I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Voir plus
L'entreprise a répondu
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Voir plus
L'entreprise a répondu
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Coordonnées de contact
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Afrique du Sud
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,1
Bien
202 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All was easy to use but I want to be able to track and get more feedback.
All was easy to use and order, I just need more updates. To track my order.
13 octobre 2023
Réponse de Ubuy South Africa
Hello Francois,
Thank you so much for taking the time to share your feedback & rating. Your review is important to us. Regarding the order tracking, the product has been shipped and we have sent an email with the latest tracking details so we request you to please check and revert us back to the same.
Best Regards,
Team Ubuy
Your ad said estimated delivery is 11…
Your ad said estimated delivery is 11 October (I purchased it on 3 October. On 11 October it only reached the warehouse. It has not even been shipped yet. But no explanation, nothing.
3 octobre 2023
Réponse de Ubuy South Africa
Hello Thomas,
Thank you for reviewing us. The order has been shipped and we have sent an email with the latest tracking details so we request you to please check and revert us back to the same. However, we have shared your feedback with our quality team and we will work on it.
We value our customers and take all the necessary actions for their satisfaction. We apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello Bjorn,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Impressed with service
Ordered on 13 September, delivered ex US to my door on 20 September. I was a bit worried, but checked recent reviews which seemed quite good. Was impressed with whatsapp updates and could be monitored where process was online. need to check the freight and taxes cost
20 septembre 2023
Avis spontané
Réponse de Ubuy South Africa
Hello Lesley,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
I am very impressed with Ubuy
I am very impressed with Ubuy. I placed an order with them on September 20th thinking it would take at least two weeks to get here from the US but it was delivered to my door on September 27th! Great service and great communication from them. I'll definitely shop with them again
20 septembre 2023
Réponse de Ubuy South Africa
Hello Sallie,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Delivery on time and within a short…
Delivery on time and within a short period Very impressed
20 septembre 2023
Réponse de Ubuy South Africa
Hello ParvinMagan,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Faulty site
Tried to reset my password after I had forgotten it. Took 2 weeks (as well as 2 support agents, multiple phone calls and emails) to reset it and then the new password only worked once and now I can't log in again. Tracking of orders without being able to log in is also very difficult.
21 septembre 2023
Réponse de Ubuy South Africa
Hello Dillon,
We apologize for the inconvenience. Regarding your concern, our team has sent you an email requesting you to share a screenshot of the error message which you are encountering while logging into your Ubuy account. Along with that, we have also shared the latest tracking details of your ongoing order, therefore, we request you to please check and revert us back to the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we apologize for the inconvenience caused to you. We appreciate your cooperation in this regard.
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello Carin Erasmus,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Fast delivery (considering customs…
Fast delivery (considering customs delay).
Excellent product that can't be found in SA.
Shipping and customs charges are ridiculous, but not the fault of UBuy.
Excellent updates during custom delays.
31 juillet 2023
Réponse de Ubuy South Africa
Hello Mark,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Made the impossible possible
You made it possible to get otherwise impossible products available to me to be able to complete my work.
30 juillet 2023
Réponse de Ubuy South Africa
Hello Richard Burton,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I got the products and earlier than…
I got the products and earlier than expected, i kept getting updates between the purchase and the actual delivery, that to me is a pefect service. Will definetly recommend to anybody
10 juillet 2023
Réponse de Ubuy South Africa
Hello Mpho Molisana,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Réponse de Ubuy South Africa
Hello Cameron McCulloch,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
You can buy with confidence that item…
You can buy with confidence that item will be delivered in time.
12 juillet 2023
Réponse de Ubuy South Africa
Hello Martha Botha,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Good price and reliable
Easy transaction, good pricing and good communication after sales.
7 juin 2023
Réponse de Ubuy South Africa
Hello Sanette Gildenhuys,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Great site !
21 juin 2023
Réponse de Ubuy South Africa
Hello Buhle Johan Ngcongo,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello Louis Vlok,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great Shopping experience
13 juin 2023
Réponse de Ubuy South Africa
Hello Mshiyeni Petros Zimu,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello Simphiwe,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Excelled in service go the extra mile
21 mai 2023
Réponse de Ubuy South Africa
Hello Nicolene Fourie,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
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