True Solicitors  Avis 

2 211
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

True solicitors are very professional. They take your case and they do everything very quickly and properly . They make it very easy by doing all the work and advising helping with everything durin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

True Solicitors have been absolutely brilliant for us during the process of buying our new home. Massive thanks to Gurpreet & Madison who made the buying process very smooth for us and was always ther... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anna handled my case excellently, updates at every stage always able to get hold of her. Made the whole experience feel better knowing it was in capable hands. Can only say thank you for everything.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Personal injury claim: Going through with a claim can be very overwhelming, Anna from True Solicitors eliminated any of that for me. By no fault of anyone’s, it was a long process. But regul... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet d'avocats

À propos de True Solicitors

Écrit par l'entreprise

We began life with just two partners and a secretary... 29 years on, and we’re now a 170+ strong team with offices in Newcastle and Birmingham. Our team is made up of professional, approachable and highly dependable experts, who have supported hundreds of thousands of clients.

With True Solicitors, you'll receive expert, confidential legal advice, and all our claims are handled on a 'no win, no fee' basis.

Services We Offer

Personal injury
Accidents at work
Road traffic accidents
Clinical negligence
Conveyancing
Housing disrepair

"When injured clients come to us, they often have doubts about the certainty of claiming. True Solicitors gives honest advice and sets achievable goals; we never mislead, never inflate the figures and never knowingly pursue a claim that isn’t justified – this is how we maintain our impressive success rate."

Andrew Milnes
(Managing Partner).

Visit our Facebook: www.facebook.com/TrueSolicitors

on your side

Écrit par l'entreprise

Over £25m compensation recovered for our clients in the past 12 months.
Recognised in its fields by the Legal 500, our friendly legal team are committed to fight for what’s right for our clients. With nearly 30 years of experience specialising in providing legal advice and support for personal injury claims, housing disrepair, residential conveyancing and credit hire, we act with expertise and make clients feel at ease.

No Win. No Fee.

You won't pay anything until your case is won.

A 'No Win, No Fee' agreement, otherwise known as a ‘conditional fee’ agreement, is an arrangement between you (the client) and your solicitor when making a legal claim. Simply put it means that should your claim be unsuccessful, you will not be liable to pay the fees for your solicitor’s services (as long as you have co-operated and followed their advice). You will only pay legal fees if your claim is successful.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 211)

345 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Recommend highly

Dean was very prompt in dealing with my incident i like to thank him personally and would highly recommend them.
Mohammed

22 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Mohammed,
Thank you for your review and the feedback you've provided on your recent works accident case. We will pass on your comments to Dean who will be delighted.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

From start to finish,true solicitors…

From start to finish,true solicitors made me feel so much at ease with step by step instructions.would recommend 100%

20 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Nigel,
Thank you for taking the time to leave a review for us. We will pass on your comments to Mark who represented you in your road traffic accident case.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Absolutely fantastic

Was amazing they did all the hard work I just had to keep them informed and it didn't take long to get sorted out

19 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Wayne,
Thank you for your review and the feedback you've provided. We will pass on your comments to Gledisa who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Noté 1 sur 5 étoiles

I don't recommend

I don't recommend

20 janvier 2026
Avis spontané
Logo de True Solicitors

Réponse de True Solicitors

Hi Dany

Thank you for taking the time to leave a review; we are sorry that you don’t recommend us. We are keen to find out why, but cannot trace you as a client of ours. We’d be really grateful if you’d contact us on office@true.co.uk so that we can find out more.

Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Very realible soohie more then helpfull…

Very realible soohie more then helpfull with claim highly recommed

14 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear John,
Thank you for leaving this review. We will pass on your comments to Sophie who represented you in your works accident case.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

True solicitors are a very professional…

True solicitors are a very professional and reliable company. They was brilliant start to finish with my claim

14 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Thomas,
Thank you for your review and the feedback you've provided. We will pass on your comments to Sally who represented you in your works accident case.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Very good service and clear friendly…

Very good service and clear friendly advice and support.

12 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Mohammed,
Thank you for your review and the positive comments you've provided. We will pass on your feedback to Emma who represented you in your credit hire case.
Kind regards
True Solicitors

Noté 5 sur 5 étoiles

Always keep you informed

Brilliant team kept me in the loop from day one brilliant advice brilliant outcome couldn’t ask for better

15 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Alisha,
Thank you for your 5-star review and the wonderful feedback. We will pass on your comments to Steven who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Professional and supportive service

True Solicitors were professional, efficient, and easy to deal with throughout.
A special thanks to Emma Crane for her excellent support and clear communication, which made the process stress-free. Highly recommended.

13 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Michael,
Thank you very much for both your review and the comments you've left. We will pass on your feedback to Emma who will be delighted.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles
Logo de True Solicitors

Réponse de True Solicitors

Dear Mwamba,
Thank you for taking the time to leave this review. We will pass on your comments to Ellen who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Noté 3 sur 5 étoiles

great conferencing assistant, Gurpreet Kaur

great conferencing assistant, but the conveyancing assistant was really sub par, making at least 2 mistakes during the transaction. Maybe she is overworked?

15 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Tamara,
Thanks for your review. We'll pass on your feedback to the Conveyancing team to investigate further.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Very helpful nothing was to much trouble

Very helpful nothing was to much trouble

13 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Teresa,
Thank you for your review. We will pass on your comments to Steven who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Kept me informed

13 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Mrs Daniels,
Thank you for your review. We will pass on your comments to Kieran who represented you in your clinical negligence claim.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Would recommend

Always a little weary to use a solicitor that isn’t local, however I needn’t have worried - responded to emails timely, and completed the sale in good time.
Would recommend & use again.

9 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Claire,
Thank you for your review and for the feedback. We will pass on your comments to Julie who managed her conveyancing.
Kind regards,
True Solicitors

Noté 4 sur 5 étoiles

Worth a shot

True solicitors overall was really helpful and good, however if we are being completely honest and transparent- we feel that there was only a chase with our landlord, once we prompted or asked them.
There were fees, we were not informed about verbally, however that was probably our fault, when over looking of the paper work . The outcome we got was one, where we definitely got recognition for being terribly let down, although the high expectation end that we was kinda told about - would have been only if we dragged it out to court (we feel ) .
Albeit saying all this, Edward was nothing but patient, never rushed us, and as-long as we went to him directly, he was there for us with nothing but understanding.

10 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Jodie,
Thanks for your review and the feedback you've provided. We will pass on your comments to Edwards and the housing disrepair team.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Amazing service and great customer service

Amazing service and great customer support
Vicky was great, kept me constantly updated and achieved the best outcome for my injury claim. Would highly recommend to anyone who needs legal support moving forward

2 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Jak,
Thank you very much for your review. We'll pass on your feedback to Vicky who will be delighted.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Outstanding Service and Successful Settlemen

I am extremely satisfied with the outstanding service provided by True Solicitors. From start to finish, my case was handled with great professionalism, transparency, and care. The team kept me fully informed at every stage and explained everything clearly, which gave me complete confidence throughout the process.

Thanks to their expertise and dedication, my claim was successfully completed and I received the full settlement amount. The process was smooth, stress-free, and handled efficiently within a reasonable time.

A special thanks to Mark Connor for his clear communication, honest advice, and support. I truly felt that my best interests were their priority.

I highly recommend True Solicitors to anyone looking for a reliable, professional, and trustworthy legal team. Excellent service from a genuinely supportive firm.

5 janvier 2026
Logo de True Solicitors

Réponse de True Solicitors

Dear Hassan,
Thank you for your review and the fantastic feedback you've provided. We'll pass on your comments to Mark who will be delighted.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Would recommend True

My only experience of a personal injury claim and I felt in very safe hands . I was regularly updated and informed throughout and advised on whether or not to accept an offer. Anna worked extremely hard and her knowledge and expertise clearly helped to secure the best result possible for me. Thank you.

18 décembre 2025
Logo de True Solicitors

Réponse de True Solicitors

Dear Lesley,
Thank you very much for the 5-star review and for your feedback.
We will pass on your comments to Anna who represented you in your personal injury case.
Kind regards,
True Solicitors

Noté 5 sur 5 étoiles

Amazing outcome



"From the first call to the last, 8 weeks max—I can’t believe how fast the turnaround was. My landlord accepted fault and paid compensation, but that wasn’t even my goal—it was just to _fix the problem_. I’ve dealt with this issue for *7 years*, and in under 8 weeks: a visit from their surveyor, a completion date... it’s just wow. Can’t thank the team enough. It shouldn’t have come to this, but it does. I’d highly recommend them—I’m very thankful."

23 décembre 2025
Logo de True Solicitors

Réponse de True Solicitors

Dear Yvonne,
Thank you very much for the wonderful feedback and for the 5-star review.
We will pass on your comments to Katie who represented you in your housing disrepair case.
Kind regards,
True Solicitors

Noté 1 sur 5 étoiles

OUT FOR MONEY NOT CLIENTS, INSURANCE A CON!

They kept on & on to make me take out insurance I never needed. From start they had proof they needed that council were liable but still they wanted me to take insurance had so many sign me but still they kept on.
Now case won I've lost 40% of money was due so now can't afford to do like carpets, curtains, furniture sadly.
They made an agreement without telling me even though spoke to them 3 times ( they wouldn't call so I had to ) yet none of 'file handlers' told me they had done it.
PLEASE AVOID THESE AS JUST WANT YOUR MONEY NOT GIVING A DAM ABOUT WHAT YOUR DEALING WITH!

9 décembre 2025
Avis spontané
Logo de True Solicitors

Réponse de True Solicitors

Dear Mr Price

Thank you for your feedback. As you know we have since spoken to you to explain, once again, why it was necessary for you to have legal expenses insurance.

To clarify, our charge to you for representing you and ensuring that the required repairs to your home are carried out by your landlord as well as recovering compensation for you, was 25% of the compensation you received. The legal expenses insurance policy was important because it ensured that you would have nothing to pay even if you lost your case at court. The cost of the policy was modest and was only payable if your won your case and received compensation.

Your case is ongoing because your landlord has not yet carried out the agreed repairs and we will continue to act for you on a no win/no fee basis until those repairs have been completed satisfactorily.

Yours sincerely,
True Solicitors

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus