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The Travel Group Avis 

278
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working with Michelle has been absolute. She possesses a rare ability to source and provide us with flights/accommodations options, regardless of how busy the schedule is. She is highly professional;... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Samkelo has been doing the amazing work, her customer service excellence, timeous, professional, efficient. her critical thinking skills and solution driven approach, her attention to detail and acume... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Services aux entreprises

Écrit par l'entreprise

✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.

Our Service & Savings Guarantee

If we don't hit the mark, we pay you!

That’s right, we don’t just talk the talk. We back it up with a bold promise: 🛎️ Not happy with our service? Simple, don’t pay for it. 💸 If we can’t save you on your current travel spend, We will pay you £500.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

278 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(278)

108 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service! Michelle Leitao has assisted with all of my travels whether personal or business. She is always willing to help and takes the stress of booking flights, accommodation and transfers. Highly recommend!

26 janvier 2026
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Réponse de The Travel Group

Stressful travel plans? Not on Michelle’s watch! From flights to beds to getting you where you need to be, she handles it all so you don’t have to. Business, personal or anything in between, she’s got it covered. Thanks for the five-star love and the glowing recommendation, we’ll be passing this straight on to Michelle.

Noté 5 sur 5 étoiles

Cassie was exceptionally helpful

Cassie was exceptionally helpful. Though I had a complex situation, she reached out to different airlines and got a solution within the shortest possible time.

Thank you, Cassie!

22 janvier 2026
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Réponse de The Travel Group

Complex situation? Cassie says ‘challenge accepted.’ We are thrilled she worked her magic across multiple airlines and delivered a solution at record speed. We will be sure to pass on your kind words to her, though we suspect she already knows she is a star. Thanks for the glowing review!

Noté 5 sur 5 étoiles

Fast reply

Fast reply, good price and overall friendliness

20 janvier 2026
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Réponse de The Travel Group

Fast replies, good prices and friendly service? We’ll take that triple win. Thanks for the 5 stars, we promise to keep delivering all three without slowing down!

Noté 5 sur 5 étoiles

Zakiyya is super efficient and provides…

Zakiyya is super efficient and provides quotes in record time

20 janvier 2026
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Réponse de The Travel Group

Fast, efficient and clearly not a fan of keeping people waiting. Zakiyya treats “record time” as a personal challenge. Thanks for the five stars and the great feedback!

Noté 5 sur 5 étoiles

Cassie has offered very quick efficient…

Cassie has offered very quick efficient and friendly service. Impressive. Thankyou so much.

16 janvier 2026
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Réponse de The Travel Group

Quick, efficient and friendly is a pretty strong trio and Cassie delivers it effortlessly. We will make sure she sees your kind words. Thank you for the fantastic five-star review!

Noté 5 sur 5 étoiles

Finding the right travel partner for…SSB

Finding the right travel partner for our company was not easy, but meeting Zakiyya changed everything. Her work is impeccable, her efficiency unmatched, and her kindness shines through in every interaction. No matter how many changes I make in a day, she handles everything with patience, professionalism, and a genuine willingness to help. She consistently goes above and beyond, never once showing frustration. In my opinion, Zakiyya is a standout employee and an absolute pleasure to work with.

16 janvier 2026
Avis spontané
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Réponse de The Travel Group

Thank you for taking the time to share such a thoughtful and generous review! We are delighted to hear that your experience with Zakiyya has been so positive. Her professionalism, efficiency, and genuine care for our clients are qualities we truly value and it is wonderful to see them recognised. Zakiyya consistently approaches every request with patience and dedication, no matter how complex or fast-changing, and feedback like this perfectly reflects the standard she sets every day. We appreciate your trust in The Travel Group and look forward to continuing to support your travel needs.

Noté 5 sur 5 étoiles

Very smooth experience and patient…

Very smooth experience and patient team. Thanks!

15 janvier 2026
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Réponse de The Travel Group

Smooth is how we like it and patience is our secret superpower. Thanks for the 5 stars!

Noté 5 sur 5 étoiles

Zakiyya has been soooo great since we…

Zakiyya has been soooo great since we opened an account with you guys last year. Thank you Zakiyya for all you do and are still going to do

15 janvier 2026
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Réponse de The Travel Group

Five stars and a Zakiyya shoutout? We love to see it. Zakiyya has been bringing the magic since day one and we are thrilled you get to experience it firsthand. Thank you for trusting us with your travel needs last year and beyond! We promise she is not done impressing you yet.

Noté 5 sur 5 étoiles

Organization travel planning …

The service has helped to improve our logistics planning on meeting punctuality and organization

7 janvier 2026
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Réponse de The Travel Group

Improved logistics planning, better punctuality and smoother organisation? We will happily take the credit. Thanks for the 5 stars and for trusting us to keep things running like clockwork!

Noté 4 sur 5 étoiles

Good experience

6 janvier 2026
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Réponse de The Travel Group

Thanks for the great feedback! We are really glad you had a good experience. We will keep striving for that extra sparkle that might just tip things from good to absolutely five star next time.

Noté 5 sur 5 étoiles

Car Hire

Thank you to Zakkiya Kotwal for ensuring that everything ran smoothy with the car hire in November. Much appreciated! :-)

24 novembre 2025
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Réponse de The Travel Group

Five stars and a smooth ride, just how we like it! Zakiyya will be thrilled to hear she nailed the car hire and kept everything running smoothly in November. Thanks for the kind words and for choosing us!

Noté 5 sur 5 étoiles

Zakiyya is very attentive to details…

Zakiyya is very attentive to details and executes requests with a high level of proficiency. Every attempt is made to give the most effective and reliable options. Kudus to the team with Mpho and Nina ensuring communication is always alive and reasonable

17 décembre 2025
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Réponse de The Travel Group

Thank you for the fantastic feedback! Zakiyya’s precision and commitment to finding the right solutions truly set the standard and it is great to see that reflected in your experience. Mpho and Nina will also appreciate the mention for keeping conversations timely, clear and effective. We value your trust and look forward to many more smooth journeys together!

Noté 5 sur 5 étoiles

The confidence of knowing that when I…

The confidence of knowing that when I send a travel request, by the time |I come back from my meetings, everything is sorted. Thank you kindly, Zakiyya.

8 décembre 2025
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Réponse de The Travel Group

Thank you for the wonderful review! We are glad to provide the kind of service that lets you focus on your meetings while we take care of the rest. Your confidence in our team is truly appreciated and we look forward to continuing to deliver seamless support.

Noté 5 sur 5 étoiles

The epitome of top notch service

One word to sum up my experience would be efficiency. My travel agent, Michelle, is the epitome of professionalism. She is on the ball, incredibly organised and solution oriented. There isn't a problem that Michelle cannot come up with a solution for. The entire TG Team are professional and offer service with a personal touch that sets them apart. You know exactly who you are working with and they are always a phone call or text away.

25 novembre 2025
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Réponse de The Travel Group

Thank you for the five-star love! Efficiency is absolutely her superpower and she wields it with impressive flair. The TG Team will happily take the compliment too. We do pride ourselves on that personal touch and the whole always-there-when-you-need-us thing. We appreciate you trusting us with your travels and we look forward to solving many more problems before they even have the courage to appear.

Noté 5 sur 5 étoiles

Rebooking of accommodation was dealt…

Rebooking of accommodation was dealt with brillantly by the staff after a blunder on my part getting the required dates wrong, travel group staff always go the extra mile to help outany issues. great service always a pleasure booking with them

1 décembre 2025
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Réponse de The Travel Group

Thank you for the glowing review! Our team prides itself on turning travel twists into smooth sailing and we’re delighted to hear we delivered. Going the extra mile is our favourite part of the journey and it’s always a pleasure helping you get where you need to be. We appreciate your continued trust and look forward to planning your next trip.

Noté 5 sur 5 étoiles

The quick response from Michelle was…

The quick response from Michelle was incredible, the patience and ability to work around the clock was amazing. So helpful and always have suggestions when one option fails.

27 novembre 2025
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Réponse de The Travel Group

Thank you so much for the glowing review! We always suspected Michelle might secretly run on rocket fuel and your message only confirms it. She takes “around the clock” a little too literally but we’re thrilled her superhuman rapid-fire solutions made your experience a great one. If you ever need more options, fixes, or general travel wizardry, you know exactly where to find us.

Noté 5 sur 5 étoiles

Incredible service by The Travel Group

Kiaran has been a superstar. Such a professional, efficient and friendly service. Absolutely managed our requirements seamlessly and I knew my booking was in capable hands. Definitely recommend The Travel Group.

21 novembre 2025
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Réponse de The Travel Group

Thank you for the amazing review! We always suspected Kiaran was a superstar and now we have written proof. Delighted to hear your booking glided along so smoothly. Our team takes pride in making travel feel effortless and it is great to know you felt in capable hands. We appreciate the recommendation and look forward to impressing you all over again on your next trip.

Noté 5 sur 5 étoiles

I receive quotes from you because of quick respond…

I receive quotes from you because of how quickly you respond.

6 novembre 2025
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Réponse de The Travel Group

Thank you for the five stars! We like to think of ourselves as the travel world’s sprinters, ask for a quote and we are already halfway to your inbox. If only packing a suitcase were that fast. Let us know when you are ready for the next round of rapid service.

Noté 5 sur 5 étoiles

Kiaran was an absolute star.

Kiaran was an absolute star.

27 octobre 2025
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Réponse de The Travel Group

An absolute star? We’ll have to add "cosmic excellence" to Kiaran’s job description. Thanks for making our galaxy a little brighter with this review!

Noté 5 sur 5 étoiles

Fast, efficient and friendly

We have used The Travel Group for a number of years to arrange our flights, car hire and accommodation.
They always find the best rates and arrange everything seamlessly.
I would definitely recommend them.

24 octobre 2025
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Réponse de The Travel Group

Now that’s the kind of review that makes our day!
We’re so glad we’ve kept your travels smooth, speedy and stress-free, it’s what we do best. Thanks for the love and the stars, here’s to many more seamless adventures together!

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