Trilogy Consultants Avis 

Trilogy came out to see me with regards to a water rebate, ended up with my utilities reduced by 5% and half the rebate paid upfront early simply because I recommended the same service to my friend!

We were approached by the company under the guise that they could get us a rebate on our water bill. This opened the door to them saying they could save us money on our gas and electric. Behind the scene they tried to move our billing to them. and far from saving money one energy. (check them out on trust pilot) increased our bill from £1k per month to £2.5k per month. We were on it like sonic and cancelled all involvement with the company. All I can say is if it is too good to be true.....check out uk water co on trust pilot as well, as One Energy, I think we have had a lucky escape.

What a brilliant team Trilogy has! They came out to see me and told me that i was looking at a rebate for my water account. At first i didn't have much trust in the process, however they kept in touch with updates and never left me out the loop. I started to get quite frustrated as it had been 8 months and still not received the rebate but there was always someone at the end of the phone to help. Yes, it took longer than they expected but i have finally received the money.
Thankyou Trilogy!

Is very good company to deal with good trust, fast service and friendly and a good and rate

Great service, would definitely recommend.
Always helpful and made it easy for me to understand.

I received a call out of the blue notifying me of the discrepancies within my water account. I wasn’t sure at first but after a comforting visit from a charming young bloke named George I was reassured. He claimed back what was my money originally and I am over the moon for that. Great service.

I had my claim query resolved in no time at all, found them to very helpful and quick to respond.

Absolute minefield of utilities that I hated!! Was made very easy when trilogy got involved, thank you for sorting things out for me and fingers crossed there’s some money back coming soon!

Easy and straightforward service, always helpful to assist in any way possible, friendly service with actual people at the end of the phone.

Highly recommended

I received a rebate of £3500, this was a long process but I’m happy I got my money back thank you

Simple and straightforward. Showed me how I will save money and explained everything clearly. Wished I’d used them years ago.

Consultant came out to see me, told me what he could do, did it right and saved me money. Can’t say better than that.

Very helpful staff, every time I gave a call it was met by someone who could answer any queries I had, my money was returned in a relatively quick process. I will be recommending trilogy consultants to my friends of other businesses.

Great customer service, very pleased with the response time on my rebate and on any queries i had, would recommend.

I received a call from Trilogy saying i have made some overpayments on my water, so i booked an appointment in and an agent came out to see me. He cleared up any of my concerns and said i was owed around £4000. After our meeting i heard nothing from them for months, i started to lose trust with what they had said. However they got back in contact with me to notify myself that the claim was processed and they explained there was a massive back log but they were successful. I received my overcharges which i was over the moon about.
Thank-you trilogy!

Excellent customer service throughout the process. I was informed that I was overpaying on my utilities and due a rebate, the rebate did take a short while however it did come and they also got me money back from the energy bill relief scheme.

Would highly recommend using trilogy

“The service I received was extremely professional. A specialist telephoned and came over to see me. The bonus was that he got our much needed money back and released me out of my BES contract, who were charging 4 times the going rate. Nothing short of exceptional service! Extremely pleased with the outcome”.

Trilogy came to see me 2 years ago and go me money back on water. They've recently come out again and got me £1,785.00 back for my energy relief on my bill. Moved my gas and electricity for a saving but when I first moved over to my new supplier, they had put my price higher than I expected. But one call to Trilogy and it was sorted! Great Service!

Good company, extremely helpful staff. Would recommend to others.

Great company all round - came out a week after contacting me and saved me money on current contracts!