Travcart Avis 

405
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

I found Travel Cart by the flight-finder site Kayak; I was looking to book flights to Montreal. Travel Cart offered the best price for dates and routes I wanted and their customer service is exceptio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is a reply to your reply on a previous chat. You basically have given me your standard "wash your hands" answer that you take everything "seriously". Please then, take my complaint seriou... Voir plus

Noté 5 sur 5 étoiles

Travcart was extremely helpful in booking a late notice flight for me. I began the booking online and a follow up call came through within minutes, securing my price with the airline. I was skeptical,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service. Charles smith helped us and stayed patient with us throughout the whole process. He was the only person who helped me regardless of the many issues I faced with payment. Bo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

405 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(405)

130 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole experience of booking a…

The whole experience of booking a holiday was made very simple by the expertise of firstly Lloyd and then Harry
From start to finish I was in great hands
5 star service
Thank you Steve.

3 mars 2026
Avis spontané
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Réponse de Travcart

Dear Steve,

Thank you very much for taking the time to share your wonderful feedback about your experience with Travcart. We are truly delighted to hear that the entire process of booking your holiday was made simple and enjoyable with the assistance of our team.

It is especially rewarding to know that Lloyd and Harry were able to guide you through the process with their expertise and professionalism. At Travcart, we strive to ensure that every stage of the travel planning journey is smooth, clear, and stress-free for our customers. Hearing that you felt well supported from start to finish and that you felt you were in great hands means a great deal to us.

Providing a seamless booking experience and delivering the level of service our customers deserve is always our top priority. Your recognition of the team's efforts and your generous 5-star feedback is greatly appreciated, and we will certainly pass along your kind words to Lloyd and Harry. Feedback like yours is incredibly encouraging for our team and motivates us to continue delivering exceptional service.

Thank you once again for choosing Travcart to assist with your holiday plans. We hope you have a fantastic trip, and we look forward to helping you with many more travel experiences in the future.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Was strugggling to find a flight

Was strugggling to find a flight to melbourne due to the problems in the Middle East.
Both Roger Campbell and Harry Garfield helped find flights at a good price.
Tickets and confirmation was all received same day.

3 mars 2026
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Réponse de Travcart

Hi Mr. Jenkins,

Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear that our team was able to assist you during what must have been a challenging time while searching for flights.

With the recent disruptions affecting travel routes through the Middle East, we understand how stressful and complicated it can be to secure suitable flights, especially when availability and pricing fluctuate quickly. We are very pleased to know that Roger Campbell and Harry Garfield were able to step in and support you effectively by identifying suitable flight options to Melbourne at a competitive price.

Ensuring that our customers receive prompt assistance and clear communication is extremely important to us, particularly in situations where travel plans may be impacted by external circumstances. It is great to hear that your tickets and confirmation were arranged and delivered on the same day, allowing you to move forward with your plans with confidence and peace of mind.

Your feedback is greatly valued, and we will certainly share your kind words with Roger and Harry. They will be very pleased to know that their efforts made a positive difference in your travel planning experience.

Thank you once again for choosing Travcart. We truly appreciate your trust in our services and look forward to assisting you again with your future travel needs.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

I had a very good experience with…

I had a very good experience with Jonathan and Harry..these guys are just so amazing they do there job so right....very helpful so polite I will definitely use the travcart in future. And I will definitely recommend....keep up the good work. 🙏🙏

3 mars 2026
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Réponse de Travcart

Hi Ms. Sillitoe,

Thank you very much for taking the time to share your experience with us. We are truly delighted to hear that you had such a positive interaction with our team and that your journey with Travcart met your expectations.

It is especially wonderful to know that Jonathan and Harry were able to assist you so effectively. We take great pride in having team members who are not only knowledgeable but also genuinely committed to helping our customers in a polite, professional, and supportive manner. Your kind words about their helpfulness and dedication mean a great deal to us, and we will be sure to share your feedback with both of them. Recognition like this truly motivates our team to continue delivering the highest level of service.

At Travcart, our goal is always to make the travel booking process smooth, reliable, and stress-free for every customer. Hearing that you felt well supported and had a very good experience reassures us that we are moving in the right direction.

We sincerely appreciate your trust in our services and are very grateful for your willingness to recommend Travcart to others. We look forward to assisting you again in the future and helping you plan many more wonderful travel experiences.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Good and reliable Jonathan and mark…

Good and reliable Jonathan and mark helps a lot highly recommended

2 mars 2026
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Réponse de Travcart

Hi Johny,

Thank you for taking the time to share your positive feedback. We truly appreciate your kind words and your recommendation. It is wonderful to hear that you had a good and reliable experience with our team.

We are especially pleased to know that Jonathan and Mark were able to assist you effectively throughout your journey. At Travcart, we always strive to ensure that every customer receives attentive support, clear communication, and dependable service at every step of their travel planning process. Your recognition of their efforts means a great deal to us, and we will certainly pass along your appreciation to them.

Providing a seamless and trustworthy travel experience is always our top priority, and feedback like yours motivates our team to continue delivering the level of service our customers expect and deserve. We are grateful for your recommendation and look forward to assisting you again with your future travel plans.

Warm regards,
The Travcart Team

Noté 1 sur 5 étoiles

total crooks

total crooks - I would run RUN RUN! their business address is also fishy. Listen if its too good to be true - prob is - advertise really cheap flights then say the flights was the last one...and then try and sell you a higher priced flight. I have also read some shady doings from lots of trust pilot review about flights being cancelled. Be wary....

1 mars 2026
Avis spontané
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Réponse de Travcart

Hi Miss. Lewis,

We’re sorry to hear about your experience and appreciate you sharing your concerns.

Our team strives to provide transparent pricing and accurate availability for all travelers. Airline fares are highly dynamic and are controlled directly by the airlines and global reservation systems. Prices can change frequently based on seat availability, demand, and airline inventory updates. Because of this, a fare that appears available at one moment may no longer be available by the time the booking process is completed.

This is not unique to our platform and can occur across the travel industry, including airline websites and other travel agencies. When a fare is no longer available, our agents inform customers and present the next available options so they can make an informed decision before proceeding with any booking.

We understand that this situation can be frustrating, especially when you are hoping to secure a particular fare. However, we want to assure you that our intention is always to help customers find the best available options at the time of booking and to provide clear information throughout the process. Feedback from travelers is important to us, as it helps us continue improving our service and communication.

Warm regards,
The Travcart Team

Noté 4 sur 5 étoiles

The person took his time to find the…

The person took his time to find the best deals for me. He was very polite and helpful

10 février 2026
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Réponse de Travcart

Hi Mr. Anderson,

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you had a positive experience with our team at Travcart. Providing attentive, patient, and helpful service is something we truly value, so it’s wonderful to know that our team member took the time to carefully search for the best deals to suit your needs.

Travel planning can sometimes require exploring multiple options, and our goal is always to make sure our customers feel supported and confident that they are receiving the best possible value. We're very pleased that you found the service polite and helpful throughout the process.

Your feedback is greatly appreciated and motivates us to continue delivering the high level of service we aim to provide every day. Thank you for choosing Travcart, and we look forward to assisting you again with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

They were on the ball and able to find…

They were on the ball and able to find me alternative flights which was similar to the one on their website which had fluctuated, when I rang them. I think 24 hour on call via a call centre abroad.
Very helpful guy called Marvin was very polite and professional.

25 février 2026
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Réponse de Travcart

Hi Mr. Bokth,

Thank you for taking the time to share your experience with Travcart. We’re really pleased to hear that our team was able to quickly assist you in finding suitable alternative flights when the original option had fluctuated in price. The travel industry can sometimes be dynamic, so our goal is always to respond promptly and work hard to secure the closest and most convenient options for our customers.

We’re especially happy to hear your kind words about Marvin. Providing polite, professional, and helpful service is something we value greatly, and it’s wonderful to know that Marvin made your experience a positive one while guiding you through the available options.

At Travcart, we strive to ensure our customers feel supported whenever they reach out, and feedback like yours encourages us to keep delivering the level of service travelers expect. Thank you again for choosing Travcart, and we look forward to assisting you with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Absolutely brilliant service!

Absolutely brilliant! Cannot fault this company. Mark was amazing worked very hard getting exactly what I wanted. My future travel agent! Thank you travCart.

25 février 2026
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Réponse de Travcart

Hi Miss. Chamberlain,

Thank you so much for your fantastic feedback! We’re absolutely delighted to hear that you had such a positive experience with Travcart. It truly means a lot to us to know that our efforts helped make your booking process smooth and enjoyable.

We’re especially pleased to hear your kind words about Mark. Our team works hard to understand each customer’s specific travel needs and preferences, and it’s wonderful to know that Mark was able to go the extra mile to find exactly what you were looking for. Delivering personalized service and the best possible options for our customers is always our goal.

Your trust and support mean a great deal to us, and we’re honored to be considered your future travel agent. We look forward to helping you plan many more trips and ensuring each experience with Travcart is just as seamless and satisfying.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Very polite friendly and efficient

Very polite friendly and efficient. I reduced my e-tickets with in 24 hours and was able to get the best deal.

23 février 2026
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Réponse de Travcart

Hi Mr. Smith,

Thank you so much for taking the time to share your experience. We’re truly pleased to hear that you found our team polite, friendly, and efficient throughout the process. Providing attentive and professional service is something we take great pride in at Travcart, so it’s wonderful to know that our efforts made a positive difference to your booking experience.

We’re especially glad we were able to assist you in reducing the cost of your e-tickets within 24 hours while helping you secure the best possible deal. Our team always works hard to explore the most suitable options for our customers, and feedback like yours reassures us that we’re delivering the level of service we strive for.

Thank you again for choosing Travcart and for trusting us with your travel needs. We truly appreciate your support and look forward to assisting you again with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles
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Réponse de Travcart

Hi Mr. Weir,

Thank you so much for sharing your feedback.

At Travcart, we are thrilled to hear that you received great service from Harry. Providing attentive, knowledgeable, and friendly support is at the heart of what we do, and it’s wonderful to know that Harry was able to make your experience positive.

We will be sure to pass your kind words along to him — recognition like this encourages our team to continue delivering the high standard of service that our customers deserve. Recommendations from valued customers like you are incredibly meaningful to us, as they reflect the trust and confidence people place in Travcart.

Thank you again for choosing Travcart. We look forward to assisting you with your future travel plans and ensuring every experience is just as seamless and enjoyable.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles
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Réponse de Travcart

Hi Mr. Korer,

Thank you for your kind feedback.

At Travcart, we are delighted to hear that you found our service both helpful and personal. Providing tailored support that meets the unique needs of each customer is central to the way we operate, and it’s wonderful to know that this approach made a positive difference for you.

We believe that travel arrangements are personal and sometimes complex, which is why our team takes the time to listen, understand your preferences, and offer guidance that is thoughtful and solution-oriented. Ensuring that each customer feels valued, supported, and confident throughout their journey with Travcart is something we are very proud of.

Your recognition of our efforts is greatly appreciated and motivates our team to continue delivering attentive, professional, and personalized service.

Thank you once again for choosing Travcart. We look forward to assisting you with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Very easy to book online you get…

Very easy to book online you get confirmation straight away

17 février 2026
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Réponse de Travcart

Hi Ms. Nadim,

Thank you for sharing your feedback!

At Travcart, we’re delighted to hear that you found our online booking process simple and straightforward. We understand that efficiency and clarity are essential when planning travel, so providing immediate confirmation and a seamless experience is something we take great pride in.

Our team works hard to make sure customers can book with confidence, knowing that all details are accurate, transparent, and quickly confirmed. Feedback like yours reassures us that our efforts to combine convenience, speed, and reliability are making a real difference.

Thank you for choosing Travcart. We look forward to helping you with your future travel plans and making each booking just as easy.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Travcart have been brilliant

Travcart have been brilliant both Harry Garfield and Jonathan Carter helped us to deal with the slight confusion we had about booking our flight to Japan.
Thank you both!

9 février 2026
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Réponse de Travcart

Hi Mr. Crisp,

Thank you so much for your lovely feedback.

At Travcart, we’re absolutely delighted to hear that Harry Garfield and Jonathan Carter were able to assist you and help clear up the confusion around your flight booking to Japan. Travel arrangements can sometimes raise questions, and we understand how important it is to have clear guidance and reassurance throughout the process.

Our team takes great pride in providing calm, patient, and thorough support to ensure everything is clarified and handled smoothly. It’s wonderful to know that Harry and Jonathan were able to step in, address your concerns, and help you move forward with confidence.

We will be sure to pass on your kind thanks to both of them — recognition like this means a great deal to our team and reinforces our commitment to delivering excellent customer service.

Thank you again for choosing Travcart. We wish you an amazing trip to Japan and look forward to assisting you with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Great alternative flight option…

Very helpful and came back to me with an excellent flight after we had searched for hours. Quick service and e-tickets received the same day.
Will use them again.

2 février 2026
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Réponse de Travcart

Hi Mrs. Trowbridge,

Thank you so much for your wonderful feedback.

At Travcart, we’re truly pleased to hear that we were able to find an excellent flight option for you after what sounds like a long and frustrating search. We understand how time-consuming it can be to compare routes, prices, and schedules, and that’s exactly where our team aims to step in and make the process smoother and more efficient.

Providing quick service while maintaining accuracy and attention to detail is a priority for us, so we’re delighted that your e-tickets were issued promptly on the same day. We know that receiving confirmation quickly brings peace of mind, and we always strive to ensure our customers feel confident and well taken care of from start to finish.

Your intention to use Travcart again means a great deal to us. Building long-term relationships through reliability, value, and supportive service is at the heart of what we do.

Thank you again for choosing Travcart. We look forward to assisting you with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Found Travcart very efficient and all…

Found Travcart very efficient and all persons dealt with very professional & polite and was a well informed process to obtain good flight prices & tickets issued quickly with a full invoice of charges 👌

1 février 2026
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Réponse de Travcart

Hi Mr. Britten,

Thank you very much for sharing your positive experience.

At Travcart, we are delighted to hear that you found our service efficient, professional, and polite throughout the entire booking process. Providing a smooth and well-informed experience is extremely important to us, so it’s wonderful to know that this stood out to you.

We understand that when booking flights, customers want clarity, transparency, and confidence in both pricing and documentation. That’s why at Travcart we focus on clearly explaining options, securing competitive fares, issuing tickets promptly, and providing a full and transparent invoice outlining all charges. We believe that open communication and accuracy help build trust and give our customers complete peace of mind.

Your recognition of our team’s professionalism and efficiency truly means a great deal. Feedback like yours reassures us that our commitment to high service standards and attention to detail is making a positive difference.

Thank you for choosing Travcart. We greatly appreciate your trust and look forward to assisting you again with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Efficient and friendly

Efficient and friendly

1 février 2026
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Réponse de Travcart

Hi Mr. Martino,

Thank you for your kind words and for taking the time to share your experience.

At Travcart, we believe that service should always be both efficient and friendly — so it’s wonderful to know that this was reflected in your interaction with our team. We understand that when arranging travel, customers value clear communication, prompt action, and a positive, approachable attitude, and we strive to deliver all three consistently.

Efficiency is important to us because we respect our customers’ time. At the same time, we never want speed to come at the expense of care or attentiveness. Our goal at Travcart is to combine professionalism with a genuinely supportive approach, ensuring every customer feels comfortable, confident, and well looked after throughout their journey with us.

Your feedback is greatly appreciated and serves as encouragement for our entire team to continue delivering the high standards of service we are proud of.

Thank you for choosing Travcart. We look forward to assisting you again in the future.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful friendly and tried several options untill they found what I was looking for .

30 janvier 2026
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Réponse de Travcart

Hi Mrs Finney,

Thank you very much for your kind feedback.

At Travcart, we’re delighted to hear that you found our team helpful and friendly throughout your experience. Providing patient, attentive support and exploring multiple options until we find exactly what our customers are looking for is a key part of our commitment to service.

Travel plans are personal, and we understand that finding the right option can sometimes require careful consideration and flexibility. That’s why the team at Travcart takes the time to listen closely, understand individual preferences, and present tailored solutions rather than a one-size-fits-all approach. We believe that going the extra mile to secure the right fit makes all the difference.

Your feedback reassures us that our customer-focused approach is making a positive impact, and we truly appreciate you taking the time to share your experience.

Thank you for choosing Travcart — we look forward to assisting you again with your future travel plans.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

The customer service from Lloyd Martin…

The customer service from Lloyd Martin and Nick Walker was excellent. They made my life easy by calling me back when I requested and they did so punctually and at my convenience whilst also keeping me informed by email of where we were at in our discussions. My issues weren't straightforward, at least I found them problematic without their help, and I couldn't be more grateful or recommend them highly enough.

26 janvier 2026
Avis spontané
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Réponse de Travcart

Hi Mr. Marklew,

Thank you sincerely for taking the time to share such a thoughtful and generous review.

At Travcart, we are absolutely delighted to hear about your experience with Lloyd Martin and Nick Walker. It’s incredibly rewarding to know that their responsiveness, punctuality, and ongoing communication made a meaningful difference during what you described as a complex and challenging situation.

We understand that travel-related matters can sometimes feel overwhelming — especially when the issues are not straightforward. That’s precisely why at Travcart, we place such strong emphasis on attentive listening, clear guidance, and proactive follow-ups. Ensuring that our customers feel supported, informed, and never left uncertain about next steps is at the heart of our service philosophy.

It’s wonderful to hear that Lloyd and Nick respected your time by calling back when requested and at your convenience, while also keeping you consistently updated via email. We believe that professional service is not only about resolving the issue itself, but about how we communicate and support our customers throughout the entire journey. Your feedback reassures us that this commitment is being delivered in practice.

Your gratitude and recommendation truly mean a great deal to everyone at Travcart. We will make sure your kind words are shared with Lloyd and Nick, as recognition like this motivates our team to continue going above and beyond for every customer we assist.

Thank you once again for placing your trust in Travcart. It was our pleasure to support you, and we look forward to being there for you whenever you need us in the future.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Nick tried his best

20 janvier 2026
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Réponse de Travcart

Hi Ms. Agbaje,

Thank you so much for taking the time to share your feedback.

At Travcart, we truly appreciate you recognizing Nick’s effort. Our team is committed to doing their very best for every customer, and it means a great deal to us when that dedication is acknowledged.

We understand that planning and managing travel can sometimes come with complexities, and our goal is always to provide attentive, solution-focused support at every step. Nick, like all of our team members, strives to ensure our customers feel heard, supported, and valued throughout their experience.

If there is anything more we could have done to make your experience even better, we would genuinely welcome the opportunity to learn from your feedback. At Travcart, continuous improvement and customer satisfaction remain at the heart of everything we do.

Thank you again for choosing Travcart — we truly appreciate your trust and look forward to assisting you again in the future.

Warm regards,
The Travcart Team

Noté 5 sur 5 étoiles

Good communication and service…

Good communication and service received.

Understood my needs and explained clearly when I had questions.

17 décembre 2025
Avis spontané
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Réponse de Travcart

Hi Mr. Harris,

Thank you very much for sharing your positive experience with us! We’re delighted to hear that you were satisfied with the communication and overall service you received from Travcart. Clear, timely, and transparent communication is something we truly value, so it’s wonderful to know that this stood out during your experience with us.

We’re especially pleased that our team took the time to understand your needs and provided clear explanations whenever you had questions. At Travcart, we believe that listening carefully and offering honest guidance is key to helping our customers feel confident and comfortable throughout the process.

Your feedback means a great deal to us and encourages our team to continue delivering the high standards of service we aim for every day. We look forward to assisting you again in the future and ensuring another smooth and enjoyable experience.

Warm Regards,
Team Travcart !!

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