tutorchase.com Avis 

162
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

We are very happy with Jack Poletek’s classes. He explains things clearly and patiently, and my daughter has become more confident and interested in her studies. His lessons are well structured and he... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I rarely write reviews, but I want to warn others. TutorChase was helpful at first, and our initial package of lessons went fine. However, as our package was ending, our coordinator, Michael... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wade has been very helpful in finding the right tutor for the Law exams my daughter is sitting very soon. He has been very helpful at all times. Very polite. I found the portal navigation very easy to... Voir plus

Noté 5 sur 5 étoiles

This was our first experience using TutorChase, and we have been extremely impressed. Professional, trustworthy and consistently excellent customer service throughout. From the onboarding experie... Voir plus

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4,5

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 75 % de ses avis négatifs

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4,5

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(162)

161 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Tutor chase is amazing!

They were really fast in finding me a suitable and perfect tutor. I also liked the fact that even though one didnt work out for me, they easily without complaint found me another one. My sessions with Maira for HL IBDP English has gone extremely well and has helped me a lot.

22 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your feedback Anaia, we really appreciate it.

We’re glad to hear the matching process was quick and that we were able to find the right fit for you. It’s great to know your sessions with Maira have been going so well and have been helpful for your HL English. We’ll be sure to pass this on.

Noté 5 sur 5 étoiles

Great LNAT tutor

Oyin was most professional and accommodating in her approach to my daughter's LNAT tuition. My daughter enjoyed the sessions, found them engaging and on point, and Oyin helped tremendously with her confidence levels. Highly recommend.

11 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your kind feedback Neha, we really appreciate it.

We’re delighted to hear Oyin had such a positive impact and that the sessions were both engaging and helpful for your daughter’s confidence. We’ll be sure to pass this on.

Noté 5 sur 5 étoiles

Great service, thank you

From the initial point of contact, Jethro was easy and efficient to deal with. We needed some last minute support for an LNAT exam. The first tutor he introduced us to wasn’t a great fit but swiftly introduced us to Oyin, who was punctual, efficient, extremely knowledgeable and supportive. Due to the time pressure and knowing my son had the exam looming she kindly rejigged her diary to squeeze in more sessions. I have to say overall a brilliant service.

1 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your kind feedback Suzanne, we really appreciate it.

We’re glad to hear Jethro made the process smooth and efficient, especially with the time pressure involved. It’s great that we were able to quickly find a better fit with Oyin, and that she was able to be flexible and supportive in the lead up to the exam.

Wishing your son the very best of luck, and we’ll be sure to pass your feedback on to both Jethro and Oyin.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, ensured I knew every topic as we went along whilst also giving me many examples and going through step by step each task.

16 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your feedback Alfie, we really appreciate it.

We’re glad to hear the lessons have been so helpful and that the step by step approach with plenty of examples has made a difference.

Noté 4 sur 5 étoiles

Great tutors but unclear billing

The tutors have been very good and Jack, who coordinates with me, is very helpful. However, the online billing information is very confusingly presented. I contacted customer support via info at tutorchase.com two weeks ago to ask whether why a free first trial lesson had been billed to my account, but have heard nothing since.

16 décembre 2025
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Réponse de tutorchase.com

Thanks for your feedback, we really appreciate it.

We’re glad to hear you’ve had a positive experience with the tutors and that Jack has been helpful throughout.

Sorry for the confusion around the billing and the delay in response, that’s not the standard we aim for. The trial lesson charge was removed from your account, but we’re happy to go through anything further with you if needed.

Noté 5 sur 5 étoiles

My experience was great

My experience was great. It is not cheap, but if you consider that you have high qualified professors, in one lesson they can manage to do what others would do in 3 lessons. The method they use is the value added and the capability to clearly explain difficult topics. I can only strongly recommend their service. We had Evangelos as a tutor.

1 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your kind feedback Paola, we really appreciate it.

We’re delighted to hear you had such a positive experience and that the teaching approach and clarity made a real difference. It’s great to know Evangelos was able to deliver that level of impact in your lessons, and we’ll be sure to pass this on.

Noté 5 sur 5 étoiles

Highly recommended!

My tutor Maira is extremely knowledgeable, flexible, and well-prepared. Each lesson was tailored specifically to my needs, helping me effectively prepare for my tests. She went above and beyond and truly exceeded my expectations.

2 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your kind feedback Geraldine, we really appreciate it.

We’re so pleased to hear Maira has been such a strong support and that the lessons have been tailored so effectively to your needs. It’s great to know she’s gone above and beyond, and we’ll be sure to pass this on.

Noté 5 sur 5 étoiles

Great teaching

Great teaching, tutor takes extra time out of lessons to prepare the content of the lesson. Helps me answer any questions and can do things on short notice. Highly recommend!!

26 novembre 2025
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Réponse de tutorchase.com

Thanks so much for your feedback, Will, we really appreciate it.

We’re delighted to hear the tutoring has been so helpful and that the extra preparation and flexibility have made such a positive difference. We’ll be sure to pass your kind words on to the tutor.

Noté 5 sur 5 étoiles

My tutor was honestly such a kind and…

My tutor was honestly such a kind and supportive person, and she really helped me stay on track with my IB English essays. Some weeks I showed up stressed or not fully ready, but she always stayed patient and encouraged me instead of making me feel behind. She helped me break down each task, understand what my teacher expected, and plan my work in a way that felt manageable. Having someone who believed in me made a huge difference. I really appreciated the calm energy she brought to every session. I'm genuinely thankful for her support and everything she helped me achieve.

2 octobre 2025
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Réponse de tutorchase.com

Thank you so much for sharing this Robin, it really means a lot.

We’re so pleased to hear how supportive and encouraging your tutor has been, especially during more stressful moments. It’s great to know she helped you stay on track and break things down in a manageable way.

We’ll be sure to pass this on, and we’re really glad she’s been able to make such a positive difference.

Noté 5 sur 5 étoiles

Really impressed with this tutor

Really impressed with this tutor. Their explanations were clear and easy to follow, and the feedback they gave helped me understand exactly where I could improve. We did sometimes run out of time before finishing everything we planned, but aside from that it was an excellent experience.

24 octobre 2025
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Réponse de tutorchase.com

Thanks so much for your feedback Paul, we really appreciate it.

We’re really glad to hear the explanations and feedback were clear and helpful in guiding your progress. That’s exactly what we aim for.

Noted on the timing as well, and we’ll take that on board. Great to hear it was an overall excellent experience.

Noté 5 sur 5 étoiles

Ms Seymour helped me fully grasp the…

Ms Seymour helped me fully grasp the ESAT syllabus and guided me through admissions test questions. We also went through my UCAS personal statement and I was able to make many better changes with her help.

8 août 2025
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Réponse de tutorchase.com

Thanks so much for your feedback, we really appreciate it.

We’re glad to hear the tutor was able to support you across both the ESAT preparation and your UCAS personal statement. It’s great to know her guidance helped you make meaningful improvements. We’ll be sure to pass this on.

Noté 5 sur 5 étoiles

Jason has been a wonderful tutor

Jason has been a wonderful tutor and such a great help throughout this whole process. He’s been incredibly flexible and patient, and my daughter’s grades have improved in all her classes since working with him. Eventhough she might not notice it herself, I can tell she’s more motivated and confident. Thank you, Jason, for making such a positive difference. This experience has been completely worth it!

8 novembre 2025
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Réponse de tutorchase.com

Thanks so much for your kind words Shevon, we really appreciate it.

We’re delighted to hear Jason has had such a positive impact, both on your daughter’s grades and her confidence. It’s great to know his patience and flexibility have made a difference. We’ll be sure to pass this on to him.

Noté 5 sur 5 étoiles

Our sessions were invaluable

Oyin was extremely organised, accommodating and clearly an expert at what she was teaching.
Although I have yet to receive my LNAT score, I have no doubt our tutor sessions helped me with re-structuring my essays and better understanding/ analysing MCQs.
Oyin quickly adapted the lesson matter to what I needed and gave incredibly useful guidance that I definitely would not have performed as well without. She also marked any practice essays I sent over super quickly, allowing for efficient and constructive conversation during the season time.

Overall every session was fun, intellectually stimulating and invaluable.

9 octobre 2025
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Réponse de tutorchase.com

Thanks so much for your kind feedback, Sophie, we really appreciate it.

We’re delighted to hear how valuable the sessions with Oyin have been and that her support helped with both essay structure and MCQ technique. It’s great to know she was able to adapt so quickly to your needs and provide timely, detailed feedback throughout.

Wishing you the very best with your LNAT results, and we’ll be sure to pass this on to Oyin.

Noté 5 sur 5 étoiles

Excellent and Supportive IB Tutor

Ms. Gülşen is a really great tutor because she is really good at maximizing the content learned in the 60 minutes while making sure I feel comfortable with the lesson pace and providing lots of easy examples to remember the concepts learned. I really like how understanding and flexible she is with helping me meet my needs. Furthermore, outside of the lessons, she is very attentive, making sure I have lots of material and notes to practice the concepts. As well as messaging me before lessons start to double check if I will be present. I appreciate the way she is able to teach confusing topics in a very simplified way and accommodates to her student's level of understanding. Lastly, she has helped me prepare and study, especially for the IB curriculum, and feel confident for my tests.

12 octobre 2025
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Réponse de tutorchase.com

Thanks so much for your feedback, Sianelle, we really appreciate it.

We’re so pleased to hear Gulsen has been such a supportive and effective tutor, both during and outside of lessons. It’s great to know her approach has helped build your confidence and understanding. We’ll be sure to pass this on.

Noté 5 sur 5 étoiles

I got a 44/45 in IB

I got a 44/45 in IB. Special thanks to both the tutors, Jonas and Ellie, who helped me get 7s in maths and chemistry HL.

29 septembre 2025
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Réponse de tutorchase.com

Thanks so much for sharing this, Syed, and congratulations on such an outstanding result.

We’re delighted to hear Jonas and Ellie were able to support you in achieving 7s in Maths and Chemistry HL. That’s an incredible achievement and we wish you all the best moving forward.

Noté 1 sur 5 étoiles

If I could give them negative stars, I would.

I was initially scheduled a trial lesson about three weeks ago with a TMUA tutor. I showed up to the classroom, waited the whole hour- and she never showed up! I messaged her on WhatsApp to tell her I was waiting in the classroom, and emailed the client manager, to alert him of the incident. She only messaged me later that evening (the lesson was scheduled in the morning) to apologize, claiming she was ill. After rescheduling the lesson, and deciding to go ahead with her as a tutor after, I spent the entire week going back and forth with Tutor Chase trying to figure out how to book lessons, and pay. No one was helpful. I called numerous times on different days and no one answered. I contacted them on WhatsApp and was told someone would reach out to help me further. Nobody did. After I finally managed to pay for 9 session hours, intended to be spread over 6 lessons, I was told my chosen tutor, would reach out to me with booking details. I was told that paying for the package would 'secure said tutor as my tutor', but the opposite happened. After initially not receiving any booking link to book the sessions I had paid for, I contacted the tutor twice on separate occasions to ask her for booking details. I waited 3 days, and she didn't reply, despite seeing her online on Whatsapp numerous times, including when I first sent the message. I contacted the client manager, expressing my dissatisfaction with the fact I paid the money on the basis I would have this individual as a tutor, yet she had not even responded. I was told she was removed from the service, yet she is still on their website?. In addition to this, I was offered a new tutor, last week as compensation. The same incident has happened- I have not been contacted by anyone to book at least a trial lesson let alone the sessions I have paid for. I have constantly had to reach out to the client manager to get things sorted, and even then, nothing has been sorted. I have requested a full refund 2 days ago, and haven't even had an acknowledgement on getting a refund, my first email asking for a refund was completely ignored and instead I was told he would 'reach out to the new tutor again'. Thinking I might get a response, I called again, but still no response. It's been three weeks and counting since this whole ordeal began, my exam is in 3 weeks, and all I have received is an appalling standard of service. I am fed up of the constant back and forth, the poor communication between both tutors, and admin, and am still awaiting an immediate refund. I am astounded by my treatment by TutorChase and would advise everyone to avoid this company at all costs. You pay £585 (as you can't even have adhoc lessons and have to pay for a package!), and after that, no one even tries to communicate properly with you. Take your money elsewhere, and don't waste your time with TutorChase!

17 avril 2026
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Réponse de tutorchase.com

Thanks for your feedback, and we’re really sorry to hear about your experience.

This situation clearly fell below the standard we aim to provide. Both tutors did not get in touch within the expected timeframe, and during this period your client manager was on annual leave, with your account temporarily covered by another team member.

We did reach out on multiple occasions regarding alternative tutor options, but unfortunately did not receive a response. That said, we fully understand your frustration given the time sensitivity around your exam.

A full refund has now been processed, and we’re sorry again for the inconvenience caused.

Noté 1 sur 5 étoiles

No response after initial contact

Filled in the form had a response on WhatsApp, gave further details and was told they would get back to me shortly with a tutor. Never heard back from them.

27 mai 2025
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Réponse de tutorchase.com

Thanks for your feedback.

We did follow up on multiple occasions via both WhatsApp and email after your initial enquiry, but unfortunately didn’t receive a response. As a result, we weren’t able to proceed with matching you to a tutor.

If you’re still looking for support, we’d be happy to pick this back up for you.

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