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The Travel Group Avis 

278
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working with Michelle has been absolute. She possesses a rare ability to source and provide us with flights/accommodations options, regardless of how busy the schedule is. She is highly professional;... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Services aux entreprises

Écrit par l'entreprise

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

278 avis

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(278)

108 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de The Travel Group

Thank you for the fantastic review! Zakiyya and Cassie are pretty great at what they do. We'll make sure your comment gets back to them as recognition like this always makes their day.
Thanks again for taking the time to share your experience and for trusting The Travel Group with your travel plans.

Noté 3 sur 5 étoiles
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Réponse de The Travel Group

Thank you for taking the time to leave a review and for your honest feedback! It sounds like our turnaround time kept you waiting longer than it should have and for that we are genuinely sorry. We like to think we move at travel speed, not traffic jam speed, so it is clear we have a little catching up to do here. Your feedback has been shared with the team so we can take a closer look at where we can pick up the pace and keep things running more smoothly. Thanks again for calling it out and helping keep us on our toes. Feedback like yours helps us sharpen things up and do better next time!

Noté 5 sur 5 étoiles

The service I received from Michelle…

The service I received from Michelle was quick and efficient. Michelle was friendly and Professional

5 février 2026
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Réponse de The Travel Group

Thank you for the glowing five stars! Quick, efficient, friendly and professional is exactly how we like to do things and Michelle delivers every time. We will be sure to pass on your kind words. Compliments like this make our day and keep us raising the bar. We truly appreciate you taking the time to share your experience and we look forward to assisting you again soon.

Noté 5 sur 5 étoiles

very quick and helpful thanks

very quick and helpful thanks

16 février 2026
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Réponse de The Travel Group

Thank you for the five stars! We do love a bit of speed and efficiency around here. We are delighted we could be quick and helpful, it is exactly how corporate travel should feel. If you ever need us to work our magic again, you know where to find us.

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy, no hassle no issues

13 février 2026
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Réponse de The Travel Group

Thank you for the five stars and for summing us up so perfectly! Fast, easy and hassle free is exactly how travel should feel. We take care of the details so you can get on with the important stuff, whether that is closing deals or catching flights. We appreciate you choosing The Travel Group and we will be ready when you are for the next smooth takeoff.

Noté 5 sur 5 étoiles

Great experience and speedy service…

Great experience and speedy service from Zakiyya.

13 février 2026
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Réponse de The Travel Group

Thank you for the glowing review! We like to think Zakiyya runs on equal parts expertise and espresso, so we are not surprised she delivered both a great experience and speedy service. We will be sure to pass this on to her. We appreciate you taking the time to share your feedback and we look forward to assisting you again soon.

Noté 5 sur 5 étoiles

The attention to detail

The attention to detail, patience when accommodating our last minute changes, flexibility and open channels of communication. We dread it everytime Cassie goes on leave because she’s such a superstar!!! The utmost professional, always willing to assist and go the extra mile.

2 février 2026
Avis spontané
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Réponse de The Travel Group

Thank you for this incredible review! We are thrilled that our attention to detail, flexibility and open communication made such a difference. That is exactly what we strive for. We appreciate your trust and look forward to continuing to deliver.

Noté 5 sur 5 étoiles

Cassie delivers outstanding service…

Cassie delivers outstanding service every single time. She consistently goes above and beyond to make sure everything runs smoothly. She is proactive, reliable, and incredibly professional. She makes the entire process effortless.

4 février 2026
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Réponse de The Travel Group

Thank you for your generous feedback! We are delighted to hear that Cassie continues to deliver such a consistently high standard of service. Your comments about her proactive approach, reliability and professionalism reflect exactly the values we strive to uphold as a team. We truly appreciate you taking the time to share your experience and we will be sure to pass your kind words on to her.

Noté 5 sur 5 étoiles

Best service

Zakiyya and the team are amazing and love working and booking my travel through them! Highly recommend!

12 février 2026
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Réponse de The Travel Group

This is the kind of review we would happily frame! Thank you for the wonderful feedback. We are delighted that you love working with us. Expertly handled, effortlessly organised and with just the right amount of care behind the scenes. Your recommendation truly means a great deal to us and we look forward to planning many more smooth journeys together.

Noté 5 sur 5 étoiles

Excellent Service

Working with Cassie has been amazing. She is detail-oriented and always provides timely feedback on travel queries. She understands our travel needs and makes logistics easier to plan.
No matter what travel route we propose, Cassie always has a solution.

12 février 2026
Avis spontané
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Réponse de The Travel Group

Thank you so much for your wonderful review! We are delighted to hear that working with Cassie has made such a positive impact on your travel planning. She takes great pride in understanding her clients’ needs and delivering clear, timely and practical solutions, so your feedback truly means a lot.

Noté 5 sur 5 étoiles

Efficient

Very friendly, quick response and efficient agents! Especially assigned agent, Cassie Jones.

Very happy with TGs services

12 février 2026
Avis spontané
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Réponse de The Travel Group

Thank you for the glowing review! Cassie will be thrilled to hear the shoutout. She has a talent for being friendly, fast and fiercely on the ball, which is exactly how we like our travel management. We are delighted you are happy with our service and we will keep raising the bar so you can keep travelling stress free.

Noté 5 sur 5 étoiles

Fast service

11 février 2026
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Réponse de The Travel Group

Thanks for the five stars! We will try not to let it go to our heads. Zakiyya will be thrilled to know her superpower has been recognised. We believe great travel support should be like good WiFi: quick, reliable and never keeping you waiting.

Noté 5 sur 5 étoiles

Its always smooth sailing working with…

Its always smooth sailing working with Cassie. Thank you for always be patient and reliable.

11 février 2026
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Réponse de The Travel Group

Smooth sailing and five stars, we could get used to this. Thank you for the kind words! Cassie’s superpower is making the complex look effortless and doing it all with endless patience and zero fuss. We are lucky to have her and even luckier that you noticed. We will be sure to pass this on to her. Here is to many more calm seas and perfectly plotted journeys ahead.

Noté 5 sur 5 étoiles

Service was great!

6 février 2026
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Réponse de The Travel Group

Great service is our favorite kind of feedback! Thank you for the 5-star review, we can't wait to arrange your next travel!

Noté 5 sur 5 étoiles

It was amazing

It was amazing - to think that the Travel Group arranged the flights and accommodation for the entire Planetworld crew is mind blowing - thanks you - Well DONE MICHELLE - you are a true rock star!

9 février 2026
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Réponse de The Travel Group

Mind blowing is exactly the reaction we were going for. Huge thanks for the love and an even bigger shout-out to Michelle who absolutely crushed it! Rock star status officially confirmed. We loved being part of it and can’t wait to do it all again.

Noté 5 sur 5 étoiles

Kiaran worked even after hours to help…

Kiaran worked even after hours to help me find different options to book a flight for my Director. He was patient and kind and very very helpful, even took the stress away from me.

4 février 2026
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Réponse de The Travel Group

Thanks for the glowing review and for trusting us with something as high stakes as your Director’s travel! Kiaran’s superpower is calmly wrestling flight options into submission long after the clock has clocked off, so we’re thrilled you felt the stress melt away. Patient, kind and very very helpful is basically his unofficial job title. We’ve got your back anytime, even after hours!

Noté 5 sur 5 étoiles

Seamless travel

Seamless travel, very helpful and efficient.

27 janvier 2026
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Réponse de The Travel Group

Thank you for the fantastic 5-star review! Travel can be complex, but we quite enjoy making it look effortless. We are thrilled to hear everything was seamless and that our team delivered the helpful, efficient service you deserve. Here’s to smooth flights, smart schedules and travel that works as hard as you do.

Noté 5 sur 5 étoiles

HORISANI MATHONSI was absolutely…

HORISANI MATHONSI was absolutely fantastic, and on a Friday evening. Exceptionally helpful, focused, kept me updated and followed through.

Well done, and thank you.

30 janvier 2026
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Réponse de The Travel Group

Thank you for the brilliant 5-star review! Horisani clearly has no time for half measures, not even on a Friday evening. Helpful, focused, keeping you updated and seeing it through to the end is exactly the kind of energy we love. It is service like that which turns a stressful moment into a smooth experience. We will definitely make sure Horisani hears about this. Thank you again for your trust and for sharing such kind words.

Noté 5 sur 5 étoiles

Quick travel arrangements

Team were really quick to accommodate my travel requests, was a seamless process.

28 janvier 2026
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Réponse de The Travel Group

Thank you for the glowing 5-star review! We love nothing more than swooping in with quick travel arrangements and making the whole process look effortlessly seamless (even if we are working some behind-the-scenes magic). We really appreciate your kind words and cannot wait to help with your next trip.

Noté 5 sur 5 étoiles

Great experience

Great experience, very professional, fast and proactive.

27 janvier 2026
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Réponse de The Travel Group

Professional, fast and proactive? We’ll take that. Thanks for the 5-star love!

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