Tropez Official Avis 

48
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great quality clothing, I always make sure my wardrobe is filled with Tropez gear. They keep delivering with new designs. I keep coming back for more. Really quick delivery too! Thanks guys :)

Noté 1 sur 5 étoiles

I need to send something back but on my account where I looked at the order information, there’s a returns policy which is different to the main website’s returns policy. It says you have to email th... Voir plus

Noté 5 sur 5 étoiles

Couldn’t be happier with my order, packaging and shipping on point. I bought 3 sets for my boyfriend’s 21st birthday present and they all look exactly as website pics. Love this brand would recommend... Voir plus

Noté 5 sur 5 étoiles

Amazing customer service. I had order the wrong size Linen Trousers, so I then contacted and the Customer Service got back to me promptly, and resolved my issue by replacing as soon as I returned the... Voir plus

À propos de l'entreprise

  1. Styliste de mode

Écrit par l'entreprise

Premium Brand.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(48)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great quality clothing

Great quality clothing, I always make sure my wardrobe is filled with Tropez gear. They keep delivering with new designs. I keep coming back for more. Really quick delivery too! Thanks guys :)

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Best Hoodie I've ever bought

Bought a Tropez hoodie a couple of weeks ago and couldn't be happier. The quality is honestly better than a lot of bigger brands I've bought from before. The fit is spot on, the material feels premium, and its really comfortable to wear all day.

Delivery was quick, packaging was great, and you can tell a lot of attention has gone into the product. I've already had a few compliments on it and will definitely be ordering again. Highly recommend Tropze if you're looking for quality clothing that looks and feels premium.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Best customer experience

Bough the active set from Tropez and couldn't be happier. The quality is genuinely amazing - soft fabric, lovely fit, properly made and feels really premium. Shipping was so fast too, arrived much sooner than I expected and the packaging felt thoughtful. I love what they're doing as a brand. Will deffo be ordering more!

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Been following Tropez for years on…

Been following Tropez for years on Instagram and their sets are next level. I’ve ordered a few times and couldn’t be happier. Accurate sizing and the quality is top notch. Will definitely be purchasing again in the future!

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality

Quality clothes, easy process, many compliments when out, all round faultless experience. Will definitely be ordering again

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service!

Amazing customer service. I had order the wrong size Linen Trousers, so I then contacted and the Customer Service got back to me promptly, and resolved my issue by replacing as soon as I returned them.
Legends!

4 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM TROPEZ

I need to send something back but on my account where I looked at the order information, there’s a returns policy which is different to the main website’s returns policy. It says you have to email them first for sending an item back for a refund so they can send you a returns label and that if they receive something back and you haven’t emailed them first, it will be rejected.
So i’ve emailed twice now to request a refund and they haven’t replied. Not expecting them to now if i’m honest after just reading other trustpilot reviews. I wish I’d read the reviews first. Let this be a warning to you all NOT to buy from Tropez

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Received my delivery yesterday and…

Received my delivery yesterday and super happy with the goodies. Ordered a couple of tracksuits, t-shirts and windbreakers. Exceptional quality and detail. Wore the tracksuit out and had people complimenting it. I wish that I ordered a cap as well but will do that on my next order for sure. Can't remember where I found it but I'm really happy I came across this brand. Would highly recommend giving it a try if you are into style and quality! Thanks Tropez Official!

4 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately Iv had a problem with an…

Unfortunately Iv had a problem with an item being faulty the timeless bottoms..i have sent emails regarding this and attached photos but no reply. I get promotion emails on a weekly basis but no reply to my problem - hence why I’m now here hoping customer service will reply!

Also the telephone number listed doesn’t work?

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer support

The customer support for this website is amazing dealt with my order which had been addressed wrongly no stress with changing the address and quick replies to email, product is also top quality highly recommend.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Timeless grey tracksuit best tracksuit around.

Ordered the grey timeless tracksuit and what can I say it’s the best and most comfortable tracksuit. Been looking so long for a tracksuit that feels nice and fits right and this is the one. Great value for money. If your thinking about getting one I strongly advise to. Only thing I advise is sizing down in the joggers as they do come quite large apart from that 5 stars from me.

7 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

The next day delivery does NOT work and…

The next day delivery does NOT work and has came within 2 days BOTH times I’ve tried it. £5.99 and ‘guaranteed’. Do not trust this

24 juin 2025
Avis spontané
Logo de Tropez Official

Réponse de Tropez Official

Hi there,

we are extremely saddened by this incident as we strive to make our customers extremely happy with their experience shopping with us.

We had just onboarding a new warehousing team at this point so we was experiencing some backlog between them and also Royal Mail.

We refunded you for shipping costs as a gesture of goodwill and we have faith this will not reoccur the next time you shop with us.

Noté 1 sur 5 étoiles

Shocking customer service….avoid

We ordered the wrong size and sent back T-shirt wanting to get a refund and choose a different size. Customer service is non existent. I have sent emails with no reply. We now have no T-shirt, no refund and are being ghosted by the company.

22 mai 2025
Avis spontané
Logo de Tropez Official

Réponse de Tropez Official

Hi Kerry I hope you're well. The emails you was sending to us was coming through to different mailing address each time without CC'ing the prior emails in.

Once we had established the order number and situation, we was quick to refund you for your order which got processed with a sincere apology from us.

We wish you all the best,
Tropez

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