Troubador Publishing Avis 

Writing Fragments of Silk, my first work of fiction, was a daunting and lonely business. Having an excellent publisher who took care to support me was a dream I didn't expect to come true, but it did. I thought long about looking for an agent. I have been down that way before, but what attracted me to Troubador was their clarity in pricing each step of the process and the support they offered. The book looked wonderful when printed in its beautifully designed cover, and everything was done with great attention to detail and quality.

Troubador are a pleasure to work with. After many years of writing non-fiction for various publishers I was delighted to find such a supportive publisher for my first novel.
The whole process was straightforward, easy to understand, and highly professional. I have just recommended them to a friend, and that is a sign of how good they are.

This is my answer after the replay from Troubadoor Publishing:
"One more reason not to buy from Troubador.
It remains to be clarified why only your shipment required customs duties, differently from the other publisher and the 61 books purchased from the UK in the last two years.
Italy is a Country devoted to Culture, and custom fees are excluded for the books provided that it is clearly indicated by the publisher (the technical term is "Pieghi di libri").
But this is because you did not indicate that it was a book, only "sales of goods" and the title (the other publisher indicated "Book" instead of the title).
Maybe you are optimist? Our custom officers are not so trained to understand that a half title named linguistic modell (please, verify the Custom Declaration) without brackets is a title of a book, and the good was considered an instrument for modeling...
The mistake was yours, and deserves at least a refund of the customs duties; but, evidently, the UK is no more the Country of Gentlemen, nor the one of marketing competencies.
That's all,"
===
Shame! A book purchased for 16 pounds was shipped for 22 pounds plus, arrived weeks later, and the total of 38 pounds was increased by a €7 customs fee (unforeseen and unannounced by the publisher).
While another book, identical in weight, number of pages, and courier, purchased the same day from a different publisher in the UK, was shipped for half the price and had no customs fees.
As the purchasing manager for my course at Sapienza University of Rome, I will cancel all requests for orders to Troubador Publishing.

Prof. dr. Maurizio Quagliuolo

A very personalised and bespoke experience when publishing my first book. I was involved throughout the process and felt part of a large family of friends. Troubador's professionalism with all aspects of my journey was well rewarded when my book "All About Boughton" was published very recently.
Judy Shephard

This is my first entry into the world of self-publishing. The fact that Troubador wanted to read the manuscript before agreeing to publish this with me was reassuring to me. From that point on everybody that I worked with was helpful, polite and friendly. Everyone was knowledgeable in their own field, but also knew when to ask one of their colleagues if they were unsure. They all offered sound advice and were willing to listen and help me understand the process. I am very pleased with the professionalism of the whole team at Troubador, and with the finished book that we have produced together. I would wholeheartedly recommend them to anyone considering self-publishing.

From the moment I contacted Troubador (through a recommendation but unknown to me) I was given such wonderful service; thoughtful, kind and enthusiastic, that it made working with the company an absolute delight. I couldn't have believed how smooth and easy it was to go from "Here's my manuscript." to responding to a flurry of press interviews to launch the book. Yes, of course there were one or two hiccoughs to sort out; placement of sketches for instance but nothing that wasn't sorted out with total patience and consideration. Thanks to all, especially, Lauren, Lauren, Jonathan and Emily and the designer of the cover too. That was perfect from day one. Most impressive. I have been singing the praises of Troubador ever since and the company and its staff definitely deserve a full five stars.

They were very quick to respond. Always well briefed and polite. A good customer experience at every level.

Writing my two Napoleonic novels was easy. But I had no idea how to get them published. I met Troubador at the London Book Fair and was very impressed. It’s a sort of halfway house between selling to a Publisher & total Self publishing. From the very beginning the whole journey has been a delight. And the efficiency! Two books in paperback form in less than 9 months! Nothing seems to be too much trouble and even my silliest questions have been answered speedily. They have given me two of the special moments in my life, there is nothing like holding your own book in your hand, just as you imagine. And as for seeing it on a bookstore shelf and then watching a stranger paying to read it.. well!

I knew nothing about publishing and right from the beginning they were very helpful and answered many questions about the process and checked in with me frequently before each stage. Mine was a small project but quite an emotional project for me - publishing my late husbands poetry and they were always very kind, mindful and professional. I would highly recommend them.

This is my first book to be published. It is an exciting but sometimes stressful experience, which would have been much more difficult without Troubador's help. The communication and practical assistance have been excellent throughout, professional, friendly and encouraging.
The book, Straad, will be launched in a couple of weeks. If Troubador's marketing is to the same high standard, then I'm sure it will be a huge success.
Many thanks,
Ken Cairnduff

Troubador is packed with professional people who are friendly, keen and do everything in their power to make the process of self-publishing a streamlined one. It's been an absolute pleasure working with these guys.

I enjoyed working with Troubador to publish my novel. They have clear pricing and there was no pressure to buy additional services. Communication was good, with useful guides at each step of the process. Staff were friendly and professional and answered any questions promptly. My published paperback looks fantastic and I am really pleased with the quality.

I used Troubador to publish my previous novel. As before, everyone has been extremely helpful in the process of publishing my new novel. Queries are dealt with efficiently and in a friendly manner. The finished book is good quality and just as I hoped for.

Publishing my first book was undeniably challenging, but it evolved into a constructive and collaborative experience. I began with self-doubt and concerns about my expertise, compounded by several publisher rejections. Those moments, however, redirected me toward Troubador Publishers, and I’m grateful they did. The process that followed was calm, transparent, and unpressured—there was no “hard sell,” only clear guidance and thoughtful options.

The option to undertake three proof readings felt like a meaningful safeguard, yielding subtle but important refinements. The cover design was handled with professionalism, and my suggested amendments were incorporated smoothly. The internal quality control process identified those small, easily overlooked details and addressed them promptly.

Most importantly, I felt fully involved in every stage, from beginning to end. If publishing is a partnership, this has been a collaboration I’m genuinely grateful to have joined.

My experience of Troubador has been a very pleasant one. I found them to be very professional, helpful and friendly. They explain everything thoroughly, nothing is too much trouble and they cater for writers of every experience level. This was my first experience of publishing anything and am very inexperienced at that didnt matter, they never spoke down to me and were very patient with all my questions and indecision.

I turned to Troubador after moving from working with a different publisher. Troubador were instantly supportive and transparent about how my steps to publication would pan out. Throughout the process, Troubador have been upfront about costs and available at every step to guide me and answer questions. The production of my eBook and paperback has been excellent, particularly the cover design and formatting. The Troubador staff I have worked with have been polite, helpful, and friendly, and nothing has been too much trouble. I would highly recommend Troubador if you are considering the self-publishing process.

Exceptionally informative and tranparent website. Highly professional and efficient staff. The costs for services are very reasonable. A very pleasant experience.

I have had my book published through Troubador and everyone I have dealt with has been very efficient and effective as well as friendly, polite and courteous. Thanks to Troubador, my book is now available for sale at Waterstones, Amazon and many other retailers. Their communication has been brilliant throughout. Very informative and they answer questions within 24 hours every time. I completely endorse Troubador for anyone considering self-publishing a book. They go beyond customer satisfaction. Customer delight is a more appropriate term. I am very grateful for their support.

We’ve had a genuinely excellent experience with Troubador on our book Marketing Wins, which I co-authored with video media guru Aleksandra King. The book has now been printed, with a January release date, and the production journey to this point has been smooth, professional, and incredibly well handled.

Jessica Woodward, our Production Controller, has been outstanding. She’s organised, responsive, clear, and genuinely supportive — the kind of person who makes a complex process feel calm and manageable. Her attention to detail and steady guidance have made a huge difference, and it’s been a real pleasure working with her.

On the digital side, Andrea Johnson has been excellent — pragmatic, knowledgeable, and generous with her advice. We’re still in the early stages of the next phase with Andrea, and I’m really looking forward to progressing the ebook and audiobook (which Aleksandra is recording in a local studio over the next few weeks).

Jonathan has also been great on the trade marketing side. Again, there’s more to do as we move towards release — trade and consumer marketing will really ramp up in the coming weeks — but so far his support has been thoughtful, clear, and reassuring.

Overall, Troubador have felt like a team who know publishing inside out, and who also care about the author experience. We’re excited for the next steps and would absolutely recommend them based on everything we’ve seen so far.

After research and recommendation, I chose to self-publish my first novel with Troubador - and what a truly excellent decision that has been. All of the team are expert, knowledgeable, professional, quick to respond to any questions, very friendly - and very patient with a 'newbie' author bombarding them with questions, making the whole process as smooth as possible. The finished book is very high quality and I have received many compliments on its production. I recommend them highly!