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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow my logo on my shirts its simply outstanding. Trousers fit perfectly. All has been dispatched with no time within affordable prices.

Noté 5 sur 5 étoiles

We’ve used total workwear many times, the order is always delivered in good time and there has never been any mistakes. I would highly recommend.

Noté 5 sur 5 étoiles

We had some issue with a product and wanted to return and the team made it very easy. Once received, the refund was processed very quickly. All other products we have purchased from Total Workwear... Voir plus

Noté 5 sur 5 étoiles

I've always ordered my work clothing from here and I have never been disappointed. There was a slight mix up on a previous order but they were able to resolve it instantly and the items arrived the... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sécurité
  2. aussi dans
  3. Magasin de vêtements professionnels

Écrit par l'entreprise

UKs favourite choice for uniforms, workwear, safety boots and PPE. Best quality and price for embroidered and printed logos.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(116)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Customer Service

I've always ordered my work clothing from here and I have never been disappointed.
There was a slight mix up on a previous order but they were able to resolve it instantly and the items arrived the next day as promised so there customer service is excellent.

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Responsive and efficient

We had some issue with a product and wanted to return and the team made it very easy. Once received, the refund was processed very quickly.

All other products we have purchased from Total Workwear have been great, and can't fault their responsiveness and service.

24 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Total Workwear

Excellent service from Total Workwear. I purchased 2 pairs of Regatta work trousers from them at a very good price. In addition I had a logo embroidered on both pairs, which is of very high quality. Delivery is very quick and also a a good price.
I have communicated with Adam on a couple of occasions and the service provided by him is perfect. I highly recommend them and will continue to buy all my workwear needs from them.

17 juin 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you were pleased with the quality of your Regatta work trousers, the embroidery, and the value for money we offer.

We're especially pleased to hear about your positive experience with Adam. He'll really appreciate your kind feedback, and it's great to know he was able to provide the level of service we aim for.

Thank you again for your recommendation and for choosing Total Workwear. We truly value your support and look forward to helping with your workwear requirements again soon!

Noté 5 sur 5 étoiles

Fabulous service,quick delivery and I…

Fabulous service,quick delivery and I felt like john Wayne in my new work trousers .fabulous people,I love you all.p.s had a few drinks but so what,mean every word,c,Mon England.xx

10 juillet 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you so much for the fantastic review...it certainly gave us a smile! 😄 We're thrilled to hear you're happy with the service, speedy delivery, and that your new work trousers have you feeling like John Wayne! We'll take the compliments, drinks and all! 🍻 Thanks again for your kind words and support. We hope to see you again soon... and come on England! 🏴

Noté 5 sur 5 étoiles

Easy ordering and great service

Such great service as always. The ordering process is so simple to follow. If you have any questions and need to email or call the response is almost instant. Follow up emails regarding your order and delivery come quickly with all the information you need.

19 juin 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you so much for your wonderful review! We're delighted to hear that you found our ordering process easy to use and that our team was able to provide the prompt support and communication you needed. We work hard to make every step of the experience as smooth and straightforward as possible, so it's great to know we've achieved that for you. We really appreciate your continued support and look forward to serving you again soon!

Noté 5 sur 5 étoiles

Totally recommend for products & customer service

Wow! Not only were the products reasonably priced, perfectly printed and great value, the customer service is second to none. We had a little hiccup with our order and the response was fast, personal and timely. We fully recommend Total Workwear and will defo use again. Thanks Team, you are the best :)

31 mai 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you so much for your amazing review! We're delighted to hear you were happy with the quality, value, and printing of your order. While we're sorry there was a little hiccup along the way, we're really pleased our team could get everything sorted quickly for you. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to helping you again in the future. Thanks again from all of us at Total Workwear!

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, exchange was straight forward. Good value for money.

12 janvier 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Hi Sally, thanks for taking the time to leave a fantastic review about Total Workwear!

Noté 3 sur 5 étoiles

Good service but disappointed with product.

Good service, polite and pleasant person in the shop, however the work pants which were specifically bought with a pocket for knee pads are not much use as the pockets aren’t in line with the knee, ie: they are to the outside of the leg.

6 avril 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Hi Mr Taylor, thank you for taking the time to leave a review. If there is a manufacturing problem with the trousers, we'd be more than happy to assist you in arranging a replacement and reaching out to the manufacturer of the garment. As far as I'm aware, we haven't been otherwise made aware of any manufacturing issues with the items you purchased, only this review. Please feel free to pop back into our premises, or contact us on sales@totalworkwear.co.uk and provide us with your order, and product number and we can look into it for you using the correct procedure. Kind Regards - Amy, Total Workwear

Noté 5 sur 5 étoiles

Purchased these trousers

Purchased these trousers, was good quality and quickly despatched. Very well please at the service offered would recommend. thank you

9 mai 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you for taking the time to leave a review - it is great to hear that you love your trousers, and the service you received!

Noté 5 sur 5 étoiles

Excellent and Really Nice firm to deal with

We placed two relatively large orders with Total Workwear for sports club branded clothing for two different organisations with different branding - and Total Workwear have been excellent from start to finish. They have been really helpful throughout the process and have gone out of their way to be helpful and keep us fully informed. There was a slight mix up on the order (which was quite a complicated order to be fair to them) and this was rectified immediately without any fuss. We would 100% recommend Total Workwear for your branded clothing - they have been great to work with and the quality is excellent and the pricing was extremely competitive. We would not hesitate in placing our business with them again and would recommend them. Thank you so much.

16 janvier 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you for your review Gavin - it was a pleasure to work alongside you to create the teamwear you required.

Noté 1 sur 5 étoiles

Dont use them

We ordered 2 pairs of trousers from them on the 31 December 25, paid for overnight delivery. But we didn't get the trousers until the 13 Jan 26. It was only after we had questioned where the order was. (as nowhere on their website did it tell us trouser were out of stock), that we also were given a confirmation of our order until Friday 8 Jan 26, then we were promised the item would some the next day, but despite waiting in all day for the delivery. It wasn't until Friday (9 Jan 26) night. That we were finally told we would have to wait until the Monday (12 Jan 26), Finally at 4pm (12 Jan 26) the delivery appeared, Delivery driver offered no apology for late delivery (even as a courtesy).

Although Amy from Total Workwear did ask that I emailed her, and she would deal with the order. We still haven't heard anything more (despite emailing them several time (never any answer on phone). I will contact Trading Standards.

12 janvier 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Hi Claire, Thank you for taking the time to leave a review. I cannot find an order placed under your name, and I'd like to look into this for you. Please could you email myself on sales@totalworkwear.co.uk with an order number. Kind Regards, Amy - Total Workwear

Update - Hi Claire, I have had a telephone chat with your partner and explained that the order was placed while we were closed over Christmas and New Year, and as such processed when we returned to work in the New Year. We were waiting on stock replenishment from the supplier to fulfil your order, but unfortunately due to the storm and snow the UK experienced, the couriers were adversely affected by up to 5 days, and this has impacted the timing of when you received your order. Please accept our apologies regarding the delay. As you can see from our previous reviews, there is never normally an issue, and we have excellent reviews both on here and on Google reviews.

Noté 3 sur 5 étoiles

Check if it's in stock before purchase

Worst experience surprisingly as I purchased after reading reviews.
I bought 3 fleece last week on your website,
And paid extra for next-day delivery; however, it has now been over a week and I have ONLY received the order confirmation but

NO dispatch notification, tracking details, or estimated delivery date.
I have made multiple attempts to contact your company. Emails are failing to deliver, and telephone calls go unanswered. At present, I have no information regarding the status of my order or confirmation that it has even been dispatched.
This lack of communication is unacceptable and has caused significant concern as to whether my order will be fulfilled.
It will help if you treat this matter as urgent and provide Confirmation.

Has now been resolved. Thank you.

6 janvier 2026
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you for taking the time to leave a review. Please accept our apologies for the delay with your order. I know that we have already updated you on this by telephone as it was myself you spoke to on Monday morning but thought I would clarify the issues raised in my reply for clarity for Trust Pilot purposes.

Unfortunately you order was delayed due to unforeseen problems and delays with couriers as a result of the snow and storm that encapsulated the majority of the UK on the day and days after you placed your order. This is unfortunately out of our hands, and we tried our best to update everyone affected as soon as we realised which orders were being affected.

Regarding the next day delivery part of your comment, your order has been shipped using a next-day delivery service. As part of the check-out process on our website, we make it clear that this service is next day from the date it leaves our warehouse, not from the date you place your order. This service is the only delivery service we offer, and no extra money was charged to yourself.

Our customer service team work office hours on weekdays hence why your email on the Saturday morning did not receive a reply over the weekend and will also explain why you could not reach us by telephone. Our operating hours are clearly listed on both our website and Google.

I'd also like to gently point out that in your review you mention that "it has now been over a week". However the order was placed on Tuesday evening and this review was written on the Saturday morning.

I do understand that delays are frustrating and disappointing. I apologise for the delay you encountered due to the inclement weather and reassure you that both ourselves and our couriers did what we could to reduce the impact on our customers. Hopefully my reply clarifies all the points you raised, and if you have any further queries or questions, please do not hesitate to email me on the email below. Kind Regards , Amy - Total Workwear
sales@totalworkwear.co.uk

Noté 5 sur 5 étoiles

My request for embroidery was not a…

My request for embroidery was not a large order, just 2 separate but different pieces, which is not always welcomed in terms of setting up the machine. However, I spoke to Amy on the phone initially and she couldn’t have been more helpful and welcoming. When I arrived on site, I met Adam who was so accommodating spending time to go through fonts, colours etc. I received samples via email. They were perfect, exactly as I had envisaged. Customer service means a lot to me and Total Workwear provided a valued personal and professional experience.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent products at a great price

Excellent products at a great price. Brilliant service and excellent prompt delivery.

24 octobre 2025
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you for the wonderful 5* review Sean!

Noté 5 sur 5 étoiles

I ordered 2 pairs of trousers on the…

I ordered 2 pairs of trousers on the website. 3 days later they arrived. By email I received the invoice the same day. Everything was as I expected.

21 octobre 2025
Avis spontané
Logo de Total Workwear

Réponse de Total Workwear

Thank you so much for leaving a fabulous review Alan!

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