Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.

Noté 5 sur 5 étoiles

Looking for a gift for my three year old nephew who is so proud of his new golf bag, clubs, etc. As a golfer, getting your tees available for a round of golf can be trying at times. Location, breaki... Voir plus

Noté 5 sur 5 étoiles

I am very happy with my order they are great .The Delivery was quick and the goods were very well made not cheap looking like alot of things you buy off the Internet, my husband and Son will be made... Voir plus

Noté 4 sur 5 étoiles

Initial order of twin pack brushes contained a faulty brush and there was no bonus towel sent. However once contacted Trueputts sent out a replacement brush and the free bonus towel. They dealt with t... Voir plus

À propos de l'entreprise

  1. Magasin de golf

Écrit par l'entreprise

Professional, Premium Putting Aids. For Golfers


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 4 sur 5 étoiles

Great quality of products

Great quality of products, super easy and fast to clean any club with that brush.
Only thing is, the shipment took a while, I don't know if it was an issue with DHL, but it could have gotten here a lot faster.
All in all, would definitely buy again!

13 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Overpriced

I received the cleaning brush this morning after a bit of a wait.

I have to be very honest and say the brush is overpriced for what it is.

In hindsight, I would have expected the brush and towel package for £25

RESPONSE TO TRUE PUTTS

Having had to wait ten days for the product to be delivered, which seems excessive. I was very underwhelmed with the product and how it was presented to me. There are a number of things that I think you can improve.

1. The communications with the customer while the product is being prepared to be shipped including dates when the customer should expect to receive the product.

2. There was no thank-you note in the package that I received this morning.

3. The look and feel of the product when I opened it was one that it had been manufactured fairly cheaply, and was no different from other products on the market retailing at approximately ten to fifteen pounds

In summary, I wish I had shopped around a bit more instead of reacting to a social media post

11 août 2025
Avis spontané
Logo de Trueputts

Réponse de Trueputts

Hi, can you let us know how the brush is "overpriced for what it is?" We pride ourselves on our high quality products and not sure what you were expecting to receive when we clearly show the product and what it can do. Regards

Noté 1 sur 5 étoiles

Only part bundle arrived

I have purchased a bundle and only received the cup. I have tried to contact the company on facebook and email without reply. My son was really looking forward to all the items now has only 1.

1 août 2025
Avis spontané
Logo de Trueputts

Réponse de Trueputts

Hi Mark, we tried to get in contact yesterday. Your order comes in two parcels so the rest of the bundle will be delivered in the next couple days. Can you please email us again. Thank you

Noté 5 sur 5 étoiles

Amazing Product- Gleaming Clubs 👌

Really easy to purchase from Instagram, really impressed with the product, I have told all my golfing friends to get one to which most have ordered one. 👍

A lot better quality than some of the other cheaper options out in the market, but worth every penny. 👌👍

5 avril 2025
Noté 5 sur 5 étoiles

Couldn’t fault them!

Good website, great products, kept informed on delivery and I’m enjoying the things I bought on the golf course!

15 mai 2025
Logo de Trueputts

Réponse de Trueputts

Hi Wayne! Thank you for your review it really means a lot to us to hear that! Have a good golf summer and good luck!

Kind Regards
TruePutts

Noté 1 sur 5 étoiles

Poor customer service

No acknowledgment of my order and no response to two emails to their customer contact link.
Not happy and considering raising a credit card dispute.

26 mai 2025
Avis spontané
Logo de Trueputts

Réponse de Trueputts

Hi Jeff, we received your email two days in a row, we had no email on our database so were in our junk file. We can see you received your order a few days ago please in future add an email to your order to get updates.

Noté 4 sur 5 étoiles

Like Rory’s grand slam, took bloody ages but well worth the wait

Delivery time was really long, but the product is good quality and makes a huge difference to the round when you can clean clubs properly after each shot. If you’re prepared to wait you won’t be disappointed

25 avril 2025
Avis spontané
Logo de Trueputts

Réponse de Trueputts

Hi Chris, Thanks for your feedback, sorry for the delay in shipping but glad it was worth the wait!

Noté 5 sur 5 étoiles

The tracking number was great

The tracking number was great. Tracked it all the way to delivery. Easy to use. The gift is a Christmas present so have not checked to see contents and condition.

28 novembre 2024
Noté 1 sur 5 étoiles

There has been no communication and god…

There has been no communication and god knows when I will get this delivery

20 novembre 2024
Logo de Trueputts

Réponse de Trueputts

Hi Vivek, sorry for the delay in shipping, please get in contact with us at customerservice@trueputts.com so we can resolve the issue.

Noté 3 sur 5 étoiles

In my case will need to be repackaged before can give as a gift.

Not in a position to say whether it’s fit for purpose yet as was intended as a Christmas gift however arrived with squashed and open box.

14 novembre 2024
Logo de Trueputts

Réponse de Trueputts

Hi Leah, Thank you for buying from Trueputts! I'm sorry to hear the box was squashed on delivery, it is something we are aware off and trying to speak to our couriers to fix. But we hope it serves well as a good Christmas gift! Thanks TruePutts

Noté 5 sur 5 étoiles

Great product for a good price .really…

Great product for a good price .really enjoying practicing and can feel the small improvements already

10 avril 2024
Logo de Trueputts

Réponse de Trueputts

Hi Terry,
Thank you for your review! We're delighted to hear you're enjoying our product and seeing improvements already, keep it up!

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