Tripbeam Avis 

813
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am working with Kamal since few years now. Whenever I just think about traveling, Kamal is just an email away. He always understands the requirements clearly and provides the best options availa... Voir plus

Noté 5 sur 5 étoiles

As always, it was a great experience. The entire booking process was very smooth. Pankaj was very helpful throughout the booking process and also gave a great deal on the flight booking. Alex was also... Voir plus

Noté 5 sur 5 étoiles

I'm a returning customer of Trip Beam. I had an exceptional experience this time, so that made me write this review. The Representative Mr. Robin Chaudhary provided us Extraordinary service. To start,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would have given them ZERO rating if there was an option. Tripbeam will never support you in case required. They will always support the airlines because they are getting commission from them. They... Voir plus

À propos de l'entreprise


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4,5

Excellent

TrustScore 4.5 sur 5

813 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(813)

47 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thanks pankaj

Pankaj has helped me since last year to book my tickets. Always responsive and descriptive.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a amazing experience with…

I had a amazing experience with Kanupriya. She is very professional and helpful. She gave good deal .I really thankful to her also i highly recommended to my friends

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had excellent experience with Sahil…

I had excellent experience with Sahil and kanupriya they are very professional and reply promptly . They helped in getting good deal . I am really thankful to them and would highly recommend everyone to go through them for booking flights

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

fantastic experience working…

I had a fantastic experience working with Kamal from Tripbeam. He was very professional and incredibly helpful throughout the entire process. I appreciated that he was not pushy at all, which made the experience stress-free. All of our conversations were handled efficiently via email, and I'm very happy with the customer service I received. I highly recommend him & company

28 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not trust them!

I booked with Kamal. Super helpful. Then I accidentally overpaid by over 700 dollars (I heard the wrong amount and sent it without checking because I was so excited about going to India). Kamal assured me it was no problem and the overpayment would be returned. Then I changed my ticket, and paid them an additional 700+ dollars, because they told me I could not use the overpayment. Again, they were so helpful that I trusted they would keep their word. I keep contacting Tripbeam about my overpayment being returned, and am constantly told not to worry, and it will happen in 24h/on Monday. I call back and oh Kamal is off today and the supervisor is not here. It's one thing to charge ridiculous change fees that aren't even charged by the airlines. It's another thing to steal and lie. Also I think their positive reviews are fake.

Update: they finally send back my overpayment -- 100 dollars short. I contacted Kamal that I was not returned the full amount, and was told, no problem! We will send you a coupon for 100 dollars! Excuse me. I don't need a coupon. This isn't like I bought something from you and then changed my mind, so you lost a sale. This is money that is not yours. I really think they do this on purpose and it is a terrible business practice. I am already not taking this flight because I spent so much on a one way ticket that I don't want to buy a return ticket. Credit from Air Canada for the original fare but the $700+ dollars for changing my ticket is just going in the trash. So no, I don't want a coupon. This isn't your money, and I don't want to spend it with your company.

24 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst Experience Ever – Unreliable and Uncaring Customer Support

I booked my ticket with TripBeam.com on 7th July 2025 for a flight scheduled on 11th August 2025, from Delhi to Toronto via Paris. Being a first-time user, I trusted them based on all the glowing reviews online. But now I seriously doubt the authenticity of those reviews, because my experience has been nothing short of a nightmare.

After booking, I received a sudden cancellation notice directly from the airline—with no explanation or follow-up from TripBeam. As a customer, I expected them to proactively reach out and help arrange a suitable alternative. Instead, I heard absolutely nothing. No calls, no emails, no concern.

I had to take the initiative myself, contacting their live chat. I connected with an agent named Rohan, who told me to wait 2 hours for an update. I waited 6 hours, only to be offered a ridiculously long and inconvenient alternative flight. I rejected it and asked for something reasonable.

Since then, it’s been a constant loop of delays, deflection, and silence. For the past three days, I’ve been chasing them, getting passed from one agent to another. Each time, I was told to “wait 24 hours for an update.” Then another agent, Shalu, had the audacity to ask me for extra payment to rebook the flight—even though the cancellation was entirely out of my control.

This is completely unethical and unacceptable. I already paid a full amount in good faith. I didn’t request any upgrades or changes. If the airline cancels the flight, then TripBeam or the airline should take responsibility—not punish the customer with additional charges.

Their so-called “support” team is unresponsive, disorganized, and clearly not trained to handle real problems. I’ve wasted days in uncertainty, stress, and helplessness—all because I made the mistake of trusting TripBeam.

I am still doubtful whether they will be able to provide me with another option for my cancelled flight on 11th August 2025, or if I’ll be forced to turn to another agency that actually offers responsible service.

Never again. I strongly warn others—think twice before using TripBeam.com. If something goes wrong, you’re on your own.

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I had this opportunity to work with…

I had this opportunity to work with Kamal Choudary, who is very helpful and showed a lot of patience in listening and helping to book flights for my Parents from Hyderabad to Toronto.

He is dedicated to his work, showed good professionalism while helping me.

I thank him for his support and guidance.

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Best service with the good price

Booked flight with tripbeam was turning out best decision to book flights, airline was changing times and dates but the agents of tripbeam was so kind to me that they are constantly touch with me and guiding me especially SHALU and KAMAL was so helpful for me to get me best tickets and fare

21 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Improvement needed for long time customers

We booked and most of the time book through trip beam. Didn’t have any issues. Shalu is the best and helpful. There were occasions when they tried to change the price after agreement and we have to explain the fact and they reverted to agreed price. They should improve on this commitment to long time customers. The main thing they make money is when there is a change and it happened to my daughter as they ripped her off as she has to stay in India for me( her father) when I got admitted to hospital.

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I booked my tickets through trip beam…

I booked my tickets through trip beam and i was told that i will get $20 back in my account with 3 to 4 weeks. I waited till 3 months and there was no deposits in my account. When I called back for $20, their customer service rep denied about it. Now I am not going to rebook the tickets from them and even no more referrals as i have already referred so many customers.

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Tushar is amazing!

I had an amazing and wonderful experience working with Tushar for my travel planning. He was incredibly patient and understanding as we took our time deciding on dates. His professionalism, attention to detail, and dedication made the entire process seamless and stress-free. I truly appreciate his support and would highly recommend his services to anyone looking for a hassle-free travel experience.

3 février 2025
Avis spontané
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Réponse de Tripbeam

Dear Customer,

Thank you for the kind words. We're delighted to hear that you had such a great experience interacting with our team. We completely understand how rewarding it can feel when you get what you are looking for, and we're glad to hear that our team was able to accomplish that for you. We will definitely relay that message to the rest of our team.

Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you taking the time to send us this helpful response.

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