TravelMaster.ie Avis 

After booking to go to longitude on the bus Saturday morning returning Sunday night my daughter received a phone call Saturday night hurling abuse at her from the driver that she wasn't on the bus ...the bus she was NOT booked to return on.
After messaging the bus driver to see what was his problem he was in no way apologetic but arrogant thanks to him my daughter was to upset and afraid to go on the bus following day so not only did we loose money everyone was upset unnecessarily....I understand they need to account for people but she did nothing wrong to warrant begin treated like that...get your act together Travelmaster god know ye charge enough for rubbish service

Big Taylor Swift fan here! I booked a bus trip with Travelmaster to get to the concert in Dublin. While everything went smoothly with the booking process, the day of the concert was a bit stressful. The bus was significantly late, which caused some anxiety for myself and other passengers considering Travelmaster advised arriving at the venue 15 minutes early. If you're considering Travelmaster, be aware that there's a chance of delays. Leaving extra buffer time for your trip might be a good idea.

Parked 35mins away from the stadium.
Left without my friends and I without contacting our phone- despite us walking directly from the concert to the bus.
When we got to the station there were numerous buses left in the arena as many people had been delayed due to crowd control measures. Very disapointing experience.

Tickets are completely overpriced. They want you to spend nearly €60 (the price of a normal concert ticket) to get to a concert on a 2 hour bus journey. Absolutely ridiculous and can find much more reasonable options with other bus companies. Will not be travelling with them again.

Very disappointing service. My son booked to go to becky Hill in Cork, getting the bus from dungarvan. The driver treated all the kids like 2nd class citizens and refused them travel after they had paid. They had to find alternative transport there and only after parents complained to the company would he collect them after the gig. He was rude and aggressive towards some of the kids and refused to let 3 of them back on the bus leaving them stranded in cork at midnight. I would not trust this service

Customer service is very poor. Needed only 2 seats. First effort at booking 2 seats did not complete. Tried a second time and booking completed confirmed. Checked my bank account and it showed 2 no. separate bookings paid for (€46 x 2). When explained and requested a refund for the 2 seats not required, Travel Master refused to refund. Ended up paying double for two seats.

Travelmaster altered my departure time from 2.30pm to 4.30pm so I had to make alternative travel arrangements. I requested a refund as the later time was unsuitable. The following day they reverted back to 2.30pm and refuse my refund request even though I have had to make alternative arrangements.
Terrible company to deal with, have not used them before and never will again.

Driver was extremely rude, bus was on the verge of breaking down, extremely uncomfortable, and couldn't even fit my knees into the seat ( for reference I'm a 5'9" woman). Bus driver told us that the bus would leave 30 mins after the concert ended, and after only 10 mins after the concert, the bus driver called myself and friend complaining that we were late and that the bus was waiting on us. Extremely poor experience for €55. Will not travel with them again.

The bus driver was extremely rude and bossy he wouldn’t let us take anything onto the bus (which is fair for cleanup when it come to alcohol but we were starving and had food packed) and the bus didn’t have any charging ports or bathrooms. Overall not a great experience.

No charging ports and bathrooms and snacks on bus not allowed.

Had an excellent experience with travelmaster. Used them to get to and from Nia Horans first concert in Dublin.
Very attentive bus driver, he had great local knowledge as we had to travel off route due to a traffic accident still got to the concert with plenty time.
Bus could do with a upgrade but service was excellent

Terrible company, extremely unhelpful customer service and no help when dealing with complaints. Do not communicate well and they have started parking way up the road from the 3arena which seems very unsafe especially during the winter. Do not use this company

Long time send card when lost and lost can tickets for time when sending cards. Sorry for that.

Terrible customer services the worst ever I've come across , they seem to be totally incompetent website refused to give me an online purchase but took all my savings bank had to reimburse me and no apology just treat like a criminal wanted a receipt , didn't have one , second time I've had problems with these people last time no refund just a voucher that didn't work all the time to get me to contact them.

Extremely disappointing bus service.
Would highly advise not to use! It’s our second time using this service and it’s just as disastrous as the first time when the driver was 2 hours late picking us up and 2.5hrs late collecting us to bring us home. This time the driver ‘forgot’ to stop ar the loughrea plaza so we had to go all the way back!. This is is not a new stop and it’s his job to remember all stops, extremely unprofessional and honestly has been hell both times, so many things went wrong on each journey that makes it seem neither driver has ever drove a bus before or ran a service.

Sly peaceof work company not worth a rub they Dont care about your bookings they Dont care about your lives, if you have a booking with them good luck there the most patronizing degrading company iv ever worked for

Travelmaster will gladly cancel a booked trip less than 2 weeks out from it and provide 0 context

They will do this just after their phone lines close so you can not ring for context

This company is a disgrace. Don't bother with them, we had a trip booked since February and now they've cancelled it. Leaving us and everyone else scrambling to find alternative transportation to Dublin

Untrustworthy, uncommunicative and unacceptable

Got a bus to Harry Styles in Slane and our bus driver Tommy was excellent! He couldn’t have been more accommodating! It’s obviously a very difficult venue to get out of and he was in no rush getting out of there and made sure everyone was back on time! He stopped on the way up and back in a service station for us! Would love to have Tommy every journey I take with travelmaster 😊

travelled from Cashel to cork yesterday to George Ezra with my 3 girls. Had an amazing bus driver that looked after us all, made sure everyone that had booked was on the bus going and coming. Would definitely use them again.

Excellent bus driver who was so helpful to all..opened up the bus afew times during the day so as we could drop our shopping bags back and didn't have to carry them all day..great Christmas shopping experience