The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the... Voir plus
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The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the... Voir plus
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Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed. Thank you very much. Sally Rossiter
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I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in th... Voir plus
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Absolutely diabolical company. Placed an order in September with a delivery date for NOvember. Day before delivery they called say Tress were no ready due to the wet weather and could delivery be dela... Voir plus
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Écrit par l'entreprise
Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.
From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.
We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.
Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.
Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.
SY8 2JN, Bromfield, Royaume-Uni
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They had the tree I wanted at a great price.
It arrived very quickly and was very well packaged and the soil was still wet.
Nice tree that looks strong and very healthy.
Will definitely use them again.

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This plant was purchased to be planted in our memorial garden.
The plant is in beautiful condition. It's happy in its new location.
Great price and fast delivery. Thank you

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Tree arrived in damaged packaging on its side. The main stem of the tree was snapped and hanging off by a bit of bark, with practically no soil left in the plastic pot. Appreciate this may be down to the courier but they do reflect and represent the seller. Really disappointing.

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I had a great experience shopping with Trees Direct. They were very easy to order from and the website was informative. I was an initially concerned as the photos so often don’t reflect the reality but in this case I was totally mistaken! They were very reasonably priced in comparison to some and delivery was excellent. The tree itself was a little beauty and I was thrilled with it as was my sister. I ordered the “birthday” option and it came with a lovely ribbon and handwritten card at no extra cost. I would thorough recommend. I am hoping I can order a Flamingo tree through them when I can ascertain whether my poor one died in the drought despite watering. Not sure of their range yet.

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Ordered small tree for a gift and it arrived on time for the day requested, despite being a bank holiday weekend.
Many thanks

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Tree arrived at time advised, beautifully packaged with clear instructions on planting. Now in the ground and looks lovely. Very pleased with purchase.

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The tree (a eucalyptus) is beautiful and my son and daughter in law are delighted with this house warming gift. Loved the handwritten card, helpful information leaflet and prompt delivery. Thank you!

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I ordered a Hawthorn tree in memory of my mother. I was thrilled upon arrival of a beautiful 1 metre sapling in full leaf carefully wrapped and boxed.
Will certainly buy from Trees Direct again.

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Trees Direct were unable to deliver on the day I selected so they had the tree returned and held my order fir my holiday period and delivered a fresh tree on my return

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Good response to my enquiry and order and kept informed of its progress . Tree looks great. Thankyou

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Wild cherry memorial tree, in memory of Richard..

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Helpful after having to phone them .. Tree delivered in good ,healthy condition., Daughter and son in law delighted with their birthday tree

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Ordered online. Very easy. Fast delivery. Also, very helpful over the telephone with my query.

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Great service, the delivery was just when they said. The plants look really healthy

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I ordered my Hawthorn tree in a pot online with no problem. It was acknowledged and I was advised when it had been despatched. It arrived within a few days and was delivered on time with no problem and the driver handed the box to me and was very pleasant. When I took the tree out of the box I was really pleased as it is a lovely shape and looks very healthy. I am taking great care of it and look forward to seeing it bloom next Spring followed by the haws. I am very happy with my purchase.

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Tree delivered is of great quality , telephoned to confirm the delivery & delivered as promised. Would definitely use again & recommend.

Réponse de Trees Direct Ltd
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