Trust Business Avis 242

Prasenjid was very helpful helping me set up my digital service with legacy phone both phone and Internet service THANK YOU

Was having issues with bandwidth speed and had contacted Praveen. He had me on call walking me through trouble shooting within an hour of contacting. Got the issue resolved. And the rare chances we do call in support, it’s always speedy.

Very good and frendly staff thanks pinti Ghost..

We recently had Trust Business install our new broadband and landline services. While the internet and Wi-Fi were working perfectly right out of the gate, we unfortunately experienced an initial issue where our landline was not connecting.

I am writing this review specifically to highlight the exceptional customer service provided by a representative named Jagdeep Singh. From the moment we reported the issue, Jagdeep took complete ownership of the situation. To ensure we weren't left disconnected, he immediately arranged for our landline calls to be diverted to our mobile phones.

Thanks to his proactive approach and dedication, the landline issue was completely sorted out within just 3 to 4 days of the installation. He went above and beyond to make sure everything was running flawlessly within that first week.

I gladly give Trust Business a 5-star rating for their reliable service, but I give Jagdeep Singh a 10/10 for his outstanding professionalism and helpfulness. Highly recommended!

We had many problems with our previous internet .
However , when we got connected with Praveen and follow his instructions .
We got the FTTP and now the internet is much better and we are very happy with that.

Special thanks to Praveen also thanks to Trust Business .

I had a lovely chat with Pintu over a video call, he helped fix the phone line within 10mins of us contacting them. So far the service has been amazing.

prasenjit is very helpful and solve problem, we received second handset he helped me to set it up thank you highly recommended trust business to everyone.

Pintu was very helpful when called back to sort out no phone or boardband this morning many thanks davey

Pintu was very helpful in solving my problem. My landline number was not coming through to the handset. He was very helpful in resolving the issue.

Internet and phone line were not working and Jagdeep was very helpful. He went through every stage and then with a WhatsApp call got me up and running مشتاق Sharif

Surajit was a great help and very polite, he explained everything to me and helped me get my service running again.

Pintu was very helpful! Appreciate the time he took to answer all my questions!

The worst internet supplier what I ever seen in my life , I’ve been waiting for engineers more than 1month and half , they book engineers who didn’t showed up for installing, they didn’t give you any answers , please trust me and avoid this internet suppliers to keep your business safe

Very very poor customer service actually the name doesn’t suit this company Trust Business don’t trust them,I have signed contract with them for -£37.99plus vat and I am getting bills every month with different amount like £57 and I and have ordered device for my Oyster card last week which they aren’t aware of and telling me that someone will call you regarding this but since last week nothing has been sorted .If you want to buy broadband go for BT only

he helped connect via video call and walked through the process. Really helpful and did the job. would recommend.

Praveen was helpful today with setting up our business handset.
He was very patient and helpful.

Best service provided by the company specially Mr Praveen assistant very well .He also set up my all devices and help me alot .Thank you much for your support specially Mr praveen

Great help service is execellant . I had a issue with the mobile app setup and Praveen from the customer service team helped me with that.Now issue is ressolved.

Surajit was absolutely excellent at setting up our broadband with us. He talked us through every step. Would highly reccommend.

I had an issue where open reach have set everything up inaccurately. Praveen assisted me step by step via a video call and the problem was sorted in 10 minutes.
Great customer service. 10/10