Prasenjit has been really helpful with setting up my voicemail and Voice Portal login. He guided me through the setup step by step and made it easy to understand. He also helped me set the time... Voir plus
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Been with trust business now since january 2025 and was hesitant at first as i was with xln/daisy paying over a £100+ a month and didnt think that there price of £35 a month would be true and would ju... Voir plus
We had an issue with our landline phone as it was not working for 3 weeks and we lost business. We got in touch with Praveen from the customer service and he helped me out and landline is working fine... Voir plus
We moved house and need broadband and telephone to be installed, Pintu Ghosh was our point of contact all the time. He as very helpful when we increased the order for handsets, One of the big advantag... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Recently transferred to Trust Business
Recently transferred to Trust Business, the service I’ve received has been first class, I had a fabulous man called Praveen talk me through a quick easy set up and within 10 mins all was working perfectly! So far, so good. Thank you.
Soumik was very Professional,helpful…
Soumik was very Professional,helpful and friendly.
Excellent customer service
I was assisted by Pintu who has sorted out the problems with broadband in no time
Thank for help praveen all the best
Thank for help praveen all the best. Evriting work phone and internet thanks
Worst company to deal with
Worst company to deal with, broadband stopped working, called and complained to be told it would be resolved, have chased them for the last 3 months to get resolved, now they have switched off incoming calls to my business as I have refused to pay this months invoice until resolved, holding my company to ransom over funds for a service they have not provided, DO NOT USE THIS COMPANY!!!
Really good rates
Really good rates, very understanding with migration from previous company, very happy with the service from Paul
Great service
Trust Business were very efficient and their after sales department responded very quickly when I needed advice.
Nigel was an absolute gem when it came to sorting my companies phones. A very efficient service.
Pintu,My internet was`nt working and…
Pintu,My internet was`nt working and Pintu helped set up my broadband and was very helpful indeed.
The gentleman Jagdeep,helped me set up…
The gentleman Jagdeep,helped me set up my new phone and Internet connection. He was very patient as I,was not well and he was very understanding.
Pintu was my assistant today with…
Pintu was my assistant today with helping to turn on my internet. He was very much helpful and patient with me as im not a technical person. He has great manners with that being polite too. Thankyou Pintu for your help.
Pintu was really helpful and managed to…
Pintu was really helpful and managed to sort the issues out really quickly. Thank you Pintu!!
Praveen helped me to set up my oyster…
Praveen helped me to set up my oyster system. My services are all up and working now. I am happy with his help.
We were approched by one of their reps…
We were approched by one of their reps offering us a cheaper deal on our landline. They took all our details and we asked for our landline number to be ported over. I didn't receive any documentation from them and I noticed I was being charged for a service I couldn't use. I only found the emails recently as they were in my spam box. They had set me up with a new phone number, which is not what we asked for, so as I couldn't get through to anyone on the phone, I sent an email requesting to cancel the account. I then received a phone call from someone who was very arguementative and wouldn't listen to what I was asking and demanded I pay £499 cancellation fee. Why should I pay £499 to cancel a number I didn't ask for!! In the end I still had to pay £199 for them to cancel the contract that only half fulfilled the service they promised to provide. Stay away from these people, they can't be trusted.

Réponse de Trust Business
Prasengit very helpful get service back…
Prasengit very helpful get service back runing very nice thanks again
The Trust rep Jagdeep was ultra helpful…
The Trust rep Jagdeep was ultra helpful with the broadband & VOIP installation with his product knowledge. Up and running with a minor blip which was not his fault but my BT connection.
Prasenjit was very fast at helping me…
Prasenjit was very fast at helping me and was very helpful. Thank you very much
Quick and helpful internet support
I had an issue with my home internet today and spoke with Praveen from support. He was extremely professional, patient, and clear in his explanations. He guided me through each step and helped resolve the issue successfully. I really appreciate his support and the smooth overall experience.
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