Truthfully I need to find another transfer vendor. I understand you guys are really big and you probably do not care so much about customer service.
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Lisez les avis des autres
Just placed two huge orders for transfers because my son was just deployed and I wanted all of our family and friends to be able to show their support as he and all the other military personnel are aw... Voir plus
L'entreprise a répondu
The transfers are top-notch! With my recent order, my customer absolutely fell in love with the design. I have all of my order funds going into one account, and I didn’t have quite enough available to... Voir plus
L'entreprise a répondu
I have all good experiences with TE. My orders are correct and are here in a timely manner My orders are 100% clear and accurate I miss having them in AZ but glad I can still place easy online orders
L'entreprise a répondu
À propos de l'entreprise
- Équipement et fourniture d'impression
- aussi dans
- Boutique de loisirs créatifs
- Boutique de t-shirts personnalisés
- Imprimeur d'étiquettes personnalisées
- Magasin d'impressions et de signalisation
- Service d'impression numérique
Empowering the Growth of Custom Apparel Businesses
Écrit par l'entreprise
- How Custom Apparel Businesses Thrive with Quality, Reliability, and Innovation from Transfer Express.
- At Transfer Express, our number one priority is helping our customers grow their custom apparel businesses. Every decision we make is focused on ensuring you receive high-quality, fashionable custom transfers—delivered on time and within budget.
- As we look ahead, the future is bright. With continuous innovation and a customer-first mindset, we’re excited to support your growth year after year. Your success is our success, and we’re here to help you take your custom apparel business to the next level.
- DTF vs. Screen Print: What's the Difference?
- DTF is faster, no mess, and works on more fabrics. No screens, no setup fees—just full-color transfers ready to press. That’s why pros and DIYers are switching to Stahls DTF every day.
- Fast. Reliable. Built for Business.
- Whether you're launching a side hustle or scaling production, our DTF transfers are engineered to keep up. No cracking. No peeling. Just professional-quality prints that last.
- Quality You Can Feel. Service You Can Trust.
- We’ve been helping creators press custom apparel for 90+ years. From heat presses to high-performance transfers, our gear powers the pros. No gimmicks—just products built to last.
- Need Help Choosing the Right Transfer?
- Our team is here to help—from first press to final product. Live chat, video guides, or step-by-step help. You’re never on your own with Stahls.
Coordonnées de contact
Tyler Boulevard 7650, 44060, Mentor, Etats-Unis
- 1-800-622-2280
- info@transferexpress.com
- transferexpress.com
Cleaner. Brighter. Better.
4,4
Excellent
889 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I had an issue with my final prints
I had an issue with my final prints. Immediately I called Transfer Express and spoke with Brandon. He looked into the issue apologized and resolved the matter for me quickly. As a result, I'm looking forward to future projects with Transfer Express.
28 avril 2026
Réponse de Transfer Express
Thank you for sharing your experience. We’re sorry there was an issue with your final prints, but we’re glad Brandon was able to help resolve it quickly.
We appreciate your trust in Transfer Express and look forward to supporting your future projects.
Excellent customer service and order processing
Orders are processed quickly and accurately. If I need assistance and call TE, I always get a helpful, friendly advisor for my projects.
28 avril 2026
Réponse de Transfer Express
That means a lot, Thank you! And so good to hear that you've worked with us on multiple projects. Being able to place an order and trust that it’s going to come through quickly and accurately makes a huge difference, so we’re glad that’s been your experience. And we’ll be sure to pass along the kind words to the team, those one-on-one interactions matter.
Appreciate you taking the time to share this!
Customer service was very helpful…
Customer service was very helpful getting the files setup correctly.
28 avril 2026
Réponse de Transfer Express
Getting artwork set up right is such an important step, so we’re really glad our team was able to help make that part easier for you. A smooth setup from the start makes everything else fall into place, and it’s great to know you felt supported through that.
Thank you so much for taking the time to share your feedback!
Super fast service and a great product.
28 avril 2026
Réponse de Transfer Express
Fast and dependable is exactly what we aim for every day, we're so glad to hear that’s what you experienced. From getting your order out quickly, to delivering something you can rely on, we’re glad it all came together the way it should.
Thanks for choosing Transfer Express, we truly appreciate it!
Poor quality control.
Poor quality control.
Too difficult to process tax exempt certificate
25 avril 2026
Réponse de Transfer Express
We’re sorry to hear about your experience. Quality and customer support are important to us, and we understand how frustrating it can be when a process feels harder than it should.
Please reach out to us at https://www.transferexpress.com/contact-us with your order details and tax-exempt certificate concern so our team can review what happened and see how we can help.
Thank you for your feedback. We take it seriously.
Slow production and shipping
For the second time I placed an order and it has taken over a week to receive my product. The shipping I am paying for is not stated that it will take longer than 2 days. And if the production is high volume maybe mention it to your customer so that they can plan accordingly. After calling I was listen to but then dismissed. My orders are now late, it's my reputation on the line and all I got from customer service was "I understand and we are sorry". I wouldn't mind the product taking longer if the expection was set. For so long your company has been quick and efficiant, until lately.
24 avril 2026
Réponse de Transfer Express
Thank you for bringing this to our attention. We’re very sorry for the delay and for the lack of clear communication around timing and shipping expectations. We understand how important turnaround time is to your business, and we regret that this experience fell short of what you’ve come to expect from us. Our customer service team is looking into this and will be reaching out to you directly. We appreciate your feedback and the opportunity to address this.
Réponse de Transfer Express
Thank you for taking the time to share your feedback. We’re thrilled to hear that everything about your experience was awesome and truly appreciate your support. It means a lot to our team.
They staff is great
They staff is great. I am not good at designing things and the staff is very good at helping me design what I need. They are very patient and always helping find the best type of transfer that will work best for me and to save me money.
24 avril 2026
Réponse de Transfer Express
Thank you for sharing your experience. We’re glad to hear our team has been such a helpful partner for you. Designing can be challenging, and we’re proud of our staff for taking the time to guide you with patience, offer clear recommendations, and help you choose the best transfer options while keeping cost in mind. We truly appreciate your trust and look forward to continuing to support you.
Delivery is always fast and I've not…
Delivery is always fast and I've not run across a better customer service line anywhere! Every person I have dealt with over the last 5 years has been amazing!
23 avril 2026
Réponse de Transfer Express
Thank you for the wonderful feedback. We’re thrilled to hear that delivery has consistently been fast and that your experiences with our customer service team over the past five years have been so positive. Knowing that every interaction has made a difference truly means a lot to us. We appreciate your continued trust and look forward to supporting you for many years to come.
Réponse de Transfer Express
Thank you for your feedback. We’re glad to hear that our customer service was very helpful, and we appreciate you taking the time to share your experience with us.
Réponse de Transfer Express
Thank you for your feedback. We’re glad you had a great experience and appreciate you taking the time to let us know.
I love you work but sometimes parts of my design fall off the sheets.
I like getting the work in a timely manner.
23 avril 2026
Réponse de Transfer Express
Thank you for sharing your feedback with us. We’re glad to hear that you appreciate the quality of our work and the timely delivery. At the same time, we’re sorry to learn that parts of your design have occasionally fallen off the sheets. That’s certainly not the experience we want you to have. Your feedback is important, and we encourage you to reach out to our team so we can review the specifics and help identify a solution moving forward. We appreciate your honesty and the opportunity to continue improving.
Came out exactly how I submitted
Came out exactly how I submitted, looking forward to doing more!!
23 avril 2026
Réponse de Transfer Express
Thank you for sharing your experience. We’re happy to hear everything turned out exactly as you submitted it, and we truly appreciate your enthusiasm. We look forward to working with you again on future projects.
Quick and reliable service
Quick and reliable service. Transfers are always great quality.
23 avril 2026
Réponse de Transfer Express
Thank you for your feedback. We’re glad to hear you find our service quick and reliable, and that the transfers consistently meet your quality expectations. We truly appreciate your business and support.
Réponse de Transfer Express
Thank you for taking the time to share your experience. We’re glad to hear that ordering was easy, shipping was quick, and our team made a friendly impression. We truly appreciate your feedback and your business.
Easy to use website
The website is very interactive, it was my first time using the sight. The prompts let me know that the DPI wasn’t high enough to have a quality print!
Really appreciate the help and didn’t need to go to customer service. It was available but the website was very helpful
15 avril 2026
Réponse de Transfer Express
Thank you for sharing your experience with us. We’re glad to hear that you found the website interactive and easy to use, especially for your first visit. It’s great to know the prompts helped flag the DPI issue early so you could ensure a quality print without needing to reach out to customer service. We appreciate you taking the time to share this feedback and are happy the site provided the guidance you needed.
Réponse de Transfer Express
Thank you for the kind words. We’re honored to be a trusted resource for your business and truly appreciate you taking the time to share your experience.
Where’s my order? Why did you change for rush deliver y and not even print the order
I paid for expedited shipping and they still haven’t even shipped my order. No estimated time of arrival given. 
8 avril 2026
Avis spontané
Réponse de Transfer Express
Hi Consumer Scott, we’re really sorry for your frustration. We would like to help figure out the situation with your order. We were not able to locate your account based on the information in this review. There could be an unanswered question about your order that we’d be happy to look into. Please contact our Customer Service team at 800‑622‑2280 so we can review the rush charge, production status, and shipping details with you directly and work toward a resolution.
A positive experience
A positive experience. Wonderful discount for a first time user! I'm so excited to get started!
8 avril 2026
Réponse de Transfer Express
Thanks so much for the great review! We’re thrilled you had a positive first experience and could take advantage of the new customer discount. We can’t wait to see what you create. Welcome to the Transfer Express family! 🎉
BUYER BEWARE
BUYER BEWARE - I have been working with this company for years. We received numbers from them that simply did not work. They started to come off after 2 washes - even with them being gently handled. I reached out to customer service where I explained what had happened, but I could tell they did not want to resolve the issue. I was met with question after question where they were trying to put the fault on us and the application process. For context, we used another vinyl from them on the front and applied it according to the directions and it has stayed on in perfect condition. Today, after months of fighting with them, they informed me nothing can be done as it is outside the 30 day window. I had stated from DAY 1 I wanted to send the vinyl I did not use back and would like some compensation as if the vinyl is bad the entire item is bad. Now they are shoving us under the rug. I wish I could upload photos for you to see, some of the numbers are completely falling off.
7 avril 2026
Avis spontané
Réponse de Transfer Express
We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially given your long history with us. This is certainly not the outcome we want for any of our customers.
We appreciate you sharing the detailed context around the application and the comparison to other materials used. Your concerns were never intended to be dismissed, and we regret that this is how the experience felt.
We would sincerely appreciate the opportunity to review this further and see if there is a way we can help. Please reach out to us directly at 800.622.2280 and reference this Trustpilot review so we can look into the matter more closely.
Thank you for bringing this to our attention
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