Travel Compendium Avis 

489
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a great trip. Super hotel. Abba bus was different than expected, no toilet on board, this was an issue for a member of our party. Bus driver couldn't have been more helpful, lovely chap

Noté 5 sur 5 étoiles

We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience. The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time. Very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our driver was prompt (even early) and was informative and friendly on our drive from London to Stonehenge and then on to Southhampton. He even offered us bottles water at Stonehenge and said we could... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Professional driver and clean, well appointed vehicle. Perfect for two people with baggage. Minor trouble connecting at the pickup point but everyone worked quickly to connect us. We overstayed at Win... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process. Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates. Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

489 avis

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1 étoile

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4,5

Tous les avis

(489)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very well organised and terrific…

Very well organised and terrific performance.

12 février 2025
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Réponse de Travel Compendium

Dear C Roberts,

We're so happy to hear that you enjoyed your trip and the performance! 

Hope to see you again in the future.

Best regards,
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Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

Excellent

Excellent support through email, fast and efficient. Trip has been seamless, transfers, coach, event tickets superb and hotel great.

25 février 2025
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Réponse de Travel Compendium

Dear Hilary,

Many thanks for your kind words! 

We're very happy to hear your positive feedback about our customer service, as well as your experience with the hotel and the event.

Looking forward to welcoming you again in the future!

Best regards,
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Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

good value for money

good value for money, great hotel with great breakfast topped off with a great show.

8 février 2025
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Réponse de Travel Compendium

Dear Andrew,

We're delighted to hear that both the hotel and the show were great! 

Hope to welcome you again in the future.

Best regards,
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Rafael
Customer Support Specialist

Noté 1 sur 5 étoiles

My friend and I booked the abba…

My friend and I booked the abba voyage/hotel package on 18-20 feb. The hotel was good and we were looking forward to the abba show. A bus was included to get us to the show and back with evans and evans - this is when everything went wrong!! We were stuck in traffic for over 2 hours and missed most of the show we only seen the last 1/2 hour which was a big disappointment as this was the whole point of the trip!!! I felt this could have been avoided if they had offered to let us off the bus and go by tube we would have then made it in time for the show!! Apparently we have been told you will be in touch to offer a refund but so far haven’t had any emails from you. No amount will be enough for our distress and upset at missing the show which we paid £300!each for this package from your company!! I await your reply
Carole taylor from glasgow

11 février 2025
Noté 1 sur 5 étoiles

Feel very let down and mislead by Travel Compendium

We were so excited to book this trip to see Abba Voyage, staying two nights in London. But what a mess, the package was not as it seemed.
We booked the two night stay, knowing that the Abba show would be on one night of our trip. Booking confirmation then told us that the detail over what night would be confirmed the week before our trip. Anyway we duly booked our train tickets, down on Tuesday and back on Thursday, for our Tues/Weds, hotel stay. West Coast main line from up North so not cheap train tickets. You will understand our upset that we were then told our ABBA tickets were for the Thursday night - the day after our hotel stay and after our journey home. We explained this to Travel Compendium but were told “the small print says we can do this”. What a load of rubbish, the show has to be on one of the nights staying in the hotel or why take the booking. Our train tickets were non-refundable but amendable at a price - cost us over £200 to amend them because we had to change to Weds/Thurs so that ABBA was on the night of a hotel stay. Travel Compendium refused to compensate us, offered room upgrade, which we don’t think happened, plus voucher for free fish and chips - hardly £200 worth.
Just a very bad experience so would not recommend Travel Compendium in any aspect

19 février 2025
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Réponse de Travel Compendium

Dear Chris

Thank you for your feedback. We apologize for the frustration you experienced. We aim to provide excellent service and regret that this trip didn’t meet your expectations.

As outlined in the package conditions, the ABBA tickets can be booked for any of the included dates, and we understand how this led to inconvenience when your show was scheduled for the last day. We did our best to assist with amending your travel arrangements and offering a room upgrade and additional extra services

We value your feedback and will use it to improve our services. W
e're sorry we couldn't provide a more satisfactory resolution and hope you'll view this as an isolated experience.

Thank you again for sharing your thoughts, and we wish you the best in your future travels.
The Travel Compendium Team

Noté 5 sur 5 étoiles

Compendium.

Rafael handled the postponement of our booking very well , he always responded to my emails promptly. All the bookings went smoothly.

13 février 2025
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Réponse de Travel Compendium

Dear Reda,

Thanks a lot for your kind words! 

I'm very happy to assist you before your travel. 

Hope to welcome you again in the future.

Best regards,
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Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

Great trip

Great trip, Great value for money. Promptly answered a query. Would definitely recommend

7 février 2025
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Réponse de Travel Compendium

Dear Juliet,

Thank you so much for your kind words!

We're delighted to hear that you enjoyed your trip and hope to see you again in the future.

Best regards,
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Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

Great weekend away

Great weekend away, excellent value package with first class hotel in Westminster and tickets to ABBA Voyage.
Staff at the hotel were very friendly and accommodating, often London hotels can be quite faceless and functional, not The Westminster.

6 février 2025
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Réponse de Travel Compendium

Dear George,

We’re very happy to hear that your trip went so well and that your stay was satisfactory. 

We look forward to welcoming you back again in the future!

Best regards,
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Rafael
Customer Support Specialist

Noté 4 sur 5 étoiles

Medical issue

Due to a medical issue we needed to contact Travel Compendium about our booking and, although it took a while to receive a response, we were very pleased that they did assist us in this matter.

31 janvier 2025
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Réponse de Travel Compendium

Dear Barbara,

Many thanks for your understanding and your kind feedback. 

We truly appreciate it! 

We hope to see you again in the future.

Best regards,
-----
Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

Very well organised

The hotel was excellent it was a short distance to pick up the transfer to the show and it was well organised.

29 janvier 2025
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Réponse de Travel Compendium

Dear Raymond,

We’re very happy to hear that you had a great experience at the hotel and enjoyed the ABBA concert! 

Your satisfaction means a lot to us.

We look forward to welcoming you again anytime soon!

Best regards,
Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

good value for money

Felt the offer was very good value for money. All went well and enjoyed our couple of days in London!

4 février 2025
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Réponse de Travel Compendium

Dear Moira,

We are very happy to hear that your experience was so good! 

We truly hope to see you again in the future.

Best regards,
Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

Great trip

Great trip, well organised and good value. I could have booked it cheaper separately but not by much.

31 janvier 2025
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Réponse de Travel Compendium

Dear Jeffrey,

Thank you so much for your kind words! 

We’re happy to hear that everything went well with your trip, and we truly appreciate your feedback. We hope to see you again in the future.

Wishing you all the best!

Warm regards,
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Rafael
Customer Support Specialist

Noté 5 sur 5 étoiles

Definitely use again

What a brilliant company- the package booked was everything it said it was. The hotel was lovely and the Abba experience was amazing. I had a query and emailed the company, their response was almost immediate and informative. Would definitely use them again.

28 janvier 2025
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Réponse de Travel Compendium

Dear Shelagh,

We are very happy to hear about your amazing experience with us! It truly means a lot. 

We are definitely looking forward to welcoming you again next time!

Best regards,
Rafael
Customer Support Specialist

Noté 3 sur 5 étoiles

Lovely hotel but a bit remote from main…

Lovely hotel but a bit remote from main London attractions and tube if you have mobility difficulties
Very much a do it yourself affair- you have to get to start of activities rather than being collected from hotel- not absolutely clear when you book
ABBA one of the best shows we have seen and we have seen a lot.

29 janvier 2025
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Réponse de Travel Compendium

Dear Chris

Thank you for your feedback! 

We're happy to hear that you loved the hotel and had an amazing time at the ABBA show. 

We also appreciate your comments regarding the location and transport details. We understand how important accessibility is, and we’ll work to make sure this information is clearer when booking. 

We hope you’ll consider staying with us again, and we look forward to welcoming you back soon!
The Team at Travel Compendium

Noté 5 sur 5 étoiles

It went so smoothly from start to…

It went so smoothly from start to finish.

25 janvier 2025
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Réponse de Travel Compendium

Dear Carol,

We’re so happy to hear about your wonderful experience! 

We truly hope to welcome you back in the future.

Best regards,
-----
Rafael

Noté 5 sur 5 étoiles

We had a great trip

We had a great trip, queries answered promptly and efficiently.

30 janvier 2025
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Réponse de Travel Compendium

Dear Jane,

We’re so happy to hear about your trip! 

We truly hope to see you again in the future.

Best regards,
-----
Rafael

Noté 5 sur 5 étoiles

Abba Voyage 2025

The hotel was in a perfect position for St Pancras International train station and near many London bus routes.
Great hotel, super helpful staff, lovely room and good breakfast.
The pick for Abba Voyage was just a 2 minute walk from Victoria Bus Station, so easy to commute to from the hotel. The coach driver and his assistant were superb. What then can you say about the show. The seats booked by Compendium were in a very good position to watch the most unbelievable, spelling binding show I thing I've ever seen. A superb package. Would highly recommend.

22 janvier 2025
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Réponse de Travel Compendium

Dear Deborah,

Thank you so much for sharing your wonderful feedback!

We’re thrilled to hear about your amazing experience at the hotel, the friendly staff, and the great location. 

It’s also fantastic to know you enjoyed the ABBA concert!

We hope to see you again in the future and provide you with another unforgettable experience.

Best regards,
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Rafael

Noté 5 sur 5 étoiles

ABBA Voyage Package

Great trip, well organised from start to finish.

29 janvier 2025
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Réponse de Travel Compendium

Dear Guest,

Thank you for sharing your feedback! 

We’re so happy to hear about your great experience during your trip. It’s always a pleasure to know that our guests enjoyed their stay.

We would be thrilled to welcome you again in the future!

Best regards,
-----
Rafael

Noté 3 sur 5 étoiles

More overall package thought required

The hotel was lovely but given the package was to cover hotel, show and transport to and from show, more thought needed on hotel location. In our case the show transport was from a location 4 miles away.

15 janvier 2025
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Réponse de Travel Compendium

Hi Keith!

Thank you for your feedback! 

We're so glad to hear you enjoyed the hotel. We truly appreciate your thoughts on the transport arrangements. 
We understand how the distance could be inconvenient, and we’ll certainly take this into consideration for future improvements.

We hope you had a wonderful time at the show, and we’d love to welcome you back soon!
The Team at Travel Compendium

Noté 3 sur 5 étoiles

Abba Voyage - mixed feelings about the experience

The hotel that we stayed at (near Kings Cross) was very good and the staff were helpful. We really enjoyed Abba Voyage, but we felt that the travel arrangements were not the best. We had to pick the coach up at Vauxhall Bridge Road, which is a very long way from King's Cross. All this took a long time. We were not the only people staying at the hotel, and the other group felt the same as us. The coach driver was very helpful, but the tour guide on the coach did very little to assist us. We feel that you should look closely at the hotels used in relation to transfer pick up points. We would recommend Abba Voyage as a show, but not they way that we got there.

25 janvier 2025
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Réponse de Travel Compendium

Hello Julie

Thank you so much for sharing your feedback! 

We're thrilled to hear that you enjoyed your stay at the hotel and had a great time at the Abba Voyage show. We truly appreciate your kind words about our staff and the helpfulness of the coach driver.

We understand your concerns regarding the travel arrangements. While the meeting point at Vauxhall Bridge Road is outlined during the booking process, we completely appreciate that it may have felt a bit far from King's Cross. We’re always looking for ways to improve our guest experience, and your feedback about the transfer service is incredibly valuable to us.

We hope to welcome you back soon
The Team at Travel Compendium

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