I'm sure if all goes to plan, it's a great company, but when war erupted this Spring they refused to refund any of our participants, claiming the trip could still go. Every one of our flights cancelle... Voir plus
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Lisez les avis des autres
My trip to Jamaica during president's weekend has been extremely enjoyable and memorable. I don't know what we would've done without TourHero, Rohit, and the other amazing individuals who assisted us... Voir plus
TourHero was outstanding in service,care, looked into intricacies, helped us personally in all fields catering to our requests and needs . We had a health scare and from hospital to take off they were... Voir plus
Loved tour guide David, private chef Daiva and Marius planning ! Tents were set up perfectly and were waterproof and wind proof with warm sleeping bags and comfortable air mattresses. Everything wa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
TourHero is a social travel platform that enables anyone to meet like-minded individuals through unforgettable journeys.
Coordonnées de contact
28-07 Jackson Avenue, 11101, Long Island City, New York, Etats-Unis
- +1-347-801-8289
- hello@tourhero.com
- tourhero.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great experience but some issues
Had an awesome trip to Iceland with Tourhero to see the Northern Lights. They made sure that everything was planned exactly how I wanted it before we left. But when we got there, there were some issues with the local operator, who changed the hotel at the last minute without warning, and hadn't allowed enough time for all of the activities and locations we had scheduled. Big shout out to Viren and the Tourhero team for going above and beyond to get our trip back on track so we didn't have to deal with issues. Anyway we had a great time, would definitely go with them again to plan my next vacation.
I cannot say enough about how great…
I cannot say enough about how great TourHero is. Planning trips has always been the most stressful part of traveling because even the best-planned trips can fall victim to unforeseen circumstances. My recent trip to Morocco, however, was stress-free all because of the help I received from Kerry and the rest of the amazing team over at TourHero. Not only did they help me put together an unforgettable action-packed itinerary, but they also were able to notify me of changes or cancellations so far in advance that nothing felt last minute. As the hero, the entire trip being free was the icing on the cake. I will be using them again and recommend you to do so as well!
Iceland Trip
TourHero made our Iceland trip awesome, just do it, you won't regret it 💯
I was a little hesitant when TourHero…
I was a little hesitant when TourHero reached out to me on Instagram but I decided to take a chance on them based on the credibility of the founders. I planned a trip with my boyfriend and some friends to Iceland - and wow, Iceland is truly one of the most stunning places we've ever been to! TourHero was super helpful in the entire planning process - we wanted a lot of flexibility and autonomy in our itineraries, and despite this being a group trip, they really delivered - they secured us a 4 wheel drive for the volcanic terrains of Iceland and planned out an entire self-drive route for us along the south coast. Special shoutout to Kerry and David, who were so helpful throughout. Thank you!!
i planned a trip with tourhero to…
i planned a trip with tourhero to switzerland and austria for dec 2021 but unfortunately due to the lockdown, we are unable to go. however tourhero was superb in all regards, from communication (in fact they reached out to me BEFORE i’d even found out austria was in lockdown), and immediately offered me a full refund of my trip. they’ve demonstrated the most flexible and generous cancellation / refund policy ive ever seen in a travel company (ive heard plenty of horror stories, especially with covid cancellations). i was so impressed that i told tourhero to just postpone my trip to the next ski seaosn - these guys have my full trust.
Our Dream Destination
What a great trip! Very thankful for all the help with planning out all of our hotels and activities for our trip around Iceland. Iceland is beautiful with so much to do. I wish that we had more time. With so much to do, a little more guidance on how to focus on a few items vs so many would have been better! Overall an amazing trip and I was so grateful for all the support and help to book the trip during these crazy times!
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