There was an issue with a product that I ordered in which the colors were changed and noticed on the email . Called customer care and was told that I was going to get charged 20% on the return of a ge... Voir plus
L'entreprise a répondu

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There was an issue with a product that I ordered in which the colors were changed and noticed on the email . Called customer care and was told that I was going to get charged 20% on the return of a ge... Voir plus
L'entreprise a répondu
Just placed two huge orders for transfers because my son was just deployed and I wanted all of our family and friends to be able to show their support as he and all the other military personnel are aw... Voir plus
L'entreprise a répondu
I have all good experiences with TE. My orders are correct and are here in a timely manner My orders are 100% clear and accurate I miss having them in AZ but glad I can still place easy online orders
L'entreprise a répondu
My transfers are always great quality and customer service support is very helpful! I wish you had a better app for phone usage tho.
L'entreprise a répondu
Écrit par l'entreprise
Tyler Boulevard 7650, 44060, Mentor, Etats-Unis

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Quick turnaround or a large full color image print. Product worked flawlessly compared to a DTF. Will definitely use again.

Réponse de Transfer Express
Extremely Fast Turnaround. Very Easy to Apply. Website Easy to Navigate

Réponse de Transfer Express
The product we received was defective and damaged a couple of our uniforms. Called Transfer Express, and they gave nothing but excuses. I need to send the entire order back (at my expense) to get a resolution. After this bad review, I received a call from Transfer Express, and after that, I wish I could give 0 stars; they are awful, and they don't care about customers. The good thing is, there are other transfer options.

Réponse de Transfer Express
I have been partnering with Transfer eXpress for 2 decades and have consistently had top tier customer service.
From lost prints to assistance reimaging a print order, Transfer express has provided quality prints for my clients custom designs

Réponse de Transfer Express
We have been using Transfer Express since around 2017, and the company has consistently proven to be a true partner. After reading several other reviews, I felt compelled to share my experience. No organization is perfect, and everyone makes mistakes. However, I believe the true measure of a company is not whether challenges arise, but how the company responds when they do. We have experienced a few issues over the years, but Transfer Express has always responded professionally, taken responsibility, and worked to make things right. That response has earned our trust and is why we continue to value the partnership.

Réponse de Transfer Express
Very helpful people, fast shipping and fantastic product.

Réponse de Transfer Express
SO timely and helpful on all levels !!! Thank-you ! ❤️

Réponse de Transfer Express
Everything is correct and on time. Any questions are cheerfully answered.

Réponse de Transfer Express
We have had such a great experience with Transfer Express! We love their products and have always been really happy with the quality.
One of my favorite things about Transfer Express is their YouTube videos. They don’t just show you how to use their products—they give you so many helpful tips and tricks along the way. They even have videos with advice for starting and growing a T-shirt printing business, which I have found really helpful.
I really appreciate that they take the time to teach their customers and help you get the best results instead of just selling you a product and leaving you to figure it out on your own. We have been very pleased with Transfer Express and will definitely continue using them!

Réponse de Transfer Express
We purchased **600 sheets with 2 designs per sheet — 1,200 Goof Proof transfers total** from Transfer Express for a large customer order. Unfortunately, the transfers completely failed.
And before anyone assumes this was a heat press/application issue: **the test fabric that Transfer Express sent us, with the transfer applied by THEIR OWN production team, failed too.** Before that test fabric was ever washed, you could literally scratch the design with your fingernail and the print would come off.
We produced approximately **800 shirts for a company event**, and around **150 shirts were sold at the event before we discovered the problem.** The designs began coming off **after the FIRST WASH.**
Talk about an absolute nightmare for a print shop.
We immediately stopped once we realized what was happening, but the damage was already done. We have had to deal with **reproducing shirts, refunding customers, the embarrassment of having our customer receive a defective product, and the time and labor involved in trying to make the situation right.**
On top of that, we are now stuck with approximately **250 additional transfers that we cannot use or sell because we have zero confidence in the product.**
This wasn't a couple of bad shirts. This was a **large-scale failure on a 1,200-transfer order** that has cost our business real money, labor, materials, and most importantly, put OUR reputation with our customer on the line.
When you are a professional print shop, you rely on your suppliers to provide products you can confidently put your business name behind. When their product fails, **we are the ones standing face-to-face with the customer taking responsibility for it.**
The fact that **Transfer Express's own production-applied sample could be scratched off before it was even washed** says everything I need to say about the issue we experienced.
This order has turned into an extremely expensive nightmare for our business.
**0/10. I would not recommend these transfers, especially for another print shop trusting them with a large customer order.**

Réponse de Transfer Express
We received our order right away, faster than I expected.

Réponse de Transfer Express

Réponse de Transfer Express
simple selection/upload of art, great value high quality products, ease of use all the way around.

Réponse de Transfer Express
Talking to the receptionist was great always very polite and helpful!! The people that answer the phone are very well versed in the product and able to explain and answer the questions! And if they so happen not to know the answer they don’t hesitate to find out!! Love it👏🏾👏🏾👏🏾👏🏾

Réponse de Transfer Express
At order time I was told it qualified for free perforation but that didn't happen. Otherwise happy with the results.

Réponse de Transfer Express
I love the fast production. We always seem to have clients that "forget" about an upcoming event and it is great when we can meet their tight in hands date.

Réponse de Transfer Express
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