Toughmuck cleaning  Avis 27

I can’t recommend this deep cleaning company highly enough. They recently helped my elderly neighbour who was struggling to keep up with decluttering and cleaning, and the difference they made was incredible.

From the moment they arrived, they were warm, friendly, and incredibly respectful. They treated my neighbour with such kindness and patience, taking the time to listen and understand what was needed. It was clear they genuinely cared, not just about doing a job, but about making a real difference.

They were extremely thorough in their work. Every room was carefully decluttered, cleaned, and organised with great attention to detail. They didn’t rush anything, and no corner was overlooked. By the time they finished, the house was absolutely spotless — fresh, clean, and beautifully tidy. It honestly felt like a completely new space.

Most importantly, my neighbour felt comfortable and supported throughout the whole process. Seeing the relief and happiness on their face afterwards said it all.

If you’re looking for a professional, compassionate, and hardworking deep cleaning team, I would wholeheartedly recommend them. They truly went above and beyond.

ToughMuck did an amazing job with our end-of-tenancy cleaning. They were incredibly reliable, professional, and left the flat completely spotless. The kitchen, oven, and bathrooms look pristine. They take all the stress out of moving day, and their attention to detail is unmatched. Outstanding value for money thank you, Marie and the team!

Fantastic job start to finish. Reliable, responsive and a GREAT job - worked so hard making the whole house clean, fresh and sparkling. Thankyou Marie, Zoe and the team

We have been using Toughmuck as part of our Trusted Contractors. Feedback from our service users has been really positive following their cleans for us.
We are really pleased to have them on board.

Marie and Zoe did an absolutely fantastic job cleaning my range oven! Not only were they incredibly friendly and polite, but their attention to detail was outstanding. The oven looks amazing – so shiny and like brand new again! I’m genuinely impressed with the results and would highly recommend them to anyone looking for a thorough and professional clean. Thank you both!

Toughmuck provided a deep clean for my rental property at the end of my tenancy. A fair quote for the work was given and a team of 4 came out and completed the whole job in a morning. The work was swift but thorough, all was completed to a good standard, including oven and carpets, and I had no issue getting my deposit back after I had previously made a bit of a mess of the home (or well my kids had :D) I would happily use Toughmuck cleaning again for any further work.

I would like to say a big thankyou to your team for all the help off the clean you did in my home I got all my deposit back thankyou

Marie and her team did an absolutely amazing job from start to finish. We recently moved into an older property in Bournemouth that had previously been occupied by an elderly couple, and the thought of cleaning the entire house felt overwhelming. After booking a full deep house clean with this company, we honestly couldn’t be more impressed with the results.
The service was exceptional from the moment we first made contact. Communication was quick, professional, and friendly throughout, and everything was organised perfectly. The team arrived on time, worked incredibly hard, and paid attention to every detail. The house was transformed completely — every room felt fresh, spotless, and ready for us to properly move in and make it our home.
It’s easy to see why they’re considered one of the best cleaning companies in Bournemouth. Their professionalism, reliability, and high standards really stand out. If you’re looking for a deep cleaning service, end of tenancy cleaning, move-in cleaning, or a professional domestic cleaning company in Bournemouth, we couldn’t recommend Marie and her team enough.
Absolutely outstanding service and worth every penny.

A family member was taken into hospital on Thursday, unfortunately he was very ill and his home needed extra specialist cleaning. Toughmuck were excellent, Marie and her team went the next afternoon and did an amazing job under difficult circumstances. Well done!
Not only did they clean the parts I asked, they went above and beyond and the house is amazing. I would not hesitate to recommend them.

Well I certainly gave them a challenge with 2 really grubby tenanted flats. Really good and friendly service.I was able to get estate agents in the next day. Thankyou.

End of tenancy clean, Incredibly thorough, quick and extremely professional will be using again and will without doubt be recommending to others

After the winter sleep and Christmas fun I asked Toughmuk to come and do a deep clean. I had thought that the apartment was quite clean and so the deep clean would be over quite quickly. How wrong I was! These women are so thorough and meticulous that I was stunned by all the dust and dirt and I had left behind. I loved the videos they shared of the before and after service, it was exciting to see the transformation from matt to glossy as we start the new summer season and await our holiday guests- who always leave a five star review for cleanliness. Thanks Team Toughmuck we would not have the return guests without your hard work.

I was recommended this company by a charity that works with dorset cc as my mum had 2 strokes and was no longer able to clean the house, i have a very low immunity and am registered as disabled so couldn't help and the house had become grubby and a mess, i booked a deep clean of her 3 bed house including her conservatory and admit i was a bit nervous as to whether they're idea of deep clean matched mine- we raced to the house hearts thumping wondering if we'd made the right choice and hadn't wasted a fairly large sum of money, in truth our ideas were vastly different, their idea was significantly cleaner than I dared hope, from the front entrance the house shone. Carpets looked new, surfaces sparkled and the rooms were spotless, her kitchen looked like a professional kitchen and the bathrooms shone like they were new-, the bedrooms looked like hotel rooms and clearly a lot of attention to detail had been paid, washing had been put away and hung up and the bed had been set up with a runner, .
They even cleaned outside the house and threw away some boxes that had been blown into the garden
The conservatory shone like new and we honestly wandered around remarking how amazing every room looked, the girls that came did a magnifivent job and we would recommend them to anyone that needs a better clean than they could do themselves and a company with friendly staff who clearly love their job. This is a fabulous service and a company that deliver a service that's second to none at a fair price.
Book them and relax your house is in professional hands

Thank you for such a thoughtful reply. I really appreciate the care and professionalism Marie brings each time she visits. It’s reassuring to know my mum is not only receiving a high standard of cleaning but also kindness and respectful company, which truly makes a difference to her day. From the work you carried out on the 3/09.

Your team’s reliability and attention to detail give our family great peace of mind, and it’s clear that ToughMuck genuinely cares about the wellbeing of the people you support. We’re very grateful for the service and are happy to recommend you.
Excellent cleaning service for my elderly mother
⭐⭐⭐⭐⭐ 5/5 – Excellent Cleaning Service for My Elderly Mother

We hired Toughmuck cleaning to help keep my 82-year-old mother's home clean and comfortable, and we couldn’t be happier with the service.

The cleaner, Marie has been incredibly respectful, patient, and gentle with my mum, always arriving on time and going the extra mile. She not only keeps the house spotless but also chats with Mum during her visits, which brightens her day. The attention to detail is impressive — from dusting high shelves to making sure the bathroom is sparkling clean and safe.

The company has also been easy to communicate with, flexible with scheduling, and understanding of my mother’s needs and routines. They’re clearly experienced with elderly clients and understand the importance of a clean and calm environment.

Highly recommend for anyone looking for reliable and compassionate cleaning help for an elderly loved one

The cleaning team and especially Zoe were outstanding. They worked so hard and delivered the end result…thank you….i would recommend them. Everything was done efficiently and beyond

What a fabulous job the lovely cleaning team did yesterday! The train carriage is gleaming (as well as an old carriage can do).

Please pass on my thanks to the 3 of them, and I shall certainly recommend you and hopefully use your services again.

They played banging music too during the clean which helped me and my team clean the front of house section!

Thanks again, and all the best to this wonderful company!

This arrogant female came to give a deep clean quote. Totally obsessed with decluttering, which means to her that her team would have carte blanche to remove anything they deemed clutter, and there are nice convenient communal bins on the premises to chuck my possessions into. "You have too many posessions, you must throw them away, I have twenty years experience, I know what I am doing", quoth she. At this point, I gave up. No point in trying to say that I rent a storage unit and could use it to store surplus items, or even trying to have a discussion regarding any issues. Like a ship in a storm,. batten down the hatches and wait for it to pass, as in a plaque I saw in a campsite reception "Everybody visiting results in pleasure, some when they arrive, some when they leave" Their claim that OAP's are treated with sensitivity and care is total BS

Zoe and her team arrived at our home to carry out a deep clean service. They were prompt, very professional and genuinely concerned that they understood our requirements. Within 4 hours they did an amazing job, leaving our home, including windows and carpets, sparkly clean. To say we were pleased with their work is an understatement. We would not hesitate to call them in again or recommend them to anyone. We were also very impressed with the price, very reasonable for the effort they put in. Well done Ladies and thank you.

Rubbish company.... avoid at all cost! after they "deep cleaned" my home, the kitchen counters were still greasy, the windows were streaky, and the bathroom had soap scum left behind. The carpets were only partly cleaned, with stains still visible. I paid £275 for the clean, but my landlord ended up charging me an extra £400 for a proper clean. I’m extremely disappointed with the service and will not be using them again.