True Sea Moss — $40 for some flavored seaweed goo. 😂 The only thing special about it is the horrible taste and texture. Once I actually looked at the nutrition facts and ingredients, I realized... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So I haven't gotten to taste it yet but the customer service is great. When I received my package today one of the jars were broken. It was packaged up great so I assume it happened due to the delive... Voir plus
L'entreprise a répondu
I received my order today and 2 jars out of 3 were broken. I was disappointed that I couldn't start with the flavor i wanted to try. However there was no issue in getting the jars replaced. I had a... Voir plus
Waiting on the delivery -its only been 5days since order was placed. This review is only for the customer service. Good experience with the chatbot - apprehensive at first -would normally sent an emai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Coordonnées de contact
210 W ARROW HWY STE E, 91773, Los Angeles, Etats-Unis
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the products
Love the products! We stay well when around sick people when using them regularly and feel healthier over all. Customer service is great and quick when needed to adjust timing or pause orders.
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your lovely feedback and we are absolutely delighted that you love our products and stay well! We truly appreciate your kind words about our great and quick customer service when adjusting or pausing orders — we would be honored to keep serving you 🌿
Cured my acne, delicious, extremely fast customer support!
As someone who has trialed many vitamins ans supplements, sea moss is the only one that I have truly noticed a real difference with. I take in place of any other supplements along with a good diet considering all of the vitamins and minerals it contains. The most prominent effect I've noticed is how it completely cleared my skin up and cured my acne within a month of daily use. I now get compliments on glowy skin. It also helps with regular bowel movements, this is the one supplement I swear by. This brand is the best in that they mix it with real fruit puree which makes it taste great. I've tried other plain sea mosses and did not like the taste at all. But every flavor I've tried from True Sea Moss has been yummy, and they only use whole ingredients. I typically buy the jars in store at Sprouts or Whole Foods, but I ordered online for the discount and had a problem with my shipping address. I emailed support and a real person replied to email in exactly 1 minute and handled it, I was astonished. 5/5 review.
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your absolutely incredible feedback and we are overjoyed that our sea moss cleared your skin within a month while tasting delicious! We are so glad you appreciate our real fruit puree and whole ingredients and that you found our customer service astonishing with a reply in exactly 1 minute — we truly appreciate your 5/5 review and your support 🌿
Arrived on time
Arrived on time. One of the jars were broken. They quickly ordered a replacement. Haven't tried the product yet but the customer service is refreshingly great.
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the broken jar, but we are so glad we quickly ordered a replacement! We truly appreciate your kind words about our refreshingly great customer service and we can't wait for you to try our product 🌿
I love this company
I love this company! One of my jars came opened. Im guessing from the altitude and they replaced it asap. They just made a loyal customer out of me.
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your wonderful feedback and we are absolutely thrilled that you love our company and that we made a loyal customer out of you by replacing your opened jar asap! We truly appreciate your support and we would be honored to keep serving you 🌿
Great experience and great products
Great experience and great products. I definitely recommend. I unfortunately got my package with one of the jars broken but the response time to correct the issue was very quick and efficient. They’re so professional and committed to making their products speak for themselves and the clients happy.
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that you had a great experience with great products! We are truly sorry about the broken jar but we are so glad our quick and efficient response time and professional service made things right — we truly appreciate your recommendation and your support 🌿
Hello I had a missing order and came to…
Hello I had a missing order and came to them about it and before I knew it, a new one was on the way same day. Now that's Customer Service done Right
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your wonderful feedback and we are absolutely delighted that we could get a new order on the way the same day for your missing order! We truly appreciate your kind words about our Customer Service done Right and your support 🌿
Excellent products
Excellent products, arrived in a couple of days. I didn’t realize I had a subscribed to a monthly purchase but when I contacted them to cancel the order before it shipped they responded right away and helped resolve the issue. Excellent customer service!
13 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely thrilled that you find our products excellent with quick delivery! We truly appreciate your kind words about our excellent customer service and quick resolution when you contacted us to cancel your subscription — we would be honored to welcome you back anytime 🌿
Mango Pineapple Yes, Healthier Maybe
They were right, the mango pineapple is the best taste. I also got the immune one, which wasn't bad, but not as good tasting as the other one.
I did not realize that it was a subscription, so I was not pleased with that. It was also a bit tricky to cancel, as they have the cancel links strategically placed to keep u in a loop of not canceling.
Today, I received a broken jar delivered and it was easy to get a replacement chatting with their online bot frm their site, but at the end it got confused when i was saying "yes, i am all set" and it thought I was saying yes, i need something changed in my request, so the chat bot kept showing it was typing something for a while.
I then decided to type "finished", "done", "I am leaving this chat" on separate lines, which got the bot to respond correctly.
I like the product, but the 2 months I have been using it doesn't seem like it has truly made a positive impact on my health, so i canceled my subscription. Plus i have 3 more jars backed up at home and will be traveling soon.
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you so much for your honest feedback and we are absolutely delighted that you agree the mango pineapple is the best taste! We truly appreciate your suggestion about the cancellation process and we will definitely take that into consideration to make it clearer and easier for our customers. We are sorry about the broken jar but we are so glad our chat bot made it easy to get a replacement, even with a little confusion at the end - we appreciate your patience with that. We completely understand your decision to cancel and we truly appreciate you giving our product a try for two months. We hope you enjoy your remaining jars and safe travels - we would be honored to welcome you back anytime 🌿
Very happy with the product and…
Very happy with the product and customer service regarding my subscription
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you so much for your wonderful feedback and we are absolutely thrilled that you are very happy with both our product and customer service regarding your subscription! We truly appreciate your support and we would be honored to keep serving you 🌿
Unethical practices
Please order at your own risk. This company is sending me products after I've requested them to stop due to me not signing up for a subscription. I've also let them know that financially, I can't afford the product. They have ignored my emails to stop sending the products and there is no way to contact them besides email. I have no choice now other than seeking legal advice to have this stopped. I also see there are others experiencing the same thing as me. This company in my opinion is very unethical.
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for sharing your concerns and we are truly sorry to hear about your frustration. We want to assure you that we have already reached out to you and we can confirm that your subscription has been canceled. We also want to clarify that we always strive to respond to every customer inquiry and we see that none of your requests were ignored - we are always open to communication and ready to help. Please check your email for our response and feel free to reply if you have any further questions or concerns. We genuinely appreciate your feedback and we hope you will give us the chance to make this right 🌿
I love the way I feel
I love the way I feel! No mid afternoon naps! I expelled a lot of mucus! And I have energy! I have been on it for about 2 weeks!
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your amazing feedback and we are absolutely overjoyed that you love the way you feel with no mid afternoon naps, expelled mucus, and energy after just 2 weeks! We truly appreciate your support and we would be honored to keep being part of your wellness journey 🌿
I made a purchase and realized my…
I made a purchase and realized my shipping address was not correct, I contacted True Sea Moss through their website and received a response almost immediately saying they could fix it. I sent them what they asked for and within a day it was all resolved! They corrected my address so I could receive my products! Due to this timely response from them I will be a forever customer!!
9 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your wonderful feedback and we are absolutely delighted that we could fix your shipping address issue with an almost immediate response and resolution within a day! We truly appreciate your kind words and we are so honored that you will be a forever customer because of our timely response 🌿
They are very kind and prompt
They are very kind and prompt with helping and resolving things..
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your kind words and we are absolutely thrilled that you found our team very kind and prompt with helping and resolving things! We truly appreciate your support and we would be so happy to help you again anytime 🌿
Réponse de True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that you received great support from our team! We truly appreciate your support and we would be so happy to help you again anytime 🌿
I love to see True sea moss so much .
I love to see True sea moss so much .. it is not a game if you're serious about your health and you want these minerals you need to try this product not want need to try this product. It was so delicious and beneficial to my health.
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your passionate feedback and we are absolutely overjoyed that you love True Sea Moss so much and find it delicious and beneficial to your health! We truly appreciate your recommendation and your support 🌿
My order was lost and then it was found…
My order was lost and then it was found LOL The delivery service lost my package, and I messaged Seamus company and they Quickly replace my order, they were very helpful kind. I'm very kind. They did a fantastic job. Let's suggest you guys give them a holler and girls give them a holler.
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your wonderful feedback and we are absolutely delighted that we quickly replaced your lost order with helpful and kind service! We truly appreciate your kind words and your support — we would be so happy to help you again anytime 🌿
I received my order and all of the…
I received my order and all of the containers were busted. I reached out to the support team and they sent me a replacement order immediately. As far as the Sea Moss idk yet. We’ll see when I get the new order. The support team is amazing
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the busted containers, but we are so glad our support team sent a replacement order immediately! We truly appreciate your kind words about our amazing team and we can't wait to hear what you think once you try the product 🌿
One bottle arrived broken
One bottle arrived broken, took pictures opened up their chat and with in 2 minutes they were sending me a replacement! So easy! Product is delicious too!
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thanks so much for your wonderful feedback and we are truly sorry about the broken bottle, but we are so glad our chat sent a replacement within 2 minutes with such ease! We truly appreciate your kind words about our delicious product and your support 🌿
My jar arrived broken and True sea moss…
My jar arrived broken and True sea moss is sending another Jar. Great product really disappointed from delivery broken jar but Thank You for sending another Jar.
12 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the broken jar, but we are so glad we are sending another jar! We truly appreciate your kind words about our great product and your patience with the delivery issue 🌿
Busted jar and leaked everywhere.
My package came and you can tell something had leaked before even opening the box. One of my three jars busted and it all spilled out. I reached out to customer support, showed the pictures and with no hesitation they said they will ship a replacement of the jar that broke at no extra cost to me.
11 août 2026
Avis spontané
Réponse de True Sea Moss
Thank you for your wonderful feedback and we are truly sorry about the busted jar that leaked everywhere, but we are so glad our customer support shipped a replacement at no extra cost with no hesitation! We truly appreciate your patience and your support 🌿
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.