When the trophies arrived we were really impressed with the quality and finish of them. They took longer than expected to come but when we made enquiries the company were so helpful and immediately co... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent product and excellent service. Everyone I dealt with at trophy monster were lovely - so nice to be able to speak to people - they went above and beyond to make sure i got the cup I ordered... Voir plus
Trophy Monster came through in 5-star style! I asked what I thought was the impossible - a ridiculously tight turnaround time - and somehow, they were able to create superb quality engraved awards, in... Voir plus
The trophy was impressive! Larger and more robust than expected. The sticker on the top, probably the most inexpensive part, isn’t too great as the surface underneath it mustn’t be smooth so it looks... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de trophées
- aussi dans
- Événement de tir à l'arc
- Magasin d'articles de football
- Magasin d'articles de rugby
- Magasin de fléchettes
À propos de Trophy Monster
Écrit par l'entreprise
Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.
At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.
We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.
Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.
We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.
Coordonnées de contact
Unit 20, Hertfordshire Business Centre, Alexander Road , AL2 1JG, St Albans, Royaume-Uni
- 01727 614777
- sales@trophymonster.com
- trophymonster.com
4,7
Excellent
541 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perfect thank you
27 juin 2026
Réponse de Trophy Monster
Thank you so much for your wonderful review! We’re delighted that you were happy with your order and the service you received. Your support really does mean a lot to the whole Trophy Monster team.
Réponse de Trophy Monster
Thank you for the amazing feedback! We’re so pleased you had a great experience with Trophy Monster and were happy with your order. We really appreciate your support and hope to help you again soon.
Réponse de Trophy Monster
Thank you for the brilliant feedback! It was a pleasure helping with your order, and we’re so pleased you were happy with the finished product. We hope to work with you again in the future.
Service was excellent
Service was excellent. I ordered few weeks ago before our event and they sent the order as fast as they could. The team responded to emails very quickly and understood our situation. Products were great too. High quality.
25 juin 2026
Réponse de Trophy Monster
Thank you for such a lovely review! We’re really pleased everything went smoothly and that you were happy with your trophies. We truly appreciate you taking the time to share your experience.
Absolutely spot on!
Great communications, excellent quality trophies and medals. Cant fault them
17 juin 2026
Réponse de Trophy Monster
Thank you so much for your wonderful review! We’re delighted that you were happy with your order and the service you received. Your support really does mean a lot to the whole Trophy Monster team.
Unique and artful trophy
After looking for a unique and creative trophy for my graduating student, I came across Trophy Monster. Their designs, materials, colors were so inspiring. The trophy I picked was artful and a contemporary design that matched the student’s personality. I had landed in the right place. Thank you Trophy Monster, I’ll come back for more in the future.
22 avril 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re delighted to hear that you found a unique trophy that matched your student’s personality so well. We really appreciate your kind words and look forward to helping you again in the future.
Réponse de Trophy Monster
Thank you for your lovely review! We look forward to helping again in the future.
Réponse de Trophy Monster
Thank you so much for your review!
We’re really pleased to hear you’re happy with the product and that it looks and feels great.
Superb customer service
Superb customer service, superb trophy centres as always. Thank you
15 juin 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear you’re happy with the service and trophy centres as always. We really appreciate your continued support.
Very pleased with the quality of our …
Very pleased with the quality of our trophy customer service was excellent
Thank you 5 * service all round
12 juin 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear you were happy with the trophy quality and our customer service. We really appreciate the 5-star feedback.
Run Breckland Bespoke Medals
Run Breckland is a small charity events company putting on affordable runs from 2K to full marathons. For our smaller events, to keep prices down we use Trophy Monster for bespoke acrylic medals. Our runners love these as they are always good quality with sharp colours. Their design team are always happy to work with us to accommodate any changes required. A great company and continue to use them for our medals.
22 juin 2026
Avis spontané
Réponse de Trophy Monster
Thank you so much for your fantastic review!
We’re really pleased to hear that your runners love the bespoke acrylic medals and that you’ve been happy with the quality, colours and support from our design team.
It’s always a pleasure working with you, and we really appreciate your continued support.
Dealt with Hannah via email as I…
Dealt with Hannah via email as I couldn't set out the trophy plaques how I wanted to online. She arranged and sent invoice over, just received the product today and they are amazing! Will definitely order again.
1 juillet 2026
Avis spontané
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased Hannah was able to help get the plaques set out exactly how you wanted, and it’s great to hear you’re so happy with the finished product.
We really appreciate your support and look forward to helping you again.
Easy to buy
Easy to buy, great prices, unique and free engraving! Will definitely use them again!
8 juin 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear you found the ordering process easy and were happy with the prices and engraving.
We really appreciate your support and look forward to helping you again in the future.
They've been so helpful over the phone…
They've been so helpful over the phone and through emails and our trophies came out amazing!
12 juin 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that our team were helpful over the phone and by email, and that you were so happy with how the trophies turned out.
We really appreciate your support.
Great trophy with good communication…
Great trophy with good communication through & on time delivery , highly recommend
4 juin 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear you were happy with the trophy, communication and on-time delivery. We really appreciate your recommendation.
Great quality trophies!
Great communication and clear proofs which allowed me to be sure that my order would be correct. Timely delivery. Responsive to queries. Great quality trophies!
5 juin 2026
Avis spontané
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased to hear that the proofs gave you confidence in your order and that you were happy with the communication, delivery and quality of the trophies.
We really appreciate your support.
Poor communication poor quality poor…
Poor communication poor quality poor delivery will NEVER buy from you again
5 juin 2026
Réponse de Trophy Monster
Thank you for your feedback. We are sorry to hear that you were disappointed with your order.
Our advertised lead time is 7–10 working days for production, plus the delivery service selected at checkout. This is stated on our website and order confirmation, as our items are manufactured to order.
Your order was dispatched within the advertised production lead time and sent using the delivery service selected at checkout. We also offered the option to upgrade the delivery service, but unfortunately did not receive a response.
We are sorry that you were unhappy with the acrylic medals ordered. These were supplied as described, but we are always disappointed when a customer is not happy with their order.
We would always encourage customers to contact us directly if they have any concerns, so we have the opportunity to look into the issue and try to resolve it.
Would have preferred engraving
Would have preferred engraving. Asked to validate trophy signage before processing.
11 juin 2026
Réponse de Trophy Monster
Thank you for your feedback.
We’re sorry to hear that you would have preferred engraving. Some of our trophies are supplied with printed/personalised signage rather than engraved plates, depending on the product selected.
My custom trophies came fast and…
My custom trophies came fast and perfect! I will be using them again in the future. Everything was done professionally and got back to me in matter of hours. VERY GRATEFUL!
4 juin 2026
Réponse de Trophy Monster
Thank you so much for your wonderful review!
We’re really pleased to hear that your custom trophies arrived quickly and exactly as you wanted. It’s great to know you were happy with the professional service and quick communication.
We really appreciate your kind words and look forward to helping you again in the future.
Received trophies on time even when…
Received trophies on time even when ordered within a few days of my event. Great service.
31 mai 2026
Réponse de Trophy Monster
Thank you so much for your lovely review!
We’re really pleased we were able to get the trophies to you on time, especially with the event coming up quickly. It’s great to hear you were happy with the service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.