Trees Direct Ltd Avis 211

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed. Thank you very much. Sally Rossiter

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely diabolical company. Placed an order in September with a delivery date for NOvember. Day before delivery they called say Tress were no ready due to the wet weather and could delivery be dela... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière
  2. Jardinerie
  3. Ferme forestière
  4. Pépiniériste en gros

À propos de Trees Direct Ltd

Écrit par l'entreprise

Last Chance Summer Sale

Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.

From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.

We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.

Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.

Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.

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4,5

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Trees Direct Ltd

Laura, Thanks for leaving us such a kind review. We're so pleased to hear you're happy with your Blood Orange. - Trees Direct

Noté 5 sur 5 étoiles

They had the tree I wanted at a great…

They had the tree I wanted at a great price.
It arrived very quickly and was very well packaged and the soil was still wet.
Nice tree that looks strong and very healthy.
Will definitely use them again.

8 septembre 2025
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Réponse de Trees Direct Ltd

Thank you for your lovely review! We’re so pleased you found the tree you wanted at a good price and that it arrived quickly, safely packaged, and in great condition. It’s wonderful to hear you’re happy with it, and we’d be delighted to help again in the future - Trees Direct.

Noté 5 sur 5 étoiles

This plant was purchased to be planted…

This plant was purchased to be planted in our memorial garden.
The plant is in beautiful condition. It's happy in its new location.
Great price and fast delivery. Thank you

8 septembre 2025
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Réponse de Trees Direct Ltd

Thank you for sharing this with us. We’re so glad to hear your plant arrived in beautiful condition and has settled happily into its new home in your memorial garden. It means a lot that you chose us for something so special. We truly appreciate your kind words about our service and price. - Trees Direct

Noté 1 sur 5 étoiles

Tree damaged upon delivery...

Tree arrived in damaged packaging on its side. The main stem of the tree was snapped and hanging off by a bit of bark, with practically no soil left in the plastic pot. Appreciate this may be down to the courier but they do reflect and represent the seller. Really disappointing.

8 septembre 2025
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Réponse de Trees Direct Ltd

Cliff, We're sorry to hear about this, we have tried to reach out to you personally to resolve these issues and we do hope you respond to us soon so we are able to help you further. We've had a look and cannot see any correspondence from you when you received your tree a few days ago regarding the condition they arrived in so to get this sorted quickly we do ask you phone us on 01584 878878. Many Thanks - Trees Direct

Noté 5 sur 5 étoiles

I had a great experience shopping with…

I had a great experience shopping with Trees Direct. They were very easy to order from and the website was informative. I was an initially concerned as the photos so often don’t reflect the reality but in this case I was totally mistaken! They were very reasonably priced in comparison to some and delivery was excellent. The tree itself was a little beauty and I was thrilled with it as was my sister. I ordered the “birthday” option and it came with a lovely ribbon and handwritten card at no extra cost. I would thorough recommend. I am hoping I can order a Flamingo tree through them when I can ascertain whether my poor one died in the drought despite watering. Not sure of their range yet.

4 septembre 2025
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Réponse de Trees Direct Ltd

Thank you so much for your thoughtful review! We’re delighted to hear that you found the ordering process smooth, the delivery excellent, and that your tree was such a beauty, what a lovely gift for your sister. It’s wonderful to know you enjoyed the birthday option too.

We really appreciate your kind recommendation and will certainly pass on your feedback to the team.

Thanks again for choosing Trees Direct – we hope your tree brings plenty of joy!

Noté 5 sur 5 étoiles

Ordered small tree for a gift and it…

Ordered small tree for a gift and it arrived on time for the day requested, despite being a bank holiday weekend.
Many thanks

26 août 2025
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Réponse de Trees Direct Ltd

Meena, Thank you so much for your kind review, we hope that the recipient of your gift gets many years of enjoyment from their special tree. - Trees Direct

Noté 5 sur 5 étoiles

Great products

Great products, service and price - all wonderful!

1 septembre 2025
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Réponse de Trees Direct Ltd

Ben, Thank you so much for your kind review we're so pleased to hear you're happy with your order and servicer from Trees Direct, We do hope your trees bring you much joy. - Trees Direct

Noté 5 sur 5 étoiles

Lovely sturdy tree

Tree arrived at time advised, beautifully packaged with clear instructions on planting. Now in the ground and looks lovely. Very pleased with purchase.

27 août 2025
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Réponse de Trees Direct Ltd

Thank you for your wonderful review! We’re so pleased your tree arrived safely and that the planting instructions were helpful. It’s lovely to hear it’s already in the ground and looking beautiful, we hope you enjoy it for many years to come. - Trees Direct

Noté 5 sur 5 étoiles
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Réponse de Trees Direct Ltd

Julia, Thank you for your lovely feedback! We’re so pleased to hear your plant arrived healthy and well packaged. We hope it thrives and brings you lots of enjoyment. - Trees Direct

Noté 5 sur 5 étoiles

Perfect gift for my son!

The tree (a eucalyptus) is beautiful and my son and daughter in law are delighted with this house warming gift. Loved the handwritten card, helpful information leaflet and prompt delivery. Thank you!

26 août 2025
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Réponse de Trees Direct Ltd

Claire, Thank you so much for your kind words! We’re delighted to hear the eucalyptus made the perfect housewarming gift for your son and daughter-in-law. It’s wonderful to know they’re enjoying it, and we’re so pleased you liked the handwritten card and care leaflet too. We really appreciate your thoughtful feedback! - Trees Direct

Noté 5 sur 5 étoiles

Hawthorn Tree

I ordered a Hawthorn tree in memory of my mother. I was thrilled upon arrival of a beautiful 1 metre sapling in full leaf carefully wrapped and boxed.
Will certainly buy from Trees Direct again.

20 août 2025
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Réponse de Trees Direct Ltd

Thank you for sharing such a meaningful experience with us. We're truly honoured that you chose us to help commemorate your mother with a beautiful Hawthorn tree. It’s wonderful to hear that the sapling arrived in perfect condition. We’ll be here whenever you need us for your future tree purchases. - Trees Direct

Noté 5 sur 5 étoiles

Trees Direct were terrific

Trees Direct were unable to deliver on the day I selected so they had the tree returned and held my order fir my holiday period and delivered a fresh tree on my return

19 août 2025
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Réponse de Trees Direct Ltd

Thank you so much for your kind words! We’re thrilled to hear that the tree looks great and that you were kept informed throughout the process. Your satisfaction is important to us, and we appreciate your understanding with the delivery timing. We look forward to serving you again soon - Trees Direct

Noté 5 sur 5 étoiles

Good response to my enquiry and order…

Good response to my enquiry and order and kept informed of its progress . Tree looks great. Thankyou

21 août 2025
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Réponse de Trees Direct Ltd

Thank you so much for your kind words! We're glad to hear you were happy with the communication and that the tree looks great. We appreciate your order and hope to serve you again in the future! - Trees Direct

Noté 5 sur 5 étoiles
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Réponse de Trees Direct Ltd

Hi Helen, thank you for sharing such a touching message. We’re truly honoured that one of our wild cherry trees could be chosen as a memorial for Richard. It’s comforting to know it has already been planted in a special place where it can grow as a lasting reminder of his life. - Trees Direct

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Fast delivery service.

19 août 2025
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Réponse de Trees Direct Ltd

Thank you for your review. We’re so pleased you found the ordering process easy and the delivery quick. We hope you enjoy your tree! - Trees Direct

Noté 5 sur 5 étoiles

Helpful after having to phone them .

Helpful after having to phone them .. Tree delivered in good ,healthy condition., Daughter and son in law delighted with their birthday tree

19 août 2025
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Réponse de Trees Direct Ltd

Hi Jennifer, thank you for your kind feedback. We’re so glad we could help over the phone and that the tree arrived in good health. It’s wonderful to hear your daughter and son-in-law are delighted with their birthday gift, we hope it thrives for many years to come! - Trees Direct

Noté 5 sur 5 étoiles

Ordered online

Ordered online. Very easy. Fast delivery. Also, very helpful over the telephone with my query.

19 août 2025
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Réponse de Trees Direct Ltd

Hi Victoria , thank you for your kind review. We’re delighted to hear you found ordering online easy, delivery quick, and that our team could help with your query over the phone. We hope you enjoy your tree

Noté 5 sur 5 étoiles

Great value

Great service, the delivery was just when they said. The plants look really healthy

19 août 2025
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Réponse de Trees Direct Ltd

Hi Cherie, thank you for your lovely feedback. We’re so pleased the delivery arrived right on time and that your plants are looking healthy. We hope they thrive in their new home! - Trees Direct

Noté 5 sur 5 étoiles

I ordered my Hawthorn tree in a pot…

I ordered my Hawthorn tree in a pot online with no problem. It was acknowledged and I was advised when it had been despatched. It arrived within a few days and was delivered on time with no problem and the driver handed the box to me and was very pleasant. When I took the tree out of the box I was really pleased as it is a lovely shape and looks very healthy. I am taking great care of it and look forward to seeing it bloom next Spring followed by the haws. I am very happy with my purchase.

18 août 2025
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Réponse de Trees Direct Ltd

Hi Gillian, thank you so much for your kind words. We’re delighted to hear you’re happy with your Hawthorn and that your experience with ordering and delivery was a smooth one.

It’s a beautiful choice and we’re sure it will bring plenty of enjoyment as it grows and flourishes in the seasons ahead. - Trees Direct

Noté 5 sur 5 étoiles

Tree delivered is of great quality

Tree delivered is of great quality , telephoned to confirm the delivery & delivered as promised. Would definitely use again & recommend.

25 juillet 2025
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Réponse de Trees Direct Ltd

Hi Alison, thank you for your kind review. We’re so pleased to hear the tree arrived in great condition and that our team kept you updated on delivery.

We always aim to be clear and reliable with delivery arrangements, and it’s wonderful to know this gave you confidence in ordering with us. We look forward to helping you again in the future! - Trees Direct

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