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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really good experience with travel master travelling from Wexford to Lewis Capaladi gig, bus collected on time & was very clean & comfortable. The bus driver was so nice even gave us his mobile number... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used travel master a few times. Drivers were so lovely, ensured everyone was on board and ensured everyone had the drivers details around collection time and pick up. Great peace of mind for the late... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Went to marlay park yesterday, arrived three hours late to our concert. The bus driver was extremely rude and shouty, not letting anyone bring on bags or water and telling them to put them under the o... Voir plus

Noté 1 sur 5 étoiles

Travelmaster will gladly cancel a booked trip less than 2 weeks out from it and provide 0 context They will do this just after their phone lines close so you can not ring for context This co... Voir plus

À propos de l'entreprise

  1. Société de transport en bus et autocar
  2. aussi dans
  3. Agence de voyages
  4. Agrégateur de voyages
  5. Voyagiste

Écrit par l'entreprise

Travelmaster provides nationwide concert, festival and sporting event bus services across Ireland, with comfortable return coach travel from designated pick-up points to major events throughout the country. Travelmaster provides hassle-free event transport to venues including Croke Park, 3Arena, Páirc Uí Chaoimh, Thomond Park, Marlay Park, Virgin Media Park, Slane Castle and Malahide Castle, as well as major festivals including Electric Picnic and District X. Travelmaster provides event transport nationwide throughout Ireland, with services covering major towns and cities including Cork, Limerick, Galway, Waterford, Kerry, Mayo, Sligo, Donegal, Wexford, Dublin and many more locations. With a stable and reliable network of designated pick-up points, Travelmaster makes it easy for customers across Ireland to travel to major concerts, festivals and sporting events. Travelmaster provides affordable concert transport, sporting event travel and festival buses, with customer service support available on event nights to give customers peace of mind throughout their journey. Easy instant online booking, comfortable coaches and reliable return services make travelling to and from events simple and stress-free.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,1

Tous les avis

(67)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service!
I had a problem with my ticket the day of the concert, they were contactable by phone and sorted the issue very fast. The company is very responsible and takes care of passengers, (waiting up to 30 mins). Communication from the driver was also very clear and helpful. I would highly recommend using Travelmaster!!

15 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

I have used this company on a number of occasions and very pleased with the service. Very easy to deal with over the phone and online.

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We used TravelMaster for the recent…

We used TravelMaster for the recent Coldplay Concert in Dublin. The bus driver was very friendly and very efficient. We would highly recommend TravelMaster to our family and friends.

29 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I traveled with Travelmaster on the…

I traveled with Travelmaster on the 17/08/24 to the ACDC concert in Croke Park.The driver of the bus was a sound guy very helpful,he had a full list of all on board the bus for the journey.We left at 13 30 bound for Dublin stopping for about 30 minutes.We arrived at Whitehall Bus park around 17 10,which was 35 min walk from Croke Park.The driver informed everyone that we would hopefully be the first bus to leave after the concert.I got back to the bus at around 23 10 and true to his word we were the first bus to leave at 23.50.As it was my first time travelling with Travel Master the whole experience was amazing and fantastic everything went off like clock work with no issues.The driver was a lovely guy very professional, pass on my thanks to him and was the driver of the first bus that collected us at Patricks Quay,Cork on the day.

17 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Limerick to Dublin (Coldplay)

The bus was scheduled to leave Limerick at 2pm, it left at 1:50pm which was fine as the driver counted the number of people on the bus so I presume everyone was on board. We arrived at Portlaoise plaza at 3pm where the driver announced we would be stopping for ONE HOUR. Why a stop of one hour was necessary is beyond me. We got back on the bus at 4pm and the driver then decided to check everyone's name so we didn't actually leave the plaza until 4:15pm. The bus car park was in Whitehall which is approximately 40 minutes walk from Croke Park. On getting off the bus the driver advised everyone the bus would be leaving at 12:45am. I got back to the bus at 12:20am and the driver was extremely rude and told me that I was late and holding everyone up! Not sure how that was when I was 25 minutes earlier than the advised departure time. I will not be using Travelmaster again.

30 août 2024
Avis spontané
Noté 1 sur 5 étoiles

waterford to dublin (coldplay)

where do i begin! first the bus driver stopped in a circle k for 30 minutes when we were already running late, we were parked AN HOUR away from the stadium so all of us had to walk (caused us to miss the first act completely) and then on the way back, drove 50 UNDER THE SPEED LIMIT so it took us 3 hours to get back, how this company is still up and running baffles me

29 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Very bad customer service-I’ve been…

Very bad customer service-I’ve been waiting nearly a month to get an update on a shocking service we received back at the start of july-if you could find another mode of transport I would take it because this service will not get you to where you need on time

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend

Got the Travelmaster bus from cork to Dublin for the all Ireland final. Seats were comfortable, with charging ports so able to charge your phone. Bus driver Graz was very nice, stopped on the way up and the way down and asked passengers if they were happy with the stopping duration. He did a head count before heading off again and waited for a few people who were late getting back on the bus. Not sure about all the negative reviews, seem to only be about longitude? I would definitely recommend Travelmaster

21 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Would not recommend this service at all used it to travel to Hozier bus driver made a pit stop told passengers for 10 min went and got food to bring onto bus came out well before the 10 min was up to find the driver had left me and 2 more of my friends along with 3 other girls rang the number he came back had an awful attitude would not allow us onto the bus with the untouched food we had purchased because it was a toilet break and not a food break he was so rude never again

5 juillet 2024
Avis spontané
Noté 4 sur 5 étoiles

Travel master-All Ireland

Used the Travelmaster.ie service. Our bus was- West Cork Connect Dave Long which we used to it to go to the All Ireland. Very professional service. We were told in advance no toilet on board but there was a toilet/ food stop halfway. Ticked off a list when boarding and driver asked if anyone was missing when boarding back after stops. If travelling with children try to sit up the top.

21 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Cork to Dublin :(

My friend and I booked the bus to marlay park, thinking it’d be handier than getting a train and bus to Dublin and back again, but unfortunately it wasn’t a good experience. Our bus was scheduled to leave at 1pm and we had arrived at the bus stop 20 minutes beforehand. The bus driver started calling out our names alphabetically to board the bus so my friend and I were separated. We were not allowed bring any handbags on the bus or bottles of water for the three hour drive up from cork. There was one girl who was planning to do her makeup on the drive up and the driver wouldn’t even let her bring her makeup bag on board. It would have made more sense if they weren't scanning qr codes on tickets to have us line up and check names off as we boarded, and then move onto the second bus once the first was full, but that wasn’t what happened. The bus left an hour and a half after the arranged time and we missed the support acts for the concert.
We all felt like we were being treated like bold children and it was overall a fairly tense experience.

5 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible!

Went to marlay park yesterday, arrived three hours late to our concert. The bus driver was extremely rude and shouty, not letting anyone bring on bags or water and telling them to put them under the other bus we weren't even on. The bus was like an old bus eireann bus with the AC freezing cold blasting. Overall terrible experience with horrible customer service and will never be using it again.

5 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Driver was a nightmare

Awful experience going to Dublin yesterday The bus driver was a nightmare. He used a written list to call passengers one by one which took an hour and a half. He won’t let anyone let anyone bring their handbag or purse on the bus not even water. All belonging had to go under the bus. The driver of the other bus tried to help but our driver ignored the offer. It was a whole drama. We were 3 hours late to our concert. The bus seemed to be hired in from another company.

5 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid!!

The trip on the way to Dublin was perfect, nothing to complain about. On the way back, however, the driver decided to turn on the A/C, even though it was already quite cold outside, and especially as all the people coming back from the concert were obviously in skirts or short dresses. Obviously, we all had a HORRIBLE journey back to Galway, it was impossible to sleep as it was so cold. Several people went to the front of the bus or tried to remove the air-conditioning, but without success. And what a surprise it was when, shivering from the cold, we got off the bus to find that not only had the driver turned on the heating just for himself, but that it was warmer outside (at almost 3am...) than on the bus... The result: I obviously got sick. AVOID!!!

30 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Disaster of a service

Disaster of a service. Longitude bus left before scheduled time on Sunday night leaving youths from galway stranded! Absolutely no duty of care! All these youths were under 18 and left in Dublin late on a Sunday night totally irresponsible service/lack of service.

On journey to Dublin the driver stopped in moate & left without two passengers despite being told they were not on the bus. The travel master company made contact and the bus was ordered to turn back to collect them resulting in it being a 5 hr trip! Ridiculously irresponsible driver with no regard for passengers!

30 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Very poor service

Bus arrived 45 minutes late, others on the bus advised us that the bus had issues in Galway from the start, in my opinion it sounds like it never should have left the first stop and should have been replaced. We broke down outside athlone on the dual carriageway. We finally arrived to the bus parking and were advised we would leave 45 minutes after the concert finished. When we came back to the bus, other people had rang the bus driver and he was very moody saying that he would leave without them, yet an hour later we were still sitting there waiting on people. When we finally went to leave there was another problem with the bus and after various help from other people we were the last bus driving away. The bus driver wasn't nice or apologetic about it even though we were nearly 2 hours late leaving. Email was sent and no response yet other than a generic reply saying its been passed on.

20 juin 2024
Avis spontané

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