Travels and Travels UK Avis 

104
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alex is the best agent so far , customer service was on point,even when there several changes with my flight, he took time to find me the best option to satisfy my chosen day.. Keep up with the great... Voir plus

Noté 4 sur 5 étoiles

Our flight was cancelled by KQ and neither was the agent nor ourselves sent any cancellation email. However Travel and Travel did what they could to get us the next flight to our destination in the sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again Travels & Travels made this an amazing experience, the organisers were warm, kind and welcoming, they supported us through out Umrah activities. The hotel hospitality was great (5 star h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Asalam Alaikum warahmatullah wabarakatuh The Umrah was such a great experience travelling with my family. The treatment, the 5star hôtels, the care, the respect, the organisation of trevelling to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Travels and Travels UK is a reputable and customer-focused travel agency dedicated to delivering seamless and unforgettable travel experiences. With years of industry expertise, we specialize in crafting personalized travel packages that cater to the unique needs and preferences of our clients. From flight bookings and hotel reservations to tailored tours and exclusive packages, we offer a wide range of services to ensure every journey is hassle-free and memorable. Our team of travel experts is committed to providing exceptional customer service, ensuring that every client receives expert advice, the best possible deals, and an experience that exceeds expectations. Whether you're planning a family vacation, a romantic getaway, or a business trip, Travels and Travels UK guarantees a smooth and enjoyable travel experience from start to finish. We take pride in our reputation for reliability, transparency, and commitment to customer satisfaction. Choose Travels and Travels UK for your next adventure and experience travel like never before!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

104 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(104)

65 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Alex is the best agent so far

Alex is the best agent so far , customer service was on point,even when there several changes with my flight, he took time to find me the best option to satisfy my chosen day..
Keep up with the great work and customer service

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Recommended

Recommended
Good travel agency very professional

8 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 4 sur 5 étoiles

My experience been positive Simon is a…

My experience been positive Simon is a true professional with good customer care

4 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

I have had good experience dealing with…

I have had good experience dealing with Simon he is polite listening to customer needs and give a wider choice

6 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

It has very professional and amazing…

It has very professional and amazing customer service. And available 24/7 . Very helpful.

6 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Dealing with Simon been a good…

Dealing with Simon been a good experience he is very helpful and knowledgeable about his job

6 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

They helped me to spread my travel…

They helped me to spread my travel costs which was very helpful because my budget was very tight

6 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Even the payment plan was very helpful

Even the payment plan was very helpful

6 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 4 sur 5 étoiles

Our flight was cancelled by KQ and…

Our flight was cancelled by KQ and neither was the agent nor ourselves sent any cancellation email. However Travel and Travel did what they could to get us the next flight to our destination in the shortest time possible . We still await for a refund from KQ as Travels and Travels representative Simon is pushing for it. That’s the only reason I haven’t given a 5* but his customer service and making sure we onboard deserves a 5* 👍👍

29 mai 2026
Avis spontané
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Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Good customer service from Mark and…

Good customer service from Mark and very assertive and would definitely use them again for my travel arrangements next time. THANK YOU MARK .

23 mai 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Simon is very professional and…

Simon is very professional and trustworthy person. You will not regret booking with him. Amazing company

4 juin 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 1 sur 5 étoiles

My experience is so bad 👎 😫 since 12 of…

My experience is so bad 👎 😫 since 12 of Mach I payed for my ticket but until now I didn't get anything I said to you give my money back nothing that I contact my bank because it looks like scam

3 juin 2026
Avis spontané
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Réponse de Travels and Travels UK

Dear Customer,

We are sorry to hear that you were dissatisfied with your experience.
However, we would like to clarify that your booking was fully refunded, and we did not apply any cancellation fees or administrative charges. In fact, we processed the refund without recovering any costs from the airline in order to resolve the matter as quickly as possible for you.
We understand that delays and booking issues can be frustrating, and we regret any inconvenience caused. Throughout the process, our team remained in contact and worked to ensure that your funds were returned in full.
We take customer feedback seriously and are disappointed that, despite receiving a full refund, you feel that our service was unsatisfactory. If there is anything further you would like to discuss, please contact our customer support team directly, and we will be happy to assist.
Kind regards,

Customer Relations Team Travels and Travels UK !

Noté 5 sur 5 étoiles

Amazing service for US client

Simon has been amazing, his services are immaculate and responses are timely and his communication is on point.
I was recommended to him and I have been able to use him to book many flights. I am based in the US, but that did not stop the high level of service. He is flexible and and has a smooth booking process. I will be recommending him to everyone I know

26 mai 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ever so helpful and always eager to make sure you get the right deal

1 mai 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Fantastic customer service

Swift response to getting me flight tickets. Very helpful advisor and communicated every step. Would absolutely recommend them.

4 mai 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

Good customer care

Good customer care

14 avril 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

You made journee goes very good and…

You made journee goes very good and trustworthy I am looking forward to buy my ticket again with you thank you

5 mars 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

Noté 5 sur 5 étoiles

awesome experience

It was an awesome experience right from booking to traveling. I really had it smooth. Special thanks to Simon.

8 février 2026
Avis spontané
Logo de Travels and Travels UK

Réponse de Travels and Travels UK

Thank you for taking the time to share your experience with Travels & Travels UK. We are delighted to know that everything went smoothly and that you were satisfied with our service.
Your feedback is greatly appreciated and encourages us to continue providing the highest level of service to all our valued clients.
We look forward to assisting you again with your future travel needs.
Kind regards,
Travels and Travels UK

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