The agent who assisted me, Bianca Fivaz, was absolutely great. She was friendly and polite and professional, but best of all, she dealt with my late and urgent request so professionally. She went the... Voir plus
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Lisez les avis des autres
Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Voir plus
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Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Voir plus
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Working with Michelle has been absolute. She possesses a rare ability to source and provide us with flights/accommodations options, regardless of how busy the schedule is. She is highly professional;... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
Coordonnées de contact
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, Royaume-Uni
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4,9
Excellent
279 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always available in times of need
Always available in times of need, and excellent feedback
12 mai 2025
Réponse de The Travel Group
Dear Jacob
Thanks! We aim to be like a good Wi-Fi connection—strong, reliable, and there exactly when you need us! We appreciate the love!!
Best regards
Team TG :)
My consultants name was Cassie who was…
My consultants name was Cassie who was extremely helpful, she advised me on what and how to do certain things as it was my first time travelling overseas with my granddaughter….will definitely use her again . Thank you Cassie you are a star
8 mai 2025
Réponse de The Travel Group
Dear Mandy
Cassie just cartwheeled down the hallway after reading this (don’t worry, no consultants were harmed in the celebration). 🚀✨ First-time overseas trip with your granddaughter? That’s not just travel—that’s legendary bonding adventure status! Cassie’s already dusting off her virtual cape, ready to swoop in for the next one. Thanks for making her day—and for reminding us that stars like her don’t just twinkle, they travel! 🌟👵🧳💃
Best regards
Team TG :)
Réponse de The Travel Group
Dear Josephine
Quick, effective, friendly? We do try to make magic look casual. ✨ Thanks for noticing and thank you for the love :)
Best regards
Team TG
Quick turn around time.
Very prompt turnaround time on my query. Problem rectified within the hour.
6 mai 2025
Réponse de The Travel Group
Dear Marilyn
Hey there!
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you experienced a quick turnaround time and that your problem was rectified within the hour. Our team always strives to provide prompt and efficient service, and it's great to know we hit the mark for you.
If you ever need anything else or have more queries in the future, don't hesitate to reach out. We're here to help!
Safe travels and best wishes
Team TG :)
Réponse de The Travel Group
Hi Vanessa
Your review just flew in and it's like a breath of fresh air! 🌬️ We're absolutely thrilled and can't stop smiling. 😁
We're so glad you had a wonderful experience with us. Our team is buzzing with excitement and gratitude! 🐝
Best regards
Team TG :)
Great experience and speed with the…
Great experience and speed with the booking process. These guys come highly recommended
9 avril 2025
Avis spontané
Réponse de The Travel Group
Dear Andy
Always a pleasure to hear we’re doing things right—especially when ‘right’ means fast, easy, and zero headaches!
Best regards
Team TG :)
Thank you
Thank you, Hanrie, for going out of your way to make my stay at the unpleasant accommodation as comfortable as possible. I truly appreciate your kindness, effort, and patience in trying to improve the experience. Your thoughtfulness did not go unnoticed, and I’m grateful for everything you did to make things a little better. Unfortunately, I’ll just have to tough it out until my stay ends.
9 avril 2025
Avis spontané
Réponse de The Travel Group
Thank YOU for your kind words and for recognizing our superstar Hanrie, she really does have the heart of a hospitality ninja and the patience of a saint! 🌟
We’re truly sorry the accommodation wasn’t your cup of rooibos. While Hanrie did her absolute best to sprinkle some magic over an otherwise "meh" situation, we totally get that sometimes, no amount of fluffing pillows can fix a poor fit.
We’ve taken this feedback to heart and are reviewing how we can double-check property preferences with extra zest and zero room (pun intended) for missteps next time. You shouldn’t have to “tough it out” when you’re meant to be unwinding and we’ll do all we can to keep that from ever happening again.
Here’s to comfier pillows, dreamier stays, and five-star feels next time around ✨🛎️
With gratitude,
The Travel Group Crew
BA TCKTS TO SOUTH AFRICA
The response times by Kiaran was fantastic. Thank you.
8 avril 2025
Avis spontané
Réponse de The Travel Group
Hello Jayesh
Your review is the syrup to our pancakes, the avo to our toast, the caffeine to our Monday. Basically… deliciously perfect!
We will be sure Kiaran receives this amazing feedback!
Best regards
Team TG :)
Refilwe Ndlovu - The Queen of Travel Delight
Whenever there is a crisis with a booking, i.e. I have to change a flight or the vehicle class, Refilwe Ndlovu assists almost immediately, with professionalism and efficiency. There has even been instances where she has assisted after working hours, ensuring that my requests are attended to.
8 avril 2025
Avis spontané
Réponse de The Travel Group
Boom. Mic dropped. 🎤💥 Reviews like this are why we do what we do — and why Refilwe may start floating around the office from all the praise. Thank you for your kind words, for trusting us with your plans, and for giving us all the warm fuzzies :)
Best regards
Team TG
First time experience!
Amanda Mthunzi promptly called me after I submitted my request for a quotation and referred me to Jacqueline Nel, who has been incredibly helpful. Although I haven’t used the company’s services yet, I’m thoroughly impressed by their outstanding response time.
The team is highly professional, exceptionally efficient, and very friendly, offering the best possible options to suit your budget. A truly impressive experience so far!
7 avril 2025
Avis spontané
Réponse de The Travel Group
Once upon a time, Amanda picked up the phone, Jacqueline sprinkled some efficiency dust, and a lovely customer lived happily ever after — even before the service began 🧚✨.
We’re thrilled you felt the magic! And don’t worry — when it comes to matching your budget and needs, we don’t need a glass slipper, just a little info and a lot of love 💌
Best regards
Team TG :)
The new UK Electronic Travel requirement
The new UK Electronic Travel Authorisation (ETA) requirement forwarded to Stellenbosch University from Lucille Breytenbach!
2 avril 2025
Avis spontané
Réponse de The Travel Group
Breaking news: Travel just got another layer of ‘fun’! 🎭✈️ If anyone needs a cheat code for hassle-free travel, we’ve got some tricks up our sleeve. 😉 Thanks for the love Tania
Best regards Team TG
Excellent & Exceptional Service
The consultants always go the extra mile, they are highly professional and have amazing turnaround times. There service fees are low for what they offer, definitely a company to consider for your travel arrangements.
26 mars 2025
Avis spontané
Réponse de The Travel Group
Hello Dean :)
We’d walk 500 miles… and we’d walk 500 more 🎶 (but we prefer flying ✈️). Thanks for the kind words—your travel experiences are in good hands! We will be certain to pass on your amazing feedback to Riaan.
Best regards
Team TG :)
They are very Quick
They are very Quick, clear communication before, during, and after the trip is very crucial. this is a very great Agent and always available to troubleshoot any issues that arise.
4 mars 2025
Avis spontané
Réponse de The Travel Group
Dear Noxolo
We hear ‘quick and clear’ a lot… maybe we should start calling ourselves the ‘Flash’ of travel management! ⚡ Thanks for the amazing feedback!
We will ensure your feedback is passed on to Charmaine.
Best regards
Team TG :)
Service was fast and efficient
20 mars 2025
Avis spontané
Réponse de The Travel Group
Dear Marie
We're so glad service is faster than your phone battery draining at 1%! 📉⚡ Appreciate the feedback!
Best regards
Team TG :)
The swiftness and patience of Michelle
The swiftness and patience of Michelle
18 mars 2025
Avis spontané
Réponse de The Travel Group
Hello Brian
What can we say? We reply more swiftly than a cat knocking something off a table! 🐱💨
Thank you for the kind words!! We will be sure to pass on this wonderful feedback to Michelle!
Best regards
Team TG :)
I find it amazing their proactiveness…
I find it amazing their proactiveness and reactiveness to find a solution in quick time. Have being already two time engaged with them, and no problems at all.
17 mars 2025
Avis spontané
Réponse de The Travel Group
Dear Danielly
We believe in making things easier than deciding what to watch on Netflix. 📺😂 Thanks for the love!
We will be sure Kiaran receives this amazing feedback!
Best regards
Team TG :)
they are really quick to respond and…
they are really quick to respond and their in person visits give their service a more personal touch.
13 mars 2025
Avis spontané
Réponse de The Travel Group
Now that is the kind of feedback that puts an extra spring in our step! 💃📞
We’re all about fast responses, real connections, and showing up in person, because let’s face it, email’s great, but nothing beats a good ol’ face-to-face (with maybe a coffee in hand ☕).
Thanks for noticing the heart we put into our service — your kind words mean the world to our team. Here’s to many more great trips, smoother bookings, and high-fives in real life!
With speed, smiles, and a whole lot of travel love,
The Travel Group Crew ✈️💙
I had an amazing experience with The…
I had an amazing experience with The Travel Group. They were professional, efficient. I highly recommend them to anyone in need of travel arrangements. Thank you for your outstanding support!
6 mars 2025
Avis spontané
Réponse de The Travel Group
Hello Anna
We’re over here doing the ‘I’m-on-a-business-trip-and-it’s-perfect’ happy dance because of your review. Thanks a ton for the kind words! We’re always ready to make your corporate travel experience as seamless as a perfectly executed PowerPoint presentation!
Thanks for the love!
Best regards
Team TG :)
Speedy assistance
The team supported me with all relevant information in providing my client with detailed flight information departing from multiple countries
4 mars 2025
Avis spontané
Réponse de The Travel Group
Dear Susan
We like to keep leveling up—kind of like a video game, but with fewer boss fights and more happy customers! 🎮🚀
Thank you for the great feedback!
Best regards
Team TG :)
Best Customer Service
Booking my trip to Japan with The Travel Group has been nothing short of incredible - such an easy experience, which set me greatly at ease as a first-time traveller. I did not record the name of the person who helped me, but I will always remember my experience as an immensely positive one. Five stars for great customer service!
Thank you, The Travel Group!
4 mars 2025
Avis spontané
Réponse de The Travel Group
Dear Khanya
We make sure every penny gets the five-star treatment! 💰✨ Thanks for trusting us!
Best regards
Team TG
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