6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Voir plus
L'entreprise a répondu
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Voir plus
L'entreprise a répondu
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Coordonnées de contact
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Royaume-Uni
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Application was very easy to complete…
Application was very easy to complete which is good for me as was doing it on my phone
26 mai 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review. We are pleased you found the process easy to complete.
They let me down
I have been a loyal customer of Trade Direct Insurance for over 20 years. Both van insurance and public liability. I have never made a claim.
Earlier this year I renewed my van insurance and included brake down cover. 2 weeks after renewing my insurance, my vans slave cylinder went and I was stranded 3 miles from home. When I phoned BD Elite (Trade Direct's breakdown supplier), they told me I wasn't covered because my van was too old, and my cover expired at the same time as my previous insurance, 3 weeks earlier. I spoke to Trade Direct and they just brushed me off.
It cost me £300 to get my van recovered, and putting it mildly I'm not happy.
I will not be renewing any insurance with Trade Direct ever, and a note to Trade Direct, please don't bother writing your customary response to this review, I'm not interested, neither was your customer care team when I phoned.
No I don't recommend, and I'll never use them again.
2 avril 2026
Avis spontané
Réponse de Trade Direct Insurance
We appreciate you taking the time to share your experience. We’re sorry it hasn’t met your expectations and are currently looking into this.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you found the process straight forward.
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted that you found it quick and easy and that you were happy with your price.
Réponse de Trade Direct Insurance
Thank you for your 5 star review. We are pleased you found it easy to use.
Very easy and simple to do business…
Very easy and simple to do business with and take care of you.
1 septembre 2025
Réponse de Trade Direct Insurance
Thank you so much for taking the time to to share your feedback. We are very pleased that you were happy with the service you received.
Easy to use and not pushy sales tactics.
6 mai 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are delighted you were happy with the sales team.
Réponse de Trade Direct Insurance
Thank you for your patience while we looked into this. We’ve reviewed the details and our team has now reached out directly to help resolve this for you. If you need further assistance, please feel free to reply to our email or call us.
Easy to renew liability insurance and…
Easy to renew liability insurance and great prices. Keep it up 👍
5 mai 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback. We are pleased to hear that you found it easy to renew and were happy with your price. Thanks again.
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you are happy with the service you received.
Used Trade Direct Insurance for years
Used Trade Direct Insurance for years, very happy with the cover and service
7 mai 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted you have chosen to stay with us for another year. Thank you!
Great thank u
4 mai 2026
Réponse de Trade Direct Insurance
Thank you for your review. We really appreciate you taking the time to share your feedback.
Réponse de Trade Direct Insurance
We’re pleased to hear you were happy with the site and the price you received. We really appreciate you taking the time to share your feedback.
Thank you for the Conversation. Renewal
Thank you for the Conversation. On the telephone.. all good.
30 avril 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and quick to use. We really appreciate you taking the time to share your feedback.
Avoid at all costs
This company is a joke
They changed their policy wording in 2023 without telling any of the trades , which in turn helps them **** you over when you claim , they then pass you about more times than Bonnie blue , and you get no where , AVOID at all cost this company is a f***ing scam
3 février 2026
Avis spontané
Easy to use and a good price
19 avril 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and that you were happy with the price. We really appreciate you taking the time to share your feedback.
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Réponse de Trade Direct Insurance
We’re delighted to hear that you have renewed with us for another year. We really appreciate you taking the time to share your feedback
Very easy to use
10 avril 2026
Réponse de Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.