Trunks & Boxers Avis 

I’ve used this company twice now and on my most recent order I made a mistake, selecting size medium instead of large. Straight away I emailed them in a panic (this order was part of a birthday gift so I needed it by a certain date) I sent the email at 23:58 on Saturday night and at 00:10 Sunday I received a reply from a lovely staff member named Sahil to confirm they would amend my order… I couldn’t believe that I received a reply so quickly let alone on a weekend at that time of the morning! I was so relieved and so grateful and I really cannot think of any other company that has provided this level of customer service.
Thank you again Sahil, i’ll definitely be back and I will be recommend you guys to all my friends and family!

Great service from Sahil when I had to collate an order. Brilliant service and communication

Great fitting tops, fantastic delivery service and great value for money.

Well priced, swift delivery and kept me updated on the order.

Quality trunks set, quick and easy shopping process.
Will buy again

Good quick service. I liked the more psychodelic red colour of the trunks. No boring Soviet grey bollock scroncers for me. I do not want to live in Soviet or post Soviet Putin style prison.

the pouch within the trunks makes life a lot more comfortable when walking around. Quality garment.

I purchased both bjorn borg and sloggi items from this company . The whole transaction was flawless , very quick, easy to deal with and quality items delivered as described would definitely recommend this company .

Very good choice of high quality under garments and at decent prices.

Really great look, perfect fit, and incredibly comfortable.

Great shopping experience with Trunks & boxers
I ordered 2 Armani lounge teashirts .
It was easy to order off the website and they
Came super fast .
They also have a great range of designer underwear to pick from.
I would definatley use this company again

Unable to give 0 stars, unfortunately. Company claims that refunds are not able to be given on items that have been washed, despite the fact the products changed size dramatically following a first wash prior to wearing. Clearly a faulty item.

Buyer beware! Read their returns policy carefully. While they are not obliged by law to accept returns for underwear, the vast majority or reputable retailers do. These do not. Not a good customer experience. I will not be buying from them again.

Dependable and reliable, Trunks and Boxers have been my go to for years. They always have what I need when I need it and are always quick to respond when I need some help. Simply the best.

Very disappointed.. I purchased a pack of 3 boxers that arrived in a box that was broken, taped up & generally unacceptable to give as the gift they were purchased for. I have emailed the company on 3 different occasions now & I have had no response from them. The item looks like it’s come from a second hand shop.. very disappointed customer

Bought some Boss underwear, and they’re great! Super comfy and fit just right. The price was solid, and delivery was quick. Definitely going to shop here again for more!"

I have used this company on a few occasions to purchase Pringle Socks and Calvin Klein Boxer Shorts. As expected, you cannot fault the products but what I liked most, was that the company delivered my orders on time, every time. On one occasion, when they did not have the item I had ordered in stock, customer services phoned me and suggested an alternative product or a full refund. I requested a refund and this was made almost immediately. I cannot fault the company, the quality of the products or their customer services. And great prices as well. I will definitely be using them again.

AVOID THIS COMPANY!!!

This company is appalling and should be avoided at all costs.

I purchased some boxed underwear which was faulty but the company were not interested because the fault was detected after the first wear.

The Customer Service (Ajax) is absolutely abysmal. Robotic, does not listen and reads off a script. The company is a joke and an embarrassment. Even when the product is faulty, all he is interested in is the terms and conditions.

After advice from the consumer watchdog WHICH, I wrote to customer services informing them that they were in breach of the Consumer Rights Act 2015 as the goods were not as described, fit for purpose or of a satisfactory quality, and that I was within my statutory rights for it to be replaced. Once again, the reply was the same as all the others.

I am pursuing now with WHICH but the company should not be allowed to trade.

There are plenty of good online underwear retailers, but this isn't one of them. Save yourself a headache and shop elsewhere.

Non existent customer service 20 emails no response if you need to return an order don't use this company 🤬🤬

Bought two Armani tee shirts for £55

The items when removed from packaging had a strong smell of washing detergent and had been worn. Not great service or quality