Absolute horror show of a technology, which makes it unnecessarily difficult as a student from the middle east to make payments to my school. They keep hopping banks leading a different procedure to f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
TransferMate was an absolute game-changer for our international payments. The process is fast, transparent, and refreshingly stress-free compared to other services I’ve tried. What really stands out i... Voir plus
L'entreprise a répondu
Dilyana was very helpful. Paying USDs in to an overseas account was causing me a problem. Turns out that the beneficiary I created had self automated to the currency of the country. I was very frus... Voir plus
L'entreprise a répondu
Easy, consistent and quick transfer of funds. I've also found their helpdesk and query team are responsive and actually useful for fixing issues. My only negative for Transfermate is the user interfac... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Send and receive international payments as if they were domestic! Integrated solutions for businesses and banks. Better exchange rates, lower fees, free accounting software add-ons, 24/7 customer support and more.
Coordonnées de contact
IDA Business Park Ring Road, R95 ETN5, Kilkenny, Irlande
- +353 1 635 3700
- customerservice@transfermate.com
- transfermate.com
4,0
Bien
491 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de TransferMate
Hi Luka,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
Quick and effective
Quick and effective. I got a prompt response to my queries.
22 août 2024
Avis spontané
Réponse de TransferMate
Hi Sridhar,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
super kind!
20 août 2024
Avis spontané
Réponse de TransferMate
Hi 김경범,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Hannah made it very easy for me to…
Hannah made it very easy for me to solve my problem. My payment request was cancelled in few minutes as I requested, which I thought would take days. Thank you so much
20 août 2024
Avis spontané
Réponse de TransferMate
Hi Sai,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
Thank you Hannah!
Hannah was incredibly prompt, friendly and helpful! She clarified all the questions I had in professional and clear manner.
20 août 2024
Avis spontané
Réponse de TransferMate
Hi Mariam,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
scam
the site kept saying “error processing” so i kept retrying. now they charged me the processing fee 6 separate times for each time i tried yet my tuition never was paid. no one answers the phone. scam
16 août 2024
Avis spontané
Réponse de TransferMate
Hi Lex,
We're terribly sorry about your experience. If you wouldn't mind reaching out directly to edu@transfermate.com, someone will be able to work through the issue with you.
Thank you for bringing this to our attention.
TM Customer Support
Great Customer Service
Miss Patritsiya Ivanova was a great help in ensuring I get my fees paid and was very respectful and patient!
14 août 2024
Avis spontané
Réponse de TransferMate
Hi Ryan,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
24 hour live chat is sooooooo helpful
14 août 2024
Avis spontané
Réponse de TransferMate
Hi Lina,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
I was worried about a mistake then I…
I was worried about a mistake then I talked to customer service and they replied very fast and solved my problem.
12 août 2024
Avis spontané
Réponse de TransferMate
Hi Hasibul,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
Online chat resolved my query
Had a query and it was resolved within minutes using the online chat
9 août 2024
Avis spontané
Réponse de TransferMate
Hi Michael,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Réponse de TransferMate
Hi Manjunath,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
I really thank you Maria
I really thank you Maria, you have been a great help to me!!! Than you~ have a nice afternoon!
9 août 2024
Avis spontané
Réponse de TransferMate
Hi 若言 车,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
Thank you for your patient assist!
To be honest, I chatted at around 12 am or 1 am but they still answered and assisted patiently and fully! Maria is the name of one who assists me, thank you for your clear answer!
9 août 2024
Avis spontané
Réponse de TransferMate
Hi Iien,
Thank you for choosing TransferMate. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
TM Customer Support
Réponse de TransferMate
Hi Chathura,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
Réponse de TransferMate
Hi Asim,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
Good agent
Thanks for the warm-hearted and generous assistance for agent Marie ~~
6 août 2024
Avis spontané
Réponse de TransferMate
Hi Zujun,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
TM Customer Support
very quickly and efficiently via the…
very quickly and efficiently via the chat line.
2 août 2024
Avis spontané
Réponse de TransferMate
Hi Vermeersch,
Thank you for the 5-star rating. We are thrilled to know that you enjoyed our service. Your feedback motivates us to continue providing exceptional service to all our clients.
TM Customer Support
Very easy and everything went smoothly
Very easy and everything went smoothly
10 juin 2024
Avis spontané
Réponse de TransferMate
Hi Anne,
Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
TM Customer Support
Réponse de TransferMate
Hi Cognitionis,
Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated. We can’t wait to exceed your expectations every time you choose us.
TM Customer Support
Quick and Helpful
Thank you Dear Mr./Ms. Guzman.
very quick and effective assist!
I was worrying if I had to wait until US time (currently 2:14pm in Seoul, South Korea, and 12:14am as Illinois, US time)
26 juillet 2024
Avis spontané
Réponse de TransferMate
Hi S.W. KIM,
At TrasferMate, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Thanks so much for taking the time to leave us a 5 star rating.
TM Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.