1) Tracking multi box orders. Very very frustrating., have been told this is being fixed (a year ago). The leading edge of Ultra color Max. line plus QR codes often are really close to transfer im... Voir plus
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Lisez les avis des autres
Truthfully I need to find another transfer vendor. I understand you guys are really big and you probably do not care so much about customer service.
Just placed two huge orders for transfers because my son was just deployed and I wanted all of our family and friends to be able to show their support as he and all the other military personnel are aw... Voir plus
L'entreprise a répondu
The transfers are top-notch! With my recent order, my customer absolutely fell in love with the design. I have all of my order funds going into one account, and I didn’t have quite enough available to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Équipement et fourniture d'impression
- aussi dans
- Boutique de loisirs créatifs
- Boutique de t-shirts personnalisés
- Imprimeur d'étiquettes personnalisées
- Magasin d'impressions et de signalisation
- Service d'impression numérique
Empowering the Growth of Custom Apparel Businesses
Écrit par l'entreprise
- How Custom Apparel Businesses Thrive with Quality, Reliability, and Innovation from Transfer Express.
- At Transfer Express, our number one priority is helping our customers grow their custom apparel businesses. Every decision we make is focused on ensuring you receive high-quality, fashionable custom transfers—delivered on time and within budget.
- As we look ahead, the future is bright. With continuous innovation and a customer-first mindset, we’re excited to support your growth year after year. Your success is our success, and we’re here to help you take your custom apparel business to the next level.
- DTF vs. Screen Print: What's the Difference?
- DTF is faster, no mess, and works on more fabrics. No screens, no setup fees—just full-color transfers ready to press. That’s why pros and DIYers are switching to Stahls DTF every day.
- Fast. Reliable. Built for Business.
- Whether you're launching a side hustle or scaling production, our DTF transfers are engineered to keep up. No cracking. No peeling. Just professional-quality prints that last.
- Quality You Can Feel. Service You Can Trust.
- We’ve been helping creators press custom apparel for 90+ years. From heat presses to high-performance transfers, our gear powers the pros. No gimmicks—just products built to last.
- Need Help Choosing the Right Transfer?
- Our team is here to help—from first press to final product. Live chat, video guides, or step-by-step help. You’re never on your own with Stahls.
Coordonnées de contact
Tyler Boulevard 7650, 44060, Mentor, Etats-Unis
- 1-800-622-2280
- info@transferexpress.com
- transferexpress.com
Cleaner. Brighter. Better.
4,4
Excellent
890 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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MaJiKal Kreations Quilt Shop
The transfers came out beautiful and the help I received was outstanding.
Thank you
Annie Piper
A&A Creations
22 janvier 2026
Réponse de Transfer Express
Thank you so much Annie! So happy that your UltraColor Max DTF transfers turned out great for you and our team was helpful while you were ordering. We appreciate your kind words. Let us know if there's anything we can help you with in the future. Happy Pressing!
On the phone for an hour with a…
On the phone for an hour with a representative that struggled to do anything and constantly needed to "ask her team" I got a transfer from another customer, however this was my first order and I was charged a $20 color change. When I signed up, the site stated that I would get 50% off my first order, however I didn't get a code and the representative couldn't do anything to fix and had to "consult her team" once again to see what could be done. I had to pay full price, changes, and shipping. The experience was one of the worst customer service experiences that I have had and I will be doing business elsewhere.
27 janvier 2026
Réponse de Transfer Express
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you encountered, especially during your first order. This is not the experience we want for any customer.
Our customer service team will be reaching out directly to review what happened, address your concerns, and work toward a resolution. We appreciate you bringing this to our attention and the opportunity to look into it further.
The quality and timeliness of my order…
The quality and timeliness of my order is great. Thank you!!!
26 janvier 2026
Réponse de Transfer Express
Thank you so much for your feedback! We’re glad to hear you’re happy with the quality and timeliness of your order. We appreciate you choosing us!
They made the transfer wrong and spent…
They made the transfer wrong and spent over 30 minutes trying to get it fixed
27 janvier 2026
Réponse de Transfer Express
Hi Sonya! We appreciate your honest feedback, and we're very sorry to hear about your experience with us. We'd like to make this right, so we sent your feedback along to our customer service team to reach out to you. Thank you for your business!
Overall the experience was great
Overall the experience was great. Very good quality and delivered quickly.
I ordered Goof Proof which was very easy to put on. And the DTF Ultra Color Max Transfer, which was a little more challenging to put on. When peeling, it did not separate from film as easily. It took more finessing.
19 janvier 2026
Réponse de Transfer Express
Thanks for your feedback, Vivian! Happy heat printing!
Easy Order
Sandy walked me though the process and made it easy to facilitate my order.
22 janvier 2026
Réponse de Transfer Express
Thank you for sharing! We’re glad Sandy was able to walk you through the process and make ordering easy. We’ll be sure to pass along the kind words!
The entire process was fairly simple…
The entire process was fairly simple and user friendly.
23 janvier 2026
Réponse de Transfer Express
Thank you for your feedback! We’re glad to hear the process was simple and user-friendly. We appreciate you choosing us.
Poor quality overall, doesn’t match expectations
There is visible white outlines on one of the transfers. Also not happy with the overall condition or handling of the gang sheet. Honestly disappointed in my first order. I have been using supacolor and ninja and was really hoping transfer express would be better. Not so impressed. Great samples. Poor qa and not impressed with shipping costs. I thought based on the price of shipping and handling that I would realize added quality. No to say the least.
20 janvier 2026
Réponse de Transfer Express
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your first order and understand how disappointing this must have been, especially when expectations were high. This is not the level of quality or care we aim to deliver.
Our customer service team will be reaching out to you directly to gather more details and work toward a resolution. We appreciate you bringing this to our attention and the opportunity to make things right.
Réponse de Transfer Express
Thank you for the great feedback! We’re glad to hear you’re happy with the quality and fast delivery.
I will not be using Transfer Express…
I will not be using Transfer Express moving forward. I have been ordering transfers for over five years and had never used Stahls before. I had heard great things about the company, but unfortunately my experience has been disappointing.
My first issue was during signup. The website advertised “50% off your first order,” yet I never received this offer via email or any other method. I contacted customer service, and the assistance I received was unhelpful. The issue had to be escalated to the IT team just to confirm the email was sent. By that time, I had already placed my first order, and it clearly showed the discount was not applied.
I explained that I did not need a refund or credit and simply wanted to apply the promotion to my next order. I was told I would receive a follow-up later that day, but I never heard back. I called again the following day and was given no new information. I also found it concerning that customer service was unable to view or confirm the promotional emails sent to customers.
To add to this, my first order arrived with several transfers that had noticeable smudging on the print surface.
Overall, this has not been a positive first experience, and it did not meet the expectations set by the company’s reputation.
15 janvier 2026
Réponse de Transfer Express
Thank you for taking the time to share your experience. We’re truly sorry to hear that your first interaction with Transfer Express did not meet your expectations, especially given the reputation you had heard about us. That’s not the first impression we want for any customer.
We understand your frustration regarding the promotional offer, the lack of follow-up, and the quality concerns with your initial order. Your feedback has been noted, and our customer service team will be reaching out directly to review the situation in more detail and work toward a resolution.
We appreciate you bringing this to our attention and value the opportunity to address your concerns.
People that are in the shirt and cap decorating business should stay up to date om all the latest trends and what Stahls has to offer.
Keeping up with the industry changes and technology so we can stay up to date
20 janvier 2026
Réponse de Transfer Express
Hi Brian - Thank you for the kind words. We’re glad you find value in staying up to date with industry trends and what Transfer Express has to offer. Supporting decorators with education, tools, and new ideas is always our goal.
Great quality!
They put a lot of care in packaging the heat transfers and I like that they included a little sample on a fabric. Shipping was also fast and the quality of the transfers is great. It’s my first time buying for my business and I am very pleased. I can’t wait to upload more designs and purchase again.
16 janvier 2026
Réponse de Transfer Express
Thank you for sharing your experience! We’re so glad to hear you appreciated the packaging, sample, fast shipping, and transfer quality. We’re excited to support your business and can’t wait to see what you create next!
I am so upset!!!
I have been a customer for years! And I received an order that is horrible! They will not reprint it nor refund me! I had to reorder and only got 15% off of it! I am so upset by this and will not be ordering anything else! I am looking for a new company!!
20 janvier 2026
Avis spontané
Réponse de Transfer Express
Hi Lisa, We’re sorry to hear how disappointing this experience has been, especially after being a longtime customer. We understand how frustrating this feels.
Our team follows specific quality and reprint guidelines based on approved artwork and order details. When expectations aren’t met, we want to review the order carefully and make sure everything was handled correctly.
Please contact our Customer Service team at info@transferexpress.com with your order number so we can take another look.
We appreciate the years you’ve trusted Transfer Express and hope to have the chance to help.
Réponse de Transfer Express
Thank you so much Daneil for the great review!
Transfer Express has kept my business alive
I’ve done business with TE for over 3 decades and they have always, ALWAYS done a great job. Their customer service is beyond compare and their art work is impeccable
18 janvier 2026
Réponse de Transfer Express
Thank you for being a loyal customer for over three decades! We truly appreciate your continued trust and kind words. Providing exceptional customer service and high-quality artwork has always been our priority, and feedback like this means the world to our team.
Réponse de Transfer Express
Thank you for the great feedback! We’re glad to hear you experienced fast service and perfect detail—exactly what we strive for every order.
The quality is Amazing
The quality is Amazing. Customer service was amazing, helped me get exactly what I needed for the best price. Fast shipping. All around the best experience! Will definitely be using them for everything I need!!
15 janvier 2026
Réponse de Transfer Express
Thank you so much for the amazing review! We’re thrilled to hear you loved the quality, had a great experience with our team, and received fast shipping. We truly appreciate your trust and look forward to being your go-to for everything you need!
Réponse de Transfer Express
Happy to hear that, thanks for being a customer of Transfer Express!
The initial order was unclear upon…
The initial order was unclear upon their receiving it via online order (partially my fault) so I was contacted by their team and the details of the designed were discussed and clarified. I received my order within the time discussed and like always the quality was exceptional.
10 janvier 2026
Réponse de Transfer Express
Thank you for your feedback! We’re glad our team was able to connect with you, clarify the details, and keep everything on track. It’s great to hear your order arrived as expected and that the quality continues to meet your expectations. We truly appreciate your continued trust in us!
Réponse de Transfer Express
Thank you for the great review! We’re glad to hear you were happy with the fast turnaround, product quality, and that everything arrived exactly as ordered.
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