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The Travel Group Avis 

278
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working with Michelle has been absolute. She possesses a rare ability to source and provide us with flights/accommodations options, regardless of how busy the schedule is. She is highly professional;... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Services aux entreprises

Écrit par l'entreprise

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

278 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(278)

108 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great support

Efficiently arranged my travels, and promptly communicated all relevant information.

13 août 2026
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Réponse de The Travel Group

Smooth travels and no turbulence along the way, just how we like it! Thanks for the great feedback, and here’s to many more stress-free adventures! 🌍😄

Noté 5 sur 5 étoiles

Bianca is the best

Bianca is the best at what she does and she always comes with solutions and suggestions, she is so efficient I never have to follow up with anything because she always delivers on time.

7 août 2026
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Réponse de The Travel Group

Now THAT’S what we call first-class service! ✈️🌍 Bianca clearly has the travel superpower of staying one step ahead — solutions ready, suggestions flowing, and no follow-up required! 🙌
Thank you for the fantastic feedback. We’ll make sure Bianca gets her well-deserved boarding pass to the Customer Service Hall of Fame! 🏆✈️

Noté 5 sur 5 étoiles

The service is just so excellent and…

The service is just so excellent and the staff is very good at what they do. The booking process and response time is quick. And did I mention how friendly and easy it they are? The agent I work with Bianca, I call her "B" is just the best👌😉🙌

5 août 2026
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Réponse de The Travel Group

Thanks so much for the fantastic review! 💙 We'll be sure to share this with "B", although we're fairly certain she'll be requesting Executive Lounge access after reading it! 😂✈️ We look forward to keeping your business trips smooth, stress-free, and free of turbulence.

Noté 5 sur 5 étoiles

MBA International Module Travel

I'm pleased with Bianca's response. She was quick and thorough :)
Thank you for the great service

4 août 2026
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Réponse de The Travel Group

We knew Bianca was good... but now she's going to expect an upgrade to the captain's seat! 😂✈️ Thanks for making our day. We'll make sure she gets the credit she deserves, here's to many more hassle-free adventures together! 🌍

Noté 5 sur 5 étoiles

Great Service

Charmaine and the team always go out of their way to assist. Efficient and Effective

22 juillet 2026
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Réponse de The Travel Group

Some people collect stamps... Charmaine collects happy travellers. 😎 Thanks for the fantastic review! We'll keep going the extra mile (and a few thousand air miles too). ✈️

Noté 5 sur 5 étoiles

Transparent and clear communication

Good cooperation and positive experience

22 juillet 2026
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Réponse de The Travel Group

Thanks for the awesome review! 😄 We aim to keep business travel like a well-packed suitcase, everything where it should be, with no unexpected baggage!

Noté 5 sur 5 étoiles

Bianca is just one of the best!

Bianca is just one of the best agents I have worked with! Her flexibility, professionalism and availability in providing high-quality and time-sensitive service is unmatched!

16 juillet 2026
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Réponse de The Travel Group

Reviews like this are better than a surprise flight upgrade! Thanks for taking the time to share your experience. We'll be sure Bianca gets the first-class recognition she deserves.

Noté 5 sur 5 étoiles

Michelle is so helpful

Michelle is so helpful; I love her service.

15 juillet 2026
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Réponse de The Travel Group

You've officially made Michelle's day! Thanks for the kind words, we'll be sure to pass them on.

Noté 5 sur 5 étoiles

Smooth and proactive travel itinerary…

Smooth and proactive travel itinerary and reservation process.

10 juillet 2026
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Réponse de The Travel Group

Thank you so much! We're thrilled to hear everything was smooth from start to finish. We like to think of ourselves as travel planners with a sixth sense, staying one step ahead so you can simply enjoy the journey. We look forward to helping with your next adventure! ✈️

Noté 5 sur 5 étoiles
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Réponse de The Travel Group

We like to think great service is a bit like catching a flight... nobody enjoys waiting around. ✈️⚡

Thanks for the fantastic review!

Noté 5 sur 5 étoiles

Refilwe helped me even after hours

Refilwe helped me even after hours. Super helpfull at any time.

22 juin 2026
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Réponse de The Travel Group

We're not saying Refilwe keeps her work phone under her pillow... but the evidence is starting to stack up. 😄📱

Thank you for the lovely review, Liesel!

Noté 5 sur 5 étoiles

Amazing Service

Amazing Service. Truly helpful team. Always such a pleasure working together.

9 juin 2026
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Réponse de The Travel Group

Well, stop it... you're making us look good! 😎✨

Seriously though, thanks for the awesome review. Working with you is easier than finding an excuse to order an airport lounge pass. 🍸✈️

Our team loves turning travel chaos into travel magic, so hearing this has us strutting around the office like we've just been upgraded to First Class. 💃🕺

Thanks for being part of the journey: same time, same travel superheroes, next trip 🚀🌍

Noté 5 sur 5 étoiles

Great responsiveness

Great responsiveness, very effective communication and good understanding of customers wishes. Thanks!

9 juin 2026
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Réponse de The Travel Group

Thanks for the awesome feedback! 😎

Our mission is simple: understand what you need, make it happen, and save you from spending your day arguing with airline websites. ✈️💻😂

Looking forward to helping with your next trip!

Noté 5 sur 5 étoiles

Very responsive and friendly

Bianca was very responsive to all my questions and went above and beyond to ensure all was well with my travel bookings. I highly recommend.

9 juin 2026
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Réponse de The Travel Group

Well, this just made our day do a little happy dance! 💃✨

Bianca is basically a travel-booking ninja: quick on the replies, calm in the chaos, and always ready to make sure everything is smooth sailing… or flying. ✈️😎

Thank you for the lovely recommendation! We’re thrilled you had such a great experience, and Bianca will definitely be doing a victory lap around the office after reading this. 🌟

Here’s to more adventures, fewer travel hiccups, and bookings handled with a whole lot of sparkle! 🌍🧳

Noté 5 sur 5 étoiles

Great professional service

Michelle and the team are professional, and their assistance goes beyond what is expected.

9 juin 2026
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Réponse de The Travel Group

We're starting to think Michelle and the team have no idea where the finish line is... because they keep going way past it! 😄🚀

Professional, helpful, and always willing to go the extra mile (or ten), it's fantastic to hear they made such a great impression.

Thanks for the awesome review, we'll pass it on to Michelle! ⭐

Noté 5 sur 5 étoiles

fantastic booking service

fantastic booking service; Kiaran is super fast and reads your needs between the lines

5 juin 2026
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Réponse de The Travel Group

"Reads your needs between the lines" might be the nicest way anyone has ever said, "Kiaran gets it." 😎✈️

Fast replies, spot-on recommendations, and a sixth sense for travel planning? We're keeping a close eye on him... 👀😂

Thanks for the brilliant review, we'll make sure Kiaran sees it before his head gets too big for the airport lounge doors. 🌍🔥

Noté 5 sur 5 étoiles

They are extremely professional and…

They are extremely professional and efficient! It is an absolute pleasure engaging with them and their fees are very affordable in comparison within the industry.
I give Bianca 10 stars; no 100 stars should do!

3 juin 2026
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Réponse de The Travel Group

100 stars?! 🌟😂 Bianca is currently strutting around the office like she's just won Travel Agent of the Century.

We're absolutely delighted to hear you enjoyed the service. Professional, efficient, affordable... and now apparently worthy of a triple-digit star rating! ✈️🔥

Thank you for the amazing feedback. We'll make sure Bianca sees this, although we're slightly concerned she may start demanding a red carpet and her own airport lounge. 😎🌍🏆

Noté 5 sur 5 étoiles
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Réponse de The Travel Group

Patient and understanding? Two of our favourite travel superpowers. 😎✈️

We know travel plans can sometimes feel like solving a Rubik’s Cube at 35,000 feet, so we’re always happy to keep things calm, easy and stress-free 😂🌍

Thanks so much for the lovely feedback, we truly appreciate it! 🧳🔥

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