The agent who assisted me, Bianca Fivaz, was absolutely great. She was friendly and polite and professional, but best of all, she dealt with my late and urgent request so professionally. She went the... Voir plus
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Lisez les avis des autres
Just back from Folkstone Kent ,fantastic holiday . Our coach driver Rob was a star. Very helpful, always cheerful, willing to help. Kept us informed throughout our holidays always on time when w... Voir plus
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Kiaran has been a pleasure to work with. He was warm, responsive and helpful in finding flight options that suited my schedule, and explained the fare conditions clearly. Thank you for making the arra... Voir plus
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Working with Michelle has been absolute. She possesses a rare ability to source and provide us with flights/accommodations options, regardless of how busy the schedule is. She is highly professional;... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
✈️ Business Travel Specialists. At The Travel Group, we don’t do cookie-cutter. We do custom-crafted corporate travel that fits your business like a tailored suit: sharp, smart, and built to move with you. Every client gets their own bespoke corporate travel management solution because no two businesses are the same, and we think your travel service should reflect that. 🌍 From pricing to preferences, flights to fine details, we’ve got you covered with service that flexes around your needs. We're not just here to book trips, we're here to elevate your travel game and keep your people moving like pros. 💼 Ready to experience business travel with a twist of fresh? Join us on a journey where service has no ceiling, and your success is our destination.
Our Service & Savings Guarantee
If we don't hit the mark, we pay you!
That’s right, we don’t just talk the talk. We back it up with a bold promise:
🛎️ Not happy with our service? Simple, don’t pay for it.
💸 If we can’t save you on your current travel spend, We will pay you £500.
Coordonnées de contact
18 The Mansion, Wrest Park, MK45 4HR, Silsoe, Royaume-Uni
- +44 2033 751611
- info@travel-group.com
- travel-group.uk
4,9
Excellent
279 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very quick and professional answers
28 juillet 2025
Réponse de The Travel Group
Hello Mark
Quick and professional? We told Kiaran to at least pretend to be human. Guess he's operating at superhuman level. Thank you for your kind words!
Best regards
The Travel Group Team :)
Réponse de The Travel Group
Hello Theresa
Kiaran’s service is so superb, we’re thinking of bottling it and selling it as a luxury fragrance: Eau de Wow. 💁♀️ Thanks for the love!
Best regards
Team Travel Group
Great service
Refilwe's service is fast and efficient.
I had a good experiance booking my trip.
Thank you.
18 juillet 2025
Réponse de The Travel Group
Hello Sam :)
Refilwe came, saw, and conquered your itinerary like the queen she is 👑 Fast? Check. Efficient? Always. Memorable? Every. Single. Time. Thank you for trusting us with your travel needs!
Best regards
Team Travel Group
Refilwe always does her best to make…
Refilwe always does her best to make sure that I am well looked after and will answer my calls to assist when I need it.
15 juillet 2025
Réponse de The Travel Group
Hello Johan :)
"Careful—Refilwe’s service is so fire, we’re thinking of issuing oven mitts with every booking. 🔥📞 She doesn’t play, she slays."
Thanks for the love!
Team Travel Group
Réponse de The Travel Group
Hello Jacques
Cassie and Charmaine don’t offer assistance—they deliver first-class fabulous. 🛫 Need help? They’ve probably sorted it before you even asked. 💅 Thanks for shouting out our two queens of getting it DONE!"
Warm regards
Team Travel Group
Excellent Service - Always
We are always really happy with Travel Group's service. They are fast, accurate, super helpful, and always kind.
Special shout out to Bianca and Michelle for their continued support!
10 juillet 2025
Réponse de The Travel Group
Hello Michelle!
You’re listening to 38.9 FM — The Smooth Sound of Travel Support — where Bianca & Michelle spin nonstop tracks of helpfulness, powered by high-speed vibes and accurate beats. Thanks for tuning in and giving us that golden shoutout drop
Warm regards
Team Travel Group :)
Réponse de The Travel Group
Hello Heidi :)
Well buckle up, because your review just took off and now Cassie’s grinning like she’s won a lifetime supply of mini pretzels. 🥨💺
“Great service all along the way”? That’s cruising altitude-level praise, and honestly, we’re jet-lagged from all the love. ✈️💕
Best regards
The Travel Group Team
Very good!
Both drivers were punctual, informative on where they could be found and drove very well during the trip. The vehicles were impeccably clean and the drivers equally well appointed. Great service.
5 juin 2025
Réponse de The Travel Group
Dear Stephen
Now that’s how we like to roll — on time, on point, and so clean it sparkles! Kiaran clearly summoned the VIP Transfer Squad™ for you. 🚘✨ Great service starts with great planning — and he's got that down to a fine art (with a side of travel genius).
Thanks for the love!
Best regards
Team TG :)
Réponse de The Travel Group
Dear Frank
Some say Kiaran has a magic keyboard and a direct line to the travel gods. ✨🧳 Either way, we’re thrilled everything was sorted in a snap. Appreciate the feedback!
Best regards
Team TG :)
Great Service
Stacy and Kiaran were helpful, efficient and personable. Kiaran was quick at sorting out my rail request and took note of my preferences.
2 juin 2025
Réponse de The Travel Group
Hi Mina!
We’re starting to suspect Kiaran might secretly be part train — that speed and precision? 🚄 Meanwhile, Stacy’s just out here casually redefining ‘personable’. Thanks for noticing their superpowers!
Best regards
Team TG :)
Simply the professionalism
Simply the professionalism, and the courtesy of Cassie Marks , your agent
28 mai 2025
Réponse de The Travel Group
Dear Carlo
Professional? Always. Courteous? Like royalty. Cassie didn’t just do the job—she hosted a masterclass in excellence. Appreciate you for catching that sparkle 💼💁♀️
Best regards
Team TG :)
Excellent service delivery
Excellent service delivery: Cassie found a cost-effective flight at the last minute.
23 mai 2025
Réponse de The Travel Group
Dear Sally
Cassie’s travel game: find a bargain, book it fast, make you smile. Repeat. She’s basically a travel DJ spinning hits for your trip! 🎧✈️🎶
Thanks for the love!!
Best regards,
Team TG :)
Réponse de The Travel Group
Dear Isabelle
"Quick and efficient" is Kiaran’s unofficial job title — we’re just glad we could make your trip planning as stress-free as your boarding pass swipe. 🧳💼
Best regards
Team TG :)
Service was excellent.
22 mai 2025
Réponse de The Travel Group
Dear Cecil
Reading this was like biting into the perfect piece of cake—sweet, satisfying, and we want more. Thanks a million!"
Best regards
Team TG :)
5 star service
I appreciate the excellent daily service. Michelle Leitao you are theeeeeeee best.
16 mai 2025
Réponse de The Travel Group
Dear Vanesa
🌮 Taco ‘bout a perfect review! Michelle Leitao is now the salsa to our chips, spicing things up with top-tier customer service. We’re nacho average team—we’re taco-ing over greatness!
Best regards
Team TG :)
Michelle and Amanda are very…
Michelle and Amanda are very professional and easy to work with.
16 mai 2025
Réponse de The Travel Group
Dear Dee
Michelle and Amanda didn’t come to play—they came to slay. Professional? Obviously. Easy to work with? Like butter on a hot croissant. You're welcome." 💁♀️🔥
Thanks for the love!!
Best regards
Team TG :)
Excellent customer service
The person I was in contact with was very efficient. I got a proposal the following day and the book was done the same day or next day.
15 mai 2025
Réponse de The Travel Group
Dear Laure
We don’t like to brag, but Kiaran does have a black belt in speedy travel bookings. 🥋 Glad we could impress with our moves!"
Best regards
Team TG :)
I'm not happy with how high prices…
I'm not happy with how high prices usually go up triple more to the original quote. The struggle of shuttles also
8 mai 2025
Réponse de The Travel Group
Yikes! We feel your frustration and totally agree: price jumps are the worst kind of plot twist. 😩✈️
We gave you a quick call to chat through what happened and it looks like the sneaky culprit here is the time gap between quoting and booking. Travel prices (especially for flights and shuttles) love to play musical chairs — wait too long and suddenly they’ve doubled, done a backflip, and vanished altogether. 🎶💸
We know that’s not ideal, and we’re working on ways to make it easier to lock in those sweet early-bird rates before they fly away. Think clearer timelines, and better availability alerts, all in the name of saving you stress and rands.
Thanks for your honesty and for giving us the opportunity to improve. We’re on it, and next time, we’ll aim for no surprises — just smooth travel and smiles. 😎🧳
With appreciation and shuttle hustle,
The Travel Group Team
I truly appreciate the consistent…
I truly appreciate the consistent support we receive from the travel agent assigned to assist us. They are always helpful, efficient, and professional. I have to commend them for their excellent service—it's always a pleasure working with them.
7 mai 2025
Réponse de The Travel Group
Dear Steffinell
We’re not crying, you’re crying 😭 (okay maybe just Charmaine). Thank you for your amazing feedback and all the love — we’re here for you in every step of your travel journey.
Best regards
Team TG :)
Réponse de The Travel Group
Dear Craig
We’re not saying Cassie has a fan club now… but she’s considering merch. 😎 Thanks for the amazing feedback! We will be sure to pass it on to the team!
Best regards
Team TG :)
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