Costly Experience, Poor Communication, and Lack of Results
I don’t like leaving negative reviews, but in this case it’s warranted because working with this brokerage ended up costing us a significant amount of money while our business was listed with them.
We had a one-year contract, and during that time there was very little interest in our business. Communication was consistently poor. I often had to follow up multiple times just to get a response, and even then it could take days to hear back.
Since we had never sold a business before, we assumed the lack of interest was normal. Later, we realized it was largely due to a lack of effective marketing on the broker’s part. Every day our business sat listed with them resulted in further losses.
Once the contract ended, we signed with a different broker at another firm. The difference was immediate. Within the first month, we had multiple offers and were under contract. The new broker actively marketed the business, took professional photos, generated real interest, and maintained excellent communication through calls, emails, and texts.
To make matters worse, TransWorld later contacted me claiming they were entitled to a commission because a mildly interested buyer who had previously inquired through them also reached out to our new broker. That felt completely unreasonable.
If you’re planning to sell your business, I would strongly recommend saving your time and money by choosing a different brokerage.








