6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Renewal was sent in good time, easy to access portal even with forgotten password, easy to renew, good value, clear breakdown
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Voir plus
L'entreprise a répondu
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Coordonnées de contact
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Royaume-Uni
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Excellent
251 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great job team
22 septembre 2025
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We really appreciate your feedback.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your feedback! We’re glad to hear you found our platform easy to navigate.
Kind regards,
Trade Direct Insurance
Renewal process went smoothly
Renewal process went smoothly. I needed to call regarding a missing file on one of the links, and the staff member answered my question promptly.
15 septembre 2025
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear that your renewal process went smoothly and that our team was able to assist you promptly with your query. If you need any further help, please don’t hesitate to reach out. We really appreciate your feedback.
Kind regards,
Trade Direct Insurance
Very simple and easy
Very simple and easy, completely comfortable knowing myself and my apprentice are fully covered
12 septembre 2025
Réponse de Trade Direct Insurance
Thanks so much for your great review! We’re really glad to hear the process was simple and easy for you.
If you ever need anything else, we’re always here to help. Thanks again for choosing us!
I was provided the link from the business gateway
I was provided the link from the business gateway, The form was easy to fill in and even though i made a small mistake, I phoned the helpline which was answered quickly, The phone operator was very helpful and fixed my mistake in 2.28 minutes from the start of the call. I received the amended copy in minutes. Thanks for all your help!
10 septembre 2025
Réponse de Trade Direct Insurance
Thank you so much for your detailed and thoughtful review! We're really pleased to hear that you found the form easy to complete and that our helpline team was able to quickly resolve the issue within 2.28 minutes!
We always aim to make the process smooth and stress-free, so it’s fantastic to know that your experience reflected that. If you ever need any further support, we’re always here to help.
Thanks again for your kind words!
Réponse de Trade Direct Insurance
Thank you for your review! We're really pleased to hear you got the right cover at the right price and with no drama, just how it should be!
If you ever need anything else, we’re just a message away. Thanks again for choosing us!
Kind regrads,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We're thrilled to hear that you found us easy to deal with and were happy with the print service.
If there's anything else we can help with in the future, don't hesitate to reach out!
Kind regards,
Trade Direct Insurance
No nonsense easy to use website.
3 septembre 2025
Réponse de Trade Direct Insurance
Thank you for your review! We're glad to hear you found our website easy to use and straightforward. We appreciate you choosing us.
Kind regards,
Gabriella
It is quick and simple to complete my…
It is quick and simple to complete my insurance online and also pay for it knowing I have got a good insurance deal.
5 septembre 2025
Réponse de Trade Direct Insurance
Thank you for choosing Trade Direct Insurance! We're so pleased to hear you found the online process quick and simple, and that you're happy with the deal you received.
Kind regards,
Trade Direct Insurance
Easy and quick to use
1 septembre 2025
Réponse de Trade Direct Insurance
Thanks for choosing Trade Direct Insurance! We're glad you found the process quick and easy to use. We're here whenever you need us!
Kind regards,
Trade Direct Insurance
Easy access online & good service via…
Easy access online & good service via telephone
1 septembre 2025
Réponse de Trade Direct Insurance
Thank you for your review! We're really pleased to hear that you found it easy to access our services online and received great support over the phone. If you ever need anything, we’re just a click or call away!
Kind regards,
Trade Direct Insurance
Documentation is presented in a clear…
Documentation is presented in a clear factual way.
3 septembre 2025
Réponse de Trade Direct Insurance
Thank you for your feedback! We're glad to hear that you found our documentation clear and easy to understand. We know how important it is to keep things straightforward, especially when it comes to insurance. If there's ever anything more we can do to support you, we're here to help!
Kind regards,
Trade Direct Insurance
Ease of renewal and no fuss paperwork
31 août 2025
Réponse de Trade Direct Insurance
Thank you for your feedback! We're so pleased to hear that renewing your policy was smooth and hassle-free. If you ever need anything, our team is always here to help!
Kind regards,
Trade Direct Insurance
Great trade insurance
Been with this insurance company 3 years now. Always helpful when weve contacted them regarding our policies
22 août 2025
Réponse de Trade Direct Insurance
Thank you so much for being with us for the past three years! We're really proud to hear that our team has been helpful whenever you've needed support with your policies. It means a lot to know we’re getting it right. If there's ever anything more we can do, we're just a call or message away!
Kind regards,
Trade Direct Insurance
quick and easy
21 août 2025
Réponse de Trade Direct Insurance
Thank you for the 5-star review! We're delighted to hear about your positive experience.
Kind regards,
Trade Direct Insurance
THE BEST INSURANCE COMPANY
GRATE SERVICE FRIENDLY STAFF GOOD PRICES
QUICK RESPONSE TO ANY PLOBLEMS YOU MAY HAVE GOOD AT SOLVING YOUR ISSUES
007 DAN WESTSIDE LOCK
20 août 2025
Réponse de Trade Direct Insurance
Thank you for your 5-star rating. We're thrilled to hear you're happy with the service we have provided and we appreciate you taking the time to share your experience.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for the five-star rating! We are very pleased to hear that you are happy with our service.
Kind regards,
Gabriella
You were the best fit for what I needed
19 août 2025
Réponse de Trade Direct Insurance
Thank you for your review. We are pleased to hear that we were able to help find the best cover for you and your business
Kind regards,
Trade Direct Insurance
Easy to use and quick to get the policy…
Easy to use and quick to get the policy in place
15 août 2025
Réponse de Trade Direct Insurance
Thank you for the five-star rating! We are very pleased to hear that you are happy with our service and that you found it quick to set up a policy with us.
Kind regards,
Trade Direct Insurance
Happy days
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a pleasant chat with a UK based call centre. Only policy I've found that includes personal accident cover as well that doesn't cost a fortune. Happy with Trade Direct insurance and will continue to use them.
11 août 2025
Réponse de Trade Direct Insurance
Thank you so much for the kind words! We're really glad to hear you've had a smooth experience with us — from getting a quote to chatting with our UK-based team.
Kind regards,
Trade Direct Insurance
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