Trustedhomesolutions Avis 

207
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Since the installation I have found very poor after sales service. They promised guarantee paperwork and a wi fi booster to improve comms with the battery. Neither have been produced and now I get no... Voir plus

Noté 5 sur 5 étoiles

We were looking for battery storage for our 11 year system. Shane came to talk us through our options. He was very knowledgeable and not pushy, answered all our questions. We were booked in a week... Voir plus

Noté 5 sur 5 étoiles

They phoned me to tell me that would come and check the batteries they installed two years ago. Aaron, their engineer, came and did the check and the quality of service given was excellent. Aaron was... Voir plus

Noté 5 sur 5 étoiles

We had an educational visit from Shane. We always knew we were going to have batteries but needed assurances which he explained fully. Tod arrived with a lovely happy manner, explained every step to m... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

207 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(207)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service . Highly recommend

We had our new solar panels fitted by this company and from start to finish they gave excellent service ! All of the team I found very polite and professional . I look forward to now saving money on my energy bills . Thanks guys

8 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Professional service - Highly recommend

I recently had a solar battery installed by this company and I couldn't be happier with the results. I've been able to save approximately £110 a month on my electricity bill, which has made a significant impact on my household expenses. The installation process was efficient and the staff were knowledgeable and professional. I highly recommend this company to anyone looking to make a positive impact on the environment and their wallet!

5 janvier 2023
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello Mr Russell,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,
Trusted Home Solutions

Noté 5 sur 5 étoiles

Deposit refund delay has been explained & resolved

We had an issue with deposit refund not happening quickly, but we are pleased to say that this has now been resolved to our complete satisfaction. Rather than just deleting our earlier negative review, we think it is better to let it be seen that the company resolves things professionally.

9 mars 2023
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Good evening Chris,

Thank you for your review but we believe you may have the wrong company as we don’t have a Chris Snowdonia in our system. However, we are happy to help if you could forward us your full details to our email info@trustedhomesolutions.co.uk

Best Regards,

Trusted Home Solutions

Noté 5 sur 5 étoiles

Highest Recommendation

We are most grateful to Shane for his initial visit explaining everything about the battery for our 12 pv panels which we had installed about 11 years ago. We agreed on an installation date just before Christmas 2022 and Jack appeared to effect the installation as agreed. His work was of the highest quality and carried out with great care. He completed the task quickly, efficiently and with no fuss. There was one element of the installation which required an upgrade which Jack asked to be done by others remotely without which the battery could not be fully operational. After Christmas, he kindly monitored it from his home and found it was not working properly and so agreed with the Director, Shay, that he would return to carry out the upgrade for which he borrowed a USB stick. He duly returned very soon after Christmas and quickly brought the battery into operating status. We are delighted with the operation of the battery. We were particularly impressed with Jack’s devotion to the cause especially as it was over the Christmas/New Year period and his determination that it would all work perfectly which he would monitor. We are most grateful to him. We recommend Trusted Home Solutions and Jack’s work unreservedly.

23 décembre 2022
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello Mr East,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,
Trusted Home Solutions

Noté 5 sur 5 étoiles

Great company

Great company. From the initial survey with David through to completion. We are extremely happy with our new system and looking forward to saving some money. Thanks again

30 janvier 2023
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,
Trusted Home Solutions

Noté 5 sur 5 étoiles

Battery Support for PV Solar PanelsFrom initial contact through…

From initial contact through installation and follow up the personnel of Trusted Home Solutions were very professional and friendly. The equipment suggested a battery system to support our PV Solar panels since installed has provided to be very effective and is genuinely saving us money. It has been so effective that I am considering enhancing our system.

16 novembre 2022
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Noté 5 sur 5 étoiles

What a fantastic company

Perfect from the very start. 1. telephone was direct and acted on directly. 2. Sales person gave all the facts and did not bamboozle with info I did not need. 3. DEAN and team were seamless in the fitting and moving solar panels. Thankyou so very much for guiding us the the mine field of battery installation.

10 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Seems like a very good company to deal with.

Seem to be a very good company to deal with. Very polite and helpful over the phone answering any questions and queries simply and not using any technical jargon. The installers were very efficient and worked quickly and cleanly leaving no mess behind and explained the workings of the system. All we need now is some sun!!!!

23 janvier 2023
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Noté 5 sur 5 étoiles

Trusted Home Solutions. om a phone call to Victotia coming

From a phone call to Victotia coming, its all gone really well. Had a 6.5kw battery fitted this week. The engineer was very efficient and kept tidy. Explained it all to me at the end. Had a telephone call from the company, asking if everything is good. To phone them if any problems, happy to help.
Would recommend this company.
Christine.

24 janvier 2023
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Noté 5 sur 5 étoiles

Installation of Growatt Battery and Inverter

The electrician arrrived as scheduled. The installation was carried to an extremely neat and professional standard.

18 janvier 2023
Avis spontané
Logo de Trustedhomesolutions

Réponse de Trustedhomesolutions

Hello Mr Watson,

Thank you for your review, we appreciate your kind words and look forward to working with you in the future.

Kind Regards,

Trusted Home Solutions

Noté 5 sur 5 étoiles

Had a battery installed

Had a battery installed. Engineer who came was efficient and kept us well informed during the installation. The whole process was a good experience.

14 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

I’ve had my new 16 panel 6.5kw solar panel system fitted for just over 6 months. Really happy with everything. Really helpful and would recommend.

28 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Really impressed

Really impressed! I had a cold call regarding a new battery to go with my 10 year old solar panels and I agreed because it’s something I’ve been thinking about for a while now. I had a visit the next day from a surveyor called Kingsley. He was really helpful and explained it wouldn’t effect my generation meter and I could save well over £100 a month on my electricity. He wasn’t pushy and I was glad about that as I’m elderly now and don’t like that pressure. I came back to him a few days later and he came back to complete the paperwork and battery was installed a week later. Very impressed with the battery and service.

11 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Trusted Home…

Highly recommend Trusted Home Solutions, from start to finish they were very professional both Sophie and Jordan in the sales team have been extremely helpful throughout the whole process. Very pleased with the end result of the work carried out.

8 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Very impressed

At first I was sceptical about this company as they cold called us! However, we are very pleased with our new solar panels. The surveyors and fitting team were very knowledgeable, they worked efficiently and stuck to the original agreed price.

15 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Extremely pleased with the installation…

Extremely pleased with the installation of our new solar battery, we also decided to have our inverter replaced whilst the team was here as it was nearly 12 years old. We would highly recommend this company, everything ran smoothly from beginning to end.

Thanks again, Mr Brennan

2 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

One happy customer

One happy customer. I’ve had my second battery installed and would have no hesitation in recommending this company to friends and family. Great communication and efficient insulation and all round a fantastic job.

9 juin 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus