Prasenjit has been really helpful with setting up my voicemail and Voice Portal login. He guided me through the setup step by step and made it easy to understand. He also helped me set the time... Voir plus
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I’m very happy with the Wi-Fi service provided by Surajit. The connection is fast, stable, and reliable for everyday use. Surajit’s customer support is friendly, responsive, and quick to resolve is... Voir plus
Been with trust business now since january 2025 and was hesitant at first as i was with xln/daisy paying over a £100+ a month and didnt think that there price of £35 a month would be true and would ju... Voir plus
We had an issue with our landline phone as it was not working for 3 weeks and we lost business. We got in touch with Praveen from the customer service and he helped me out and landline is working fine... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I had been experiencing issues with my…
I had been experiencing issues with my phone service and was concerned about how long it might take to get resolved. Fortunately, Prasenjit stepped in over the weekend and provided exceptional support from start to finish.
Despite it being outside normal business hours, he was responsive, professional, and clearly committed to resolving the issue as quickly as possible. He took the time to thoroughly investigate the problem, quickly identified the root cause, and had my phone service restored in a very short period of time.
What impressed me most was his dedication and willingness to provide assistance during the weekend, ensuring that I was not left without service any longer than necessary. His technical knowledge, troubleshooting skills, and clear communication made the entire process smooth and stress-free.
Customer service of this standard is rare to find. Prasenjit went above and beyond to help, and his professionalism and commitment to customer satisfaction truly deserve recognition.
I would like to sincerely thank Prasenjit for his outstanding support and would highly recommend him to anyone requiring assistance. An excellent experience and a well-deserved 5-star rating.
Very helpful and patience to setup the…
Very helpful and patience to setup the device
Surajit was great
Surajit was great, talked me through both accounts on how to set up. Strait forwarded instructions on the home one that ai was having problems with and managed to get it resolved. Now up and running wheyyy.
was very helpful and gave out good…
was very helpful and gave out good instructions. Thank you praveen
Great Support from Trust
Trust Telecom support was prompt and patient. Praveen called within a few minutes, was allowed access to my PC and installed the desktop app so i can make and receive calls from my PC. No need to hold the phone in my hands.
Great service from him.
Very good prasenjit helped me out in my…
Very good prasenjit helped me out in my broadband issue
I had an issue with my Oyster…
I had an issue with my Oyster connection, and Prasenjit provided outstanding support from start to finish. Despite it being the weekend, he made himself available to help, which I truly appreciated. He quickly identified the root cause of the problem and resolved it efficiently with minimal disruption.
Throughout the process, Prasenjit was patient, professional, and highly knowledgeable. He explained everything clearly, answered all my questions, and ensured that the connection was working perfectly before finishing the job. His technical expertise, dedication, and commitment to customer satisfaction were evident throughout.
It's rare to receive such prompt and reliable support, especially outside of regular working hours. Prasenjit's willingness to go the extra mile and his quick resolution made the entire experience stress-free. I am extremely grateful for his assistance and would highly recommend him to anyone looking for knowledgeable, dependable, and professional technical support. Thank you, Prasenjit, for your excellent service!
Trust business not as it’s says
Lost phone and internet on Friday night spoke to customer service Saturday for about two hours trying everything they said I am a business owner of a very busy garage with mots repairs , brakedowns etc now been told Monday will be sorted and spoken with a manger to be told that Openreach will be coming from 8/1 o’clock Tuesday five days later still no response from Openreach company said a new router was sent too come today still nothing ask Costomer service again waiting for a response or another lie my business is losing money now five days in no phone or internet lucky we have a card Mechine that has own sim very disappointed in this company it’d you have any trouble with phone lines this is not the company you want to be with trust business to put you out of it
RUBIN IS THE BEST SALES PERSON THAT I…
RUBIN IS THE BEST SALES PERSON THAT I HAVE EVER MET. I switched over from Bonline and Rubin made this transfer straighforward and was super helpful.
Problem solved
After the engineer installed my broadband it was still not working which was quite frustrating. But I received a call from Pintu who, via WhatsApp video call talked me through every step so we fixed it together.
Pintu was very helpful, professional and patient as my studio was busy with people and I kept getting interrupted.
Thank you Pintu.
Perfect customer service from the start…
Perfect customer service from the start to the finish, Haile is fantastic ambassador to this company too, nothing is too much for her.
I am glad I switched my business to Ttust Business.
Highly recommend
Soumik was a great help on setting my…
Soumik was a great help on setting my phone and configure the broadband as well, been absolutely fantastic
Thanks a lot
Seemless experience with Mr Elaouzi
Seemless experience, high internet speeds and great value. Great customer service also.
Exemplary Support from Mr. Elaouzi
I opened my business enterprise in Waltham Cross : Lahmacun : whereas I was introduced and recommended to Mr. Abdul Ali Elaouzi and Trust Business.
From the beginning Mr. Ali was very easy to communicate with, and supported and guided me through every stage of the process.
Mr. Ali supported me throughout the entire sakes process. And in scheduling, & co-ordinating my appointments with Openreach to ensure a smooth transition and install taking place.
My internet now is fully operational and I very satiated with the speed.
I just wanted to write this just to say
Thank you Mr. Elaouzi and Trust Business
Very good lad and helpful pintu
Had amazing help from Sagar he help me…
Had amazing help from Sagar he help me set up my WiFi for my new business and gave me very competitive rates.
Very helpful and fast communication
Excellent face-to-face service Abdul…
Excellent face-to-face service Abdul Ali Elaouzi amazing person give you all the information you required answered all the questions. The transaction on the day was nice and easy, thank you too parveen. Overall excellent service very happy with the uploading download speed. Thank you
Was with xln thinking i was paying £35…
Was with xln thinking i was paying £35 a month untill Rubin came into my shop and questioned it and made me look at my bill and realised i was paying £70 plus . I changed immediately and glad i did been paying now £45 a month for 4 months and still paying the same now. I trust Trust business now and have give them also 2 friend referrals and gave £140 for referring my friends so yeah fair and honest company.
Best customer service and helpful for…
Best customer service and helpful for every detail of installation broadband and WiFi special thanks to parveen the customer assistant
Ross is amazing nothing to much trouble…
Ross is amazing nothing to much trouble and very helpful , he is defiantly an asset to the company !!
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