortunately they were unable to help me with my exact query, but have given me the contact details for someone who can.
12 mai 2026
Avis spontané
Dealt with Qyaam Clark who was very…
Dealt with Qyaam Clark who was very polite and helpful. Sent me all the information I required. Many thanks.
11 mai 2026
Avis spontané
Webchat
Used the Webchat and quickly resolved my issue. Qyaam Clark was very helpful in providing the information I needed.
11 mai 2026
Avis spontané
Nice to speak to an advisor who was courteous and helpful.
Nice to speak to an advisor
11 mai 2026
Avis spontané
I highly recommend Callum Reed for…
I highly recommend Callum Reed for commercial utility management. He recently handled the gas and electricity renewals across our four premises with outstanding proficiency. What stood out most was how he aligned all the renewal dates to finish at the same time. This strategic move is going to make our future reviews much simpler and more efficient. Great service all around. Sevan Caterers(Vauxhall) Ltd.
5 mai 2026
Avis spontané
Great online help from Qyaam Clark
11 mai 2026
Avis spontané
Online Account Setup
Used the online chat to help set up an online account. Ayabonga was really helpful and got everything sorted for me! Brilliant customer service, 5* well deserved!
7 mai 2026
Avis spontané
Metre Replacement
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely first class, nothing was too much trouble.
7 mai 2026
Avis spontané
Had to contact Total Energy directly…
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was given the information required. I feel that Ayabonga dealt with my query efficiently, very politely and promptly.
7 mai 2026
Avis spontané
Great today with Qyaam Clark.
Great today with Qyaam Clark.
Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
5 mai 2026
Avis spontané
very good customer service person
very good customer service dealt with Qyaam Clark answered my query fast and was very polite
5 mai 2026
Avis spontané
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