TV Shop Avis 102

I ordered a thin Lizzy product advertised as a free trial for 30 days. I tried it and it did nothing for me. After 1 week I phone for the address to return it. I have phoned 5 times and couldn’t get the return address. They kept saying they would get someone to give me an order number for return, didn’t happen. They keep talking on and on and getting nowhere. Now the 30 days are up and they are trying to get nearly $200 off me! I closed the account so they can’t just take it! I received a message today telling me payment is overdue. I responded that I am not paying and if they want the product returned they had better send me the address! I go overseas in a few weeks indefinitely so good luck trying to get it then! This is a total scam as they make it impossible to return the product within the time frame!

TV shop appears to me to be a total scam. You contact them for a price and they cannot give it to you but take your number and then have people annoy you for weeks trying to get you to buy it.

I purchased the 'does it all drill bits' - what a heap of rubbish they were - melted when trying to drill through steel, hopeless on wood, OK on concrete/cement, useless on hard stone. No hope of getting any satisfaction from TV shop when complaining.

I have checked their prices against similar items many times and often look at their reviews. They do not have very many happy customers. Prices are way over the top and from reviews getting your money back is nigh on impossible.

I now have blocked there number but still ring occasionally just to inconvenience them like they did me. Encourage other dissatisfied customers to do the same.

Time our leaders stepped in and did something about these types of misleading ads.

Brought a itread worked for 3 months crapped out now they keep telling me they aren't getting my emails with the video requested so I refuse to pay the balance owing on the piece of junk until they repair it or replace it yet they keep hounding me for money offering to knock 40% off but still don't get customer care on the case to sort it out definitely wouldn't recommend dealing with the TV shop as they like to talk around in circles and not act on the problem. 😤

My husband (for whatever reason) trailled the flex fitness machine. We needed a special room to house this which we don't have plus the total cost was outrageous. Not as outrageous as my stupid husband for taking the deal. According to him it was a months trail which is up and we need to return the goods. Unfortunately, you can't do this without speaking with the consultant who encouraged you to try the deal as they don't take cancelations.
Anyone who has an ounce of common senses do not be conned by the TV shop to take out deals for a trial period - you end up with being totally angry because you get the run around - your fault as the purchaser.
We are still waiting for the consultant to call so we can have the correct information to return the goods which you have to pay for. My husband was to blame for listerning to the sales pitch so no one else to blame but himself. Let the buyer beware.

This company are a bunch of lies. Contact the serious fraud office if you get a text from them. The filthy scum will dive in to your bank account with out your permission.
They make ups look bad as they hide behind there name shut them down.

I phoned to order heaters. Staff told me they Will call me back.i replied no thanks I'm off to work.we will call this afternoon or after 5 he said. I kept replying I do not want a call back..can't answer my phone at work!! . I insisted I will phone when I can place my order he still kept pushing saying what about tomorrow morning. I terminated the call he kept talking over me and was not listening!!

Tv shop is ripping off me and my fiance when we first signed up they said it was only $28 50 now I am paying $33 34 leaving us with no food to buy

DO NOT DEAL WITH THESE PEOPLE When you call them the first thing they want is your name and contact details so they are in control and they can call YOU! They will not be up front and tell you how much the product you are calling about will cost you, you cannot return items to the depot yourself they insist you post or courier them!! often not practical and expensive. They called me back after 10pm at night on one occasion then still would not be up front on prices, eventually they said a cost .... way over the top I said no way and they offered me cheaper 2nd hand returned rubbish! DODGY PEOPLE

Coming from past reviews, I give these Damn Scammers a one star review. Will not order from these Knuckleheads, and will certainly not deal with them. Don’t order from them - It’s not worth your money. They will scam you.

they have taken 880 dollars from my account after i cancelled i only wanted to enquire about price. I now have a queen size bed coming i dont want. why have they done nothing on fair go? because tvshop advertize on there i am going to tvnz about these fraudsters if we all did, maybe able to get leaches off air.

DO NOT EVER BUY ANYTHING FROM THIS COMPANY, THEY ARE CON MERCHANTS, THEY DO NOT INFORM YOU OF DELIVERY COSTS, NIGHTMARE TO RETURN GOODS, CUSTOMER SERVICES CUT YOU OFF WHEN TRYING TO SORT A REFUND, DO NOT BE FOOLED, DO NOT BUY, READ REVIEWS, AND STAY WELL AWAY FROM THIS COMPANY

I WOULD NOT RECOMMEND THE TEBO MASSAGE CHAIR.. THEIR IS NO GENTLE FUNCTION, IT IS FULL ON.. NO RELAXING ELEMENT TO IT, I HAVE HAD A LOT OF MASSAGES AND THIS WAS COMPLETELY UNENJOYABLE. SO DEEP AND AGGRESSIVE AND I LOVE A DEEP MASSAGE. I HAVE TRIED BETTER MASSAGE CHAIRS AT WAY LESS COST. SERIOUSLY TOO EXPENSIVE FOR WHAT IT IS. LOST 3000 DOLLARS IN RETURNING IT. 1900 FOR COURIER, 1000 FOR TEBO AGREEMENT. WHEN TOLD THEM ABOUT PROBLEM THAT I WAS TOLD THERE WAS A GENTLE FUNCTION, THEY
LIED AND I BOUGHT IT BASED ON THAT LIE. THEY SAID OTHER PEOPLE WHO HAVE HAD SAME PROBLEM PUT A CUSHION TO SOFTEN THE MASSAGE. DO NOT BUY UNLESS YOU HAVE TRIED IN A SHOP OR SOMEWHERE ELSE. AIRBAGS ARE REALLY SILLY, THE IONISED AIR IS NOT AFFECTIVE, GIMMICK.. LOSS OF 3000 DOLLARS..NO LIE. DO NOT BELIEVE WHAT YOU ARE TOLD.. PLEASE..

Purchased Invictus vacuum cleaner not what I ordered was given incorrect information on initial call raised numerous tickets for someone to get back to me no one rung then I received call about missed payment once again raised my complaint today they removed 533.36 from my account without permission writing complaint to ombudsman had enough of dealing with people that I can't understand and a company that just rips you off

Ordered an adjustable bed I saw on the TV. Bambillo king-sized. Then I realised that it's cheaper to buy it locally, and they have all the same functions for less than half the price! I cancelled my order by phone within two days of ordering and was assured that my refund would go through within 10 days. I called today, and it hasn't even been cancelled and is in transition!. I tore them a new A-hole on the phone and tried to sort it out. I have asked them to get an account manager to call me back and guarantee my refund, and by email.

I haven't even bought anything yet, but the service is appalling. You can't get through to them, just to a contact centre with people I can't understand. Are they a scam?? has anyone had problems with credit card fraud with them?

I purchased three Sunshine blade Instant Heaters.
Two heaters have been in installed just over a year, but used for about 4 months. One was outside under an awning and the other I used inside in my bedroom. I recently went to use them due to cooler weather. Firstly, I found that the remotes were not working any longer so I purchased new batteries CR2025 for each remote and both remotes would still not work. I then tried to use the manual button on each heater, one heater would not allow me to use any level of heating and the other would stay locked into L4 heating.
When I contacted the TV support team to advise them of the faults they informed me that the heaters were out of warranty and I would need to take them both to my local repair shop. However, I could buy replacement remotes from them. (as if I would)? Unbelievable given that I had only a few months of use from these heaters. I was initially happy with the purchases. But, given their short term lives this makes these heaters the most expensive on the market if you only get a few months use. Very poor and disappointing experience dealing with this company that obviously do not stand buy their products.

I bought an exercise bike to TV Shop and it was delivery to wrong address, I requested to bring it to my address and the courier said another date. I complained to call center and operator pass me to New Zealand head office and there the manager treated me very badly and he didn't take any responsibility of it, at last I didn't get the product and not the refund for the money I'd already paid. To take them to Fairtrading is not posible because the head office is located in New Zealand. Any problem that can happens you're
totally expose to loose all your australian consumer rights.
This happens to me. I don't buy anymore any product online that the bussiness head office is not in Australia.

So far I have to say I’m not very fond of them so far. I purchased 2 TV’s from them. I had to do 2 different transactions because the site was trying to charge $900 for the TV’s. Posted price was $99 for each. I received a transaction number etc. However when I attempt to go to the site to see the status it says site is closed. I’m going to give it week and if I don’t hear anything will contact my bank and have the reverse the charges. UGH!!! Should have known it was a scam. DAMN!!

My mother purchased a tebo chair and returned it within 30 days timeframe! Could not keep due to medical condition! Disgusting service!! Over 3 phone calls to return chair and another 3 phone calls for refund and now they say mum needs to pay restocking fee. Different story every time we ring, total fraud and cannot get the refund. Consumer affairs here we come!