TripOppo Avis 

236
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The tour was excellent, very fast paced but a requirement for us to see so much in a short window of time. Our guides went above and beyond to make us comfortable and accommodating to all on our j... Voir plus

Noté 4 sur 5 étoiles

Our 13 day trip to China and Hong Kong was fantastic. The hotels, dining and tour sites were exceptional. Our only issue was the 3 days in Hong Kong. Tripoppo didn’t really organize anything other t... Voir plus

Noté 4 sur 5 étoiles

Overall, Croatia trip was well organized and ran smoothly despite the crowds. The local guides on the walking tours were always on time and informative except for the local guide in Plitvice Park. Ho... Voir plus

Noté 5 sur 5 étoiles

The itinerary was great as were the different tour guides. We had very positive experiences and saw a lot. There were many highlights. So glad we did the trip. The preparation video from Tripoppo was... Voir plus

À propos de l'entreprise

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Écrit par l'entreprise

Life is all about great adventures (Trip) and good friends (Oppo). Like a friendly dolphin, TripOppo is the most intimate friend of our clients. Our team is composed of a number of senior travel professionals, from product planning to operations. They are all hands-on and committed to being the best in the business. TripOppo fully focuses on what we do best: group travel, and is committed to creating more valuable trips at affordable prices, with the most unique itineraries and the best arrangements for our travel enthusiasts. Let's Travel!


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4,5

Excellent

TrustScore 4.5 sur 5

236 avis

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4,5

Tous les avis

(236)

30 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Korea and Japan trip

Wonderful experience in Korea. The sights, food, and accommodation were fantastic. Long bus rides but worth it. Popsy, our travel director was helpful and tried her best to accommodate everyone despite attending to the needs of 2 different groups. Kim, Sonny, and the bus drivers were kind and helpful. Kim, did her best to provide information and Sunny was funny with his stories.
The sights and places we’ve visited in Japan was amazing. The only downside was my disappointment with the kaiseki dinner and the accommodation in Tokyo therefore the 4 stars.

10 octobre 2023
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Réponse de TripOppo

Dear Noreen, thank you for sharing your wonderful experience from your South Korea and Japan tour. We are sorry to hear that the hotels and food were not meeting expection, and we are working to address and resolve the issues.

Noté 5 sur 5 étoiles

Amazing Trip - 12 Days in Turkey

Amazing Trip - Great experience!
Well organized and worry free for us. Small group so we were able to connect well and share our positive experiences with each other many of whom came from different provinces.
Our guide, Mr Husnu Celebi was a great asset. His knowledge of the various sites and local history and customs was invaluable and he willingly shared this information with us. He was always very accommodating and tried to fulfill all requests.
Over all a very positive experience. I am looking forward to my next trip with Trip Oppo.

7 octobre 2023
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Réponse de TripOppo

Dear Margaret, thank you for sharing your exprience on your Turkey trip. It's glad to know our guides are knowledgable and helpful during your trip. We look forward seeing you on another trip soon!

Noté 3 sur 5 étoiles

Good value for the price

Good value for the price. Tripoppo delivered for the most part. We saw a lot of S. Korea and Japan. Popsy was our Tripoppo representative who travelled with us the whole time, we which we didn’t expect. She was very helpful and informative. Someone in our group left their laptop behind in a hotel, and she made sure it was delivered to our next hotel. She also helped us with our check-in issues. For each of South Korea and Japan we had a separate tour guide for each group A and B. The tour guides we had were very friendly and accommodating. However, we didn’t feel we received a lot of local information unless we asked.
We did the optional DMZ tour which we found interesting. There was a military tour guide, which we hoped would give us some additional information. However, she only spoke Korean and we didn’t understand any of it?
The hotels were not four or five star, and the food was just OK. There was tooooo much time on the bus because the hotels were out of the main area so we spent a lot of time travelling to, and from city centers.
Again hotels in Japan were not 4 stars. Some were quite old and dated. The optional Kansai dinner was definitely a huge disappointment. However, I understand, they are working to resolve this.
The bulletin train experience was all of 15 minutes, we could have taken it directly from Kyoto to Tokyo. Instead, we were on a bus for multiple hours and 2 truckstops.
We broke away from the group a few times just to explore on our own. Too many temples and shrines on the itinerary.
You do get a good overview of both countries on this tour, however, be prepared to get on and off the bus multiple times a day. There is a lot of walking and steps , so when you get off the bus you do get your activity in. 😄

10 octobre 2023
Avis spontané
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Réponse de TripOppo

Dear Helen,
Thank you for sharing the feedback on your trip to South Korea and Japan. We are sorry to hear that the hotels and food were not meeting expection, and one of our agent is working to address and resolve the issues.

Noté 5 sur 5 étoiles

Wonderful trip to Egypt & Jordan with Nile Cruise

It was a well-crafted itinerary of this 15 Day Egypt & Jordan with Nile Cruise we took in September 2023, well organized by TripOppo. Both of our tour guides, Ali in Egypt and Omar in Jordan are knowledgeable, caring and responsible. We learnt a lot from the historical sites visits. Amir Khan (Muhammad) who picked us up at Cairo airport when we first arrived and greeted us in transition from Cairo to Amman; Jordan had the same in and out greeting arrangements at the airport. All the accommodations were good. We had an enjoyable, carefree trip with a group of friendly people on our trip.

28 septembre 2023
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Réponse de TripOppo

Dear Tip Tip, thank you for sharing your feedback! We are glad you had such a fantastic experience on your Egypt &Jordan trip. It's wonderful to know the guides are knowledgable and responsible during the entire trip.

Noté 3 sur 5 étoiles

15 days Japan & South Korea

My family and I went on the 15 day tour through Korea and Japan. Overall, the experience was good getting to see various places that have been on my bucket list for a long while. With Covid, certainly delayed everyone's plans. First few days, we start our trip off at Seoul and making our way south to Busan, then take the next few days back to Seoul. The next week, we fly over to Osaka and make our way east towards Tokyo. Local tour guides from each country did a great job at providing details of each location we visited. Tour leader for us was ok, not very organized and barely interacted with the group. Suggestion for the next trip, during initial arrival in Seoul, guests arrived at different times, tour leader should have been there to greet each guest and go over details of when and where to meet. Same with the check out of each hotel, should have collected everyones room key to turn in all at once.

My biggest complaints for this trip are based on two huge factors, accommodations and time spent for each location. This tour advertises 4 star hotels which is definitely not the case, they start you off with a really nice hotel, but as you go they get worse. One hotel in particular for Korea was the Daegu province (hotel inter-burgo) says it's a 5 star hotel, but from what I recall versus the images on google are no where near the same. As we made our way through Japan, we had similar experiences. Grand Hotel Hamamatsu was by far the worst hotel of them all. Every thing there was old and outdated, we entered extremely hot rooms with no AC, old decor, actual physical keys for rooms access, just laying in the bed made me itchy.

Now for the time spent at each location, there were definitely a ton of old temples and shrines nearly every single day. Literally, you see one then you've seen them all. We spent so much time at temples and barely get any time to eat or shop. The only day we got to that was day 6 of Korea, we get dropped off at Myeongdong market for 3 hours to walk around and shop. Didn't really get to try any of the street food because they had planned an all you can eat pork kbbq for lunch. Then in Japan, one iconic place in Osaka is the Dotonburi where we were only given an hour to eat then we had to get back to the bus. Couldn't even take two steps and you've wasted 10 minutes because it was so busy there.

Planning could have been way better for the Japan leg of the tour, location of the hotel in Osaka was an hour ride from the main city center of Osaka by train. Rather than stay 3 nights in Osaka, one of those nights should have been in Kyoto. Especially on the day of the optional tour to Ayashiyama Bamboo Grove and the Fushimi Inari-Taisha Torii Gates. Such of waste of time to drive from Osaka to Kyoto for about 2 hours to get there only to be greeted with huge crowds. Same experience with the Shinkansen, we had to drive an hour into the city just to sit on the Shinkansen for 10-15 minutes, big whoopie!

Last remarks is for the optional Kaiseki dinner which is not cheap whatsoever, at $90 usd per person. You barely get any food and everything was cold. We would all meet up at the 52nd floor of the building where the food was all layed out ready for us. None of the waiters came to explain anything of the meal, was mainly just here's your food, have at it. Definitely skip this meal and take that hour train ride to the center of Osaka and you'll have more food with money to spare.

10 octobre 2023
Avis spontané
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Réponse de TripOppo

Hello Hung

Thank you for bringing these concerns to our attention. We have successfully located your file, and one of our agents will reach out to address and resolve the issues you've raised.

thanks,
TripOppo

Noté 5 sur 5 étoiles

Our Tour of Turkey was great

Our Tour of Turkey was great! Unlike other tours (competitors) I've been on, we never felt rushed and didn't have to wake up super early. Our days usually started at 9 AM. Often times, our group members came back before the set time which made things run smoothly and we were never behind schedule. Our local tour guide, Husnu Celebi, was very knowledgeable and helpful. He would recommend where to eat/buy certain foods that we wanted to try so that we got the best. He even offered to help us mail our postcards as we didn't pass by any post offices and frankly, most people do not send snail mail anymore. I would recommend this tour to friends and family.

23 septembre 2023
Avis spontané
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Réponse de TripOppo

Dear Tiffany, thank you for your review and sharing your exprience on your Turkey trip. It's always pleasure to know our guides are making a positive impact on your experiences. Look forward seeing you on another trip soon!

Noté 1 sur 5 étoiles

Dear Tripoppo

Dear Tripoppo,
I am writing to you to give feedback about an optional dinner that we had on Day 9 in Korea/Japan Trip
(Kaiseiki Dinner in Osaka )
This dinner was not up to the expectation at many levels
The service was great and the restaurant was good ,but the food Quality and quantity are not what we expect at all
This is not my own view and evaluation but the rest of the group that attended that dinner (13 individuals )had the same opinion (giving the dinner very low rating and extremely low value for the cost) for that meal
Your attendance and investigation of this matter are definitely will boost the trust that we always put in your trusted and respectable company

25 octobre 2023
Avis spontané
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Réponse de TripOppo

Hello Mark,

Thank you for your contact.

We can see that you have already been in touch with our team regarding this issue. We are confident the issue will be resolved in no time.

Take care & we remain at your entire disposal.
TripOppo

Noté 5 sur 5 étoiles

Egypt #1!!!

Overall a very well constructed and extravagant trip. Tripoppo made an excellent for us at a very reasonable price. We felt safe and were humbled by how friendly the people of egypt were. Emad Enan was the absolute best tour guide I've ever had the pleasure of meeting. Made our expirence memorable for the years to come for us.

12 octobre 2023
Avis spontané
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Réponse de TripOppo

Dear Ivan, thank you for your kind words! We're thrilled to hear you had an outstanding experience with Tripoppo and that our guide left such a lasting impression. It's wonderful that the beauty and warmth of Egypt resonated with you. We hope to have you on more memorable adventures in the future!

Noté 3 sur 5 étoiles

9 day tour of Japan

We just returned from the 9 day tour of Japan. Overall the trip was successful but a few problems occurred. The hotels were in the middle of nowhere and made dinner choices fairly limited. The optional Kaiseki dinner was a very expensive joke. How Trip Oppo can charge $90 US for what was offered to us, I have no idea. The food had been left in a Bento box on the tables before the group arrived. Tempura was almost stone cold, fried items were also stone cold and the service offering drinks non existent. We would get better food at our local Japanese Thai restaurant for about $20! A complaint has been lodged and we would like a refund. The eel dinner is described as being worth $100 US although offered ‘free’. Two tiny pieces of eel with a little sauce on white rice had been left on the table before we arrived. It was barely warm. Some Miso soup which was also luke warm was included. Such a meal would have cost around $10 US at that restaurant- we could see the prices! It was hardly enough to eat!
The hotels are most certainly not 4 star. The breakfasts were not good. Cold food which should have been hot and long lines to get into breakfast at the hotel in Osaka. The hotel in Tokyo was dirty.
The good parts of the trip were the informative guide and his kind helpful demeanour. Finally Popsey the Tour Guide from Trip Oppo took the group of 15 Vietnamese in hand and chided some of them for the group’s poor time keeping. Their time was not more valuable than the 8 other people on the
Bus.
We enjoyed many wonderful sights and sites but it would have been nice to visit a local market to see the local life and which had been offered in an earlier itinerary.
For the money this is a good trip but one needs to temper expectations. Also be aware that it is very crowded at all of the included venues.

16 octobre 2023
Avis spontané
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Réponse de TripOppo

Hello Loretta,

We can hardly find your name/booking on our recent Japan tour groups. Would you please send us an email with your invoice number? We will assign an agent to help you with your issues.

thanks,
TripOppo

Noté 5 sur 5 étoiles

Our trip to Egypt was amazing!

Our trip to Egypt was amazing!! The best part about it was our guide Emad Enan! He was knowledgeable, funny, and just a great guy to be around. He took us to all the best places and really took care of us from start to finish. I really liked all the tours we did to the different temples and tombs. All the people we encountered were so friendly. I really liked cruising down the Nile for a couple of days of our trip. The boat was brand new and the staff was amazing. It was truly a trip of a lifetime!

12 octobre 2023
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Réponse de TripOppo

Dear Jade, thank you for sharing your wonderful experience in Egypt! We're thrilled to hear that our guide enhanced your trip with his knowledge and humor. It's fantastic that the Nile cruise and temple tours stood out for you. We're always elated when our travelers consider their journey with us a "trip of a lifetime".Hope to see you on another adventure soon!

Noté 5 sur 5 étoiles

Miracles of Turkey tour

Miracles of Turkey tour was amazing. We learned so much and our guide was so kind, patient and knowledgable. The hot air balloon ride was the highlight of the trip for many.

9 octobre 2023
Avis spontané
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Réponse de TripOppo

Dear Layla, thank you for sharing your experience on the Miracles of Turkey tour. We're delighted to hear you had an amazing time and that the hot air balloon ride was a standout moment. It's always heartening to know our guides are making a positive impact on travelers' experiences. We hope to have the pleasure of hosting you again on another one of our tours.

Noté 4 sur 5 étoiles

Egypt and Jordan

A wonderful two week adventure!!!

The accommodation was consistently of a high standard, although TripOppo could provide greater clarity around their choices (e.g. the first hotel - resort style - had facilities we had limited time to enjoy and was not ideally located; we were told by TripOppo that we would get an Nile cruise boat upgrade that did not occur; and the first hotel in Jordan was in Amman (wrong direction for us) which added to an already long trip to Wadi Rum. In addition, I thought for little cost, the tour company could have covered the cost of water and coffee / tea at the meals. The actual meals were buffet style which meant lots of food but which limited the chances to try "local" food. The desserts were great!

The sites we visited were, as expected, great, although sometimes we were a bit pushed for time. The trip to Wadi Rum, although great, was a stretch and perhaps logistically could be done differently (e.g. see above re the Amman hotel). Although we took most of the optional tours, there did not seem to be adequate planning for those that did not (e.g. Sakkara - how would you get back to the hotel if you didn't go?; and the tour guidance says Wadi Rum is on the way to Petra which is not really true (and if I had not taken the optional Wadi Rum tour I would have been disappointed to have been on such a long bus journey and forced to wait with little to do whilst the others did their tour).

Our tour guide in Egypt (Emad Enan) was fantastic! He was exteremly knowledgable and engaging. He was assisted by a great team - bus driver and airport assistance. Emad made us feel valued. I highly recommend him and without him I know my experience would have been so much less positive!

Our tour guide in Jordan was a disappointment. Although he was clearly knowledgeable, he did not live up to the standards set by our Egyptian guide. He could have easily spent more time with us at the sites showing us around and talking us through the highlights. I felt he was doing the minimum.

Travel on the bus in both Egypt and Jordan was of a high standard. However, plane travel from Cairo to Luxor and then to Jordan was poorly planned with not all people on the same plane, which lead to stress and delay.

Overall, I recommend the tour, however I think there is work to be done by TripOppo in their pre communication to travellers; service standards with organisations they use (including but not mentioned above how they ensure "tips" paid upfront make it to front-line
staff (such as hotel staff); and assessing how the tour could be made even better.

28 septembre 2023
Avis spontané
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Réponse de TripOppo

Dear Ian, Thank you for your detailed feedback regarding your recent tour with TripOppo. We truly appreciate the time you've taken to share both the positive aspects and areas of improvement.It's heartening to hear your commendations on the accommodations, the exemplary service from the local guide.However, we genuinely regret the logistical oversights and lack of clarity in certain areas.
TripOppo is committed to refining offerings based on client feedback, and your insights will be invaluable in this process. Thank you once again, and we aim to ensure an even more seamless experience for our future travelers.

Noté 4 sur 5 étoiles

Our vacation was fantastic

Our vacation was fantastic! All of the sites and the accommodations were incredibly good. Our tour guide in Egypt (Emad Enan) was excellent. He was very knowledgable, personable, friendly and helpful in everyway. He took time to answer questions and give additional information on many subjects and became our friend. I can't say enough about how good he was. Our tour guide in Jordan was a great disappointment. He gave us limited attention , limited information, answered few questions, did not attend all of the sites we visited and other he only went part way. This was very disappointing as we could see many other tour guides doing so much more and taking their group through everything. We actually tagged along with other tours to here the information about the sites from their guides.

27 septembre 2023
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Réponse de TripOppo

Dear Donald,
Thank you for taking the time to share your feedback on your recent vacation to Egypt and Jordan. We're elated to hear that your experience in Egypt. It is essential for us to provide consistent and top-quality services throughout our tours, and we sincerely apologize for falling short in Jordan.We truly appreciate your feedback as it helps us identify areas that require improvement.Once again, thank you for sharing your experiences and look forward to offering you another memorable journey with TripOppo in the future!

Noté 4 sur 5 étoiles

Our guide in Egypt was very…

Our guide in Egypt ( Emad Enan) was very knowledgeable, energetic and personable. He made sure the group was well taken care of. The accommodations were lovely, meals were all buffets which were ok. There was many very early mornings!Unfortunately our group was booked on 3 different flights from Cairo to Amman which was inconvenient as people were waiting at either end.
In Jordan our guide was polar opposite to the one in Egypt. He was more interested in his phone or talking to the bus driver than answering questions. He would give us some information and then drop us off ( while other guides went in with their tours) Our accommodations on the Dead Sea was spectacular. Overall the tours available were very good.

28 septembre 2023
Avis spontané
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Réponse de TripOppo

Dear Patti,
Thank you for sharing your feedback regarding your recent trip to Egypt and Jordan. We're thrilled to hear that our guide in Egypt provided an exceptional guiding experience,and it's also great to hear that you enjoyed the accommodations, particularly on the Dead Sea.
However, we sincerely apologize for all the inconvenience. We value your input and will address these concerns in our ongoing effort to enhance our tour offerings and services.
Thank you for choosing TripOppo, we hope to have the opportunity to serve you again in the future.

Noté 5 sur 5 étoiles

Turkish Delights

Turkish Delights
Guide very good, excellent English.
Tripoppo does not give information in a timely manner.

23 septembre 2023
Avis spontané
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Réponse de TripOppo

Thank you for your feedback regarding your Turkey trip. We're glad to hear that our guide met your expectations with their expertise and command of English.
We sincerely apologize for the delay in providing information. Your feedback is invaluable, and we'll be taking immediate steps to improve our communication process. Your satisfaction is our utmost priority, and we appreciate you bringing this to our attention.

Noté 4 sur 5 étoiles

The tour guide in Türkiye

The tour guide in Türkiye, Safak, was excellent. Great sense of humour, excellent knowledge and shared freely to make the experience a good one.
Need to keep in mind that there was significant walking distance required, but pace was good.

18 septembre 2023
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Réponse de TripOppo

Dear Lenore, thank you deeply for sharing your wonderful experience with us! We're absolutely thrilled to hear that your trip to Turkey surpassed expectations. Your appreciation motivates us to continually strive for excellence in all our tours. We're already looking forward to curating more memorable experiences for you in the future.

Noté 5 sur 5 étoiles

Tour to Turkey

Our trip to Turkey was excellent. The tour guide did a fantastic job with the group and explained things very clearly with extensive knowledge. He did a terrific job telling us lots of details on all places visited. As far as the tours and places, those were above our expectations so I want to thank Trip Oppo for the job of planning everything within the 12 days that we spent there. Again, thank you Cheleviv for the job you did with us and Thanks to Trip Oppo. Keep up the great job with all your schedule tours.

4 octobre 2023
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Réponse de TripOppo

Dear Angel,
Thank you for your feedback. It is glad to hear you enjoyed the trip in Turkey and the tour guide who is very knowledgable.
We're grateful you chose us for your trip and hope to see you again in the future.

Noté 5 sur 5 étoiles

Rhine River cruise was a great tour

Rhine River cruise was a great tour. We have used the Canadian TripOppo in the past and we have never been disappointed. This cruise was well organized and executed. Every port had a tour, even one that we thought was canceled due to our small number of 8 guests. Our cruise director, Jessica, was just so amazing. She made sure everything went according to plan for our group and all the rest of the guests as well. We also have to mention the crew of Cruise Crucevita went out of their way to accommodate their guest’s needs, sometimes even before you asked. Can’t say enough good things about this tour. We have also recommended it to our friends in the US. Currently, we have already booked another tour to Egypt and Jordan in November.

22 septembre 2023
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Réponse de TripOppo

Dear Bill, thank you so much for your kind words and positive review of the Rhine River cruise. We're overjoyed to hear that you had such a fantastic experience and that our dedication to our guests was evident throughout the journey. We're honored that you've recommended us to friends and have chosen TripOppo for your upcoming Egypt and Jordan adventure. We promise to deliver the same level of excellence you've come to expect from us. Safe travels, and see you in November!

Noté 4 sur 5 étoiles

S. Korea/Japan tour

Overall the S. Korea/Japan tour was enjoyable. The Grand Hotel in S.Korea was filthy, Kim the Korean tour guide was excellent, Sunny in Japan was ok. The tour leader Robert was always there for any questions but english language was not his forte. Quite a hectic schedule with the optional tours but well worth it. The Kaiseki dinner ($) was not as shown and quite disappointing. The hanbok dress-up (included ) was a lot of fun.

18 septembre 2023
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Réponse de TripOppo

Thank you for taking the time to share your feedback on the South Korea/Japan tour. We're delighted to hear that you found the experience overall enjoyable.We truly apologize for the inconvenience you experienced at the hotel in South Korea. We strive to provide the best accommodations for our guests, and we'll certainly look into and address it appropriately.We appreciate your feedback on the optional tours and are glad to hear that you found them worth it despite the hectic schedule. We understand the expectations set with our offerings, such as the Kaiseki dinner, and we apologize that it did not meet your standards. We will review this closely and ensure better consistency with our promotional materials.Your feedback is invaluable to us as it helps us refine our services and provide even better experiences in the future. We hope to have the pleasure of hosting you again on another one of our tours.

Noté 5 sur 5 étoiles

TripOppo comes through again

This is the third time we have travelled using Trip Oppo. We did the "Charm of the Rhine" tour and while the contingent of participants from Trip Oppo was small (8 people) we were treated very well. The cruise director on the Crucevita, Jessica, is amazing. She made sure we were all looked after and she went out of her way to see that everything was ok. She also spoke very highly of TripOppo which is always encouraging to get an endorsement from a third party. There is no question that if and when we deicide to travel again, we will look over TripOppo's offerings. Hopefully there will be something that will catch our attention.

22 septembre 2023
Avis spontané
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Réponse de TripOppo

Dear Jack, thank you for choosing TripOppo for the third time! We're thrilled to hear you had a pleasant experience on the "Charm of the Rhine" tour. It's wonderful to know that Jessica looked after your group so well. Your continued trust and positive feedback are invaluable to us. We eagerly look forward to offering you another memorable journey in the future.

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