Tvappbuilder Avis 14

I originally gave this team a 5-star review, and at the time it was fully deserved. The level of support and service at the beginning was excellent.

Unfortunately, things have changed significantly.

I’m currently running a channel that includes paid content, which is now accessible for free to anyone who signs up. This is a serious issue, especially as the content belongs to artists who expect it to be protected and monetised correctly. I’ve raised this and several other concerns multiple times over the past couple of months, but they remain unresolved.

Being told that there are other clients to deal with is not an acceptable response. Every client should be treated with equal importance, particularly when the issue directly impacts revenue and trust. This situation risks damaging not only my platform, but also the confidence of the artists and users who rely on it.

Response times have also slipped far beyond the originally stated 24–48 hours, with repeated follow-ups going unanswered.

I supported this company early on and made every effort to communicate issues constructively. However, being consistently ignored over matters of this severity is extremely disappointing.

I’ve chosen to keep my original 5-star review visible so others can clearly see the contrast between the service then and the service now.

Which one i remove is on them.

Update...

This matter requires urgent attention.

TV App Builder has removed our channel following our repeated attempts to obtain support for a critical issue that was never resolved. Despite multiple emails over the past few days, we have yet to receive a meaningful response.

Over the past four months, we have invested significant time and effort into building our channel and onboarding artists. At the time of removal, the platform included multiple clients actively trying to sell their work, but were unable as the tracks were open for all. Alongside ongoing discussions with bands, singers, promoters, and production companies.

Initially, TV App Builder provided a strong service. However, this declined when a serious issue arose whereby paid content was left openly accessible. This created a clear risk to both our business and the intellectual property of the artists on our platform. As a result, we sought support as a matter of urgency.

In your previous response below, you referenced that I had contacted your team 587 times, you have since removed that comment. It is important to put that figure into context. Those messages represent both early-stage feedback where I was actively helping identify issues within the platform, and ongoing attempts to have a serious security flaw addressed after it became clear that paid content was exposed.

Rather than reflecting negatively on us, those 587 messages highlight the lack of timely response and resolution to a critical issue that required your quick intervention. Backend issues of this nature cannot be resolved by the user and rely entirely on the platform provider to address.

Support exists for situations exactly like this. The failure to resolve the issue over an extended period of over 6 weeks, followed by the removal of our channel, is both unprofessional and concerning.

It is also important to note that imagery associated with our platform has been used on your sales materials without our permission.

The removal of our channel has directly impacted a growing group of artists who trusted us to provide a secure platform for their work. This situation affects not only our business but the livelihoods and confidence of those creators.

We strongly encourage this matter to be addressed promptly and professionally.

Omgggg the bestttttt!!! I would love to recommend!

This is a totally amazing TV App. After thousands of dollars & back & forth with designers I am now able to manage both Roku & Fire TV from one place. The interface is incredibly user-friendly, making it easy to navigate through the various options & find excatly what I am looking for, fast uploads with built in AI for Images & video descriptions makes publishing easy. The Support is Top Notch, I decided to give it a try because I was tired of the money & time wasted behind the programmers & it ws the best decision I ever made since decidint to get my own TV app. If you are lucky enough to get Zac on your support ticket he will impress you. I give them 10 Star ★★★★★★★★★★

We now have two channels on app builder we absolutely love this company their customer support is the best I've ever seen with any company. They get back to you right away. They're a joy and pleasure to work with. We're very excited to build with them. I highly recommend them to anyone who wants to pursue a dream

Zach and the team at TVAppBuilder are special. They listen to their clients. The service is excellent. The pricing is a great value and the application is very easy to use and getting easier by the day. For the service they are offering, they can certainly charge more (and I told Zach this directly). It works. No smoke and mirrors. It works. I was up and running on his site in minutes and on Roku and FireTV in a few days from "publication." If you have a need to be on Roku, FireTV and want an easy to use option... look no further. This is legit.

TV APP BUILDER has been a total win for our CTV and OTT plans. If you’re trying to launch a streaming app without the usual headaches, their platform is genuinely user-friendly—clean setup, straightforward workflows, and it actually feels built for people who want to move fast.
What really stands out is the very competitive pricing. For what you get (and how quickly you can get to market), the value is hard to beat compared to other options in the space.
We also needed strong device coverage, and TV APP BUILDER delivered for the big screens—getting our streaming app ready for Roku TV and Fire TV was way smoother than expected.
Shoutout to Zac and Vlad in particular—both were consistently friendly, responsive, and genuinely helpful whenever we had questions. If you’re building for CTV/OTT and want a reliable partner, TV APP BUILDER is absolutely worth it.

Honestly what they have built has helped my business so much. Unlike many other programs i've tried they literally are the best! Easy to publish and the up coming features are beyond amazing to really help my business scale. I truly wish I found them way before this time! So amazingly pleased with their communication and dedication to their customers many questions. Seriously am pleased with teaming up with them and can not wait to see how more of their developments will come with this platform.

We have been running a streaming music station for about 3 years now, and TVappbuilder is about the 4th platform that we've tried out. I absolutely love their platform's ease of use and their level of support. They have also implemented some of my suggestions very quickly. I love that they're open to ideas!

AppBuilder earns a 5-star rating from me for a few key reasons: real customer support, an easy-to-use dashboard, and reliable communication. When I have questions, I don’t feel ignored—I get answers in a reasonable timeframe. The platform is well-designed, the app looks professional, and it genuinely adds value to my business. A great experience overall.

This app is brilliant, I wish I had known about them years ago. I struggled with my previous app, but Zac and his team made the process simple. Great product and great service.

Thank you.

I honestly can’t say enough good things about TVApp Builder.😇

From start to finish, the experience has been incredible, and the customer service truly went above and beyond. Creating my TV channel, HealSelfie TV, was surprisingly easy. I'm not only on YouTube anymore 🙌🏾@HealSelfie

Anytime I felt unsure or didn’t know what to do, I reached out and received clear, patient, step-by-step instructions that made everything feel simple and stress-free. I never once felt alone in the process.🙏🏾

The dashboard is beautifully set up and so intuitive. I absolutely love how everything is organized, especially the built-in video walkthroughs that guide you through each step.

I was able to create new thumbnails directly inside the app, customize different sections, and get my channel approved in a short amount of time. And this is coming from someone who is not tech-savvy at all—this entire process was truly a cakewalk.😁

What really stood out to me is how this platform made me feel like I’m no longer limited to social media. There’s something incredibly powerful about having your own branded TV app—with customized colors, layouts, and sections exactly the way you want them.

🤩🤩Seeing HealSelfie TV live on Roku and Fire TV honestly blew my mind. I’ve always had big dreams of being “on TV,” and now I’m over here like… wait, did I just make it?! 😂 Total game changer.

On top of all that, the cost is way more affordable than any other services I researched, and the value you get is unmatched. I genuinely feel lucky to have found this company to work with.💯🙌🏾🫶🏾

If you’re creating content of any kind and want to take your brand to the next level, I highly recommend TVAppBuilder. It’s empowering, user-friendly, and backed by a team that truly cares about your success. 💛✨

Thanks so much for all you do for us. Zac, you have been such a help in helping us take our business to the next level. Thanks again for all your help, much success to you and yours!

TVAppBuilder has made growing my following easier than ever. They have been extremely quick to answer any of my questions, and always ensure I am headed in the right direction.
Whether you are looking to create, cultivate or grow your brand; TVAppBuilder is the place to be.

Zac is so efficient and made my app building experience effortless!

His prices are based on dream building meaning it’s affordable and he’s not trying to rip you off.

If I ever need another tv app built, this is my go to.

Thanks Zac!