Came across United Gas & Power at the Management in Practice Conference in Manchester and decided to make the switch after seeing the potential savings. Tom and Lewis made the process simple and profe... Voir plus
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Lisez les avis des autres
I’ve had an excellent experience with UGP over the years. The staff are always friendly, professional, and genuinely helpful, and their rates have consistently been the most competitive I’ve found. I’... Voir plus
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Hannah was very responsive and sent clear guidelines of what she needed from us to make sure the change of tenancy was simple and smooth. This was on multiple units and was an easy experience which is... Voir plus
L'entreprise a répondu
Thank you - the team have been brilliant, answering every question and we are very pleased with the quote. Great to get a good price in the current climate
À propos de l'entreprise
À propos de UGP - United Gas & Power
Écrit par l'entreprise
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Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Écrit par l'entreprise
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Coordonnées de contact
Guiseley, LS20 8AH, Leeds, Royaume-Uni
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Prompt,efficient and friendly service
Prompt,efficient and friendly service. Having a dedicated Account Manager means knowing who you will de dealing with.
16 décembre 2025
Réponse de UGP - United Gas & Power
Thank you for your kind feedback. We’re pleased to hear you found our service prompt, efficient and friendly, and that having a dedicated Account Manager has made the process straightforward. We really appreciate you taking the time to share your experience and look forward to supporting you going forward.
✨ The UGP Team
Réponse de UGP - United Gas & Power
Thank you for taking the time to share your feedback. We’re really pleased to hear you appreciated the personal attention, patience, and care from the team. Providing a thoughtful and supportive service is very important to us. Thanks again for choosing UGP.
Just switched to United Gas and Power
Just switched to United Gas and Power, they gave us a very competitive price and the switch over was effortless.
8 décembre 2025
Réponse de UGP - United Gas & Power
Thank you for your great review! We're pleased to hear you secured a very competitive price and that the switch to UGP was effortless. Making the process simple and hassle-free is exactly what we aim for. Thanks again for choosing United Gas & Power — we’re glad to have you on board.
A superb and trouble free service
A superb and trouble free service
Brad managed to deliver on our request and reduce our potential utility expenditure significantly
The whole process has been dealt with professionally, courteously and with a positive approach to meet our requested timescales.
Sophie then took up the baton and with the same professionalism a brought everything to a more than satisfactory conclusion.
Thank you both for exemplary service
3 décembre 2025
Réponse de UGP - United Gas & Power
Thank you so much for taking the time to share your feedback. We're delighted to hear that Brad was able to secure significant savings for your business and that the process was handled professionally and efficiently throughout.
It’s also great to know that Sophie continued this level of service and brought everything to a smooth and satisfactory conclusion. We truly appreciate your kind words and will make sure both Brad and Sophie receive your praise.
Thank you again for choosing UGP — we're always here if you need anything!
Everyone that I spoken to have been…
Everyone that I spoken to have been really helpful and solved all my questions. The transfer over was seemless.
24 novembre 2025
Réponse de UGP - United Gas & Power
Thank you for your wonderful feedback! We're so pleased to hear that our team were able to help with all your questions and that your transfer over to UGP was seamless.
If you ever need anything, we’re always here to support you. Thanks for choosing UGP!
Réponse de UGP - United Gas & Power
Thank you for your review! We're delighted to hear that your energy contract transition was smooth and straightforward. If you ever need anything in the future, our team is always here to help.
Thanks for choosing UGP!
Herbie was very helpful and advised me…
Herbie was very helpful and advised me on the market and helped us navigate a new contract for the office. Thanks again
28 novembre 2025
Avis spontané
Réponse de UGP - United Gas & Power
Thank you for your feedback! We're really pleased to hear that Herbie was able to support you with clear market advice and guide you through securing a new contract for your office. We appreciate you taking the time to share your experience, and we're always here if you need any further assistance.
Thanks again from all of us at UGP!
Very helpful and responsive
Very helpful and responsive. Also usually the best pricing. A welcome change from the usual feeling of needing to be guarded and on edge when dealing with utilities companies. They actually feel like they are trying to help you / work with you!
14 novembre 2025
Avis spontané
Réponse de UGP - United Gas & Power
Thank you for taking the time to share your feedback! We’re delighted to hear that you’ve found our team both helpful and responsive, and that our pricing has been competitive for you. Creating a transparent, supportive experience is something we work hard to deliver, so it’s great to know we’ve made a positive difference compared to your past experiences with utilities companies.
If you ever need anything, we’re always here to help.
– The UGP Team
Tom really looked after me with advice…
Tom really looked after me with advice above and beyond
24 novembre 2025
Réponse de UGP - United Gas & Power
Thank you for your review! We’re so pleased to hear that Tom was able to go above and beyond with his advice and support. Providing genuine, helpful guidance is something we pride ourselves on, and it’s great to know Tom made such a positive impression.
If you need anything at all going forward, we’re always here to help.
– The UGP Team
Professional and positive experience
My dealings with UGP have been positive right from the start. Tom explained the change over process thoroughly, providing us with a competitive deal and seamless transition. It was quick, professional and the customer service is excellent. Lewis and Sophie followed up with support and advice. So far it has been a pleasure dealing with this company.
24 novembre 2025
Réponse de UGP - United Gas & Power
Thank you for taking the time to leave such a positive review. We're delighted to hear that your experience with UGP has been smooth from the very beginning. Tom will be thrilled to know his clear explanations and support helped make the switch seamless, and it’s great to hear Lewis and Sophie were able to provide helpful follow-up and advice.
We really appreciate your feedback and are pleased that our service has made a strong impression so far. It’s a pleasure working with you, and we look forward to supporting you throughout your contract.
– The UGP Team
Worst energy company ever
Worst energy company ever. Just been charged £139.50 for £17.99 worth of electricity! £139.50 standing charge. Avoid this company like the plague!
20 novembre 2025
Avis spontané
Réponse de UGP - United Gas & Power
Hi, thank you for your review. We’re sorry to hear about your concerns regarding your recent charges. Standing charges are set out clearly in all contracts and are reflective of industry-wide costs, but we absolutely want to make sure everything on your account is accurate.
Please contact our Customer Service Team at hello@ugp.co.uk
or call us directly so we can review your account in detail and explain the breakdown of the charges. We’re committed to resolving this for you as quickly as possible.
– The UGP Team
Lovely Company
I have only just signed up. So far all very smooth and helpful. They are not too pushy which is nice and they make the process very easy. Bradley has been very easy to talk to.
11 novembre 2025
Réponse de UGP - United Gas & Power
Thank you for your lovely review! We're delighted to hear that the sign-up process has been smooth and that you've found our approach helpful and never pushy. It’s great to know Bradley has made everything easy to understand and straightforward.
We really appreciate you choosing UGP and we look forward to supporting you throughout your contract.
– The UGP Team
Good customer service
Tim responded to my request quickly and kept me informed of progress and we reached an agreeable conclusion
10 novembre 2025
Réponse de UGP - United Gas & Power
Thank you for your feedback! We're really glad to hear that Tim provided quick responses and kept you informed throughout the process. We’re delighted everything was resolved to your satisfaction.
– The UGP Team
I have been using UGP only this year
I have been using UGP only this year, however they are very efficient, friendly and pretty much have a great service, I have been dealing with Regan who has been fantastic
3 novembre 2025
Avis spontané
Réponse de UGP - United Gas & Power
Thank you for your kind words! We’re delighted to hear you’ve had such a positive experience with UGP and that Regan has provided fantastic service. We really appreciate you taking the time to share your feedback and look forward to continuing to work with you.
– The UGP Team
Changed over to UGP from an existing…
Changed over to UGP from an existing energy provider, I almost forgot I did this as everything was so seamless, no problem at all, Bradley and Sophie were so helpful, pleasure to do business with.
3 novembre 2025
Réponse de UGP - United Gas & Power
Thank you for your lovely feedback! We're so pleased to hear that your switch to UGP was seamless and hassle-free. It’s great to know Bradley and Sophie made the process so smooth — we’ll be sure to pass along your kind words to them. It’s a pleasure having you with us!
– The UGP Team
We recently moved over to UGP for the…
We recently moved over to UGP for the supply of our commercial power. Our account manager Thomas was very helpful throughout the transition and made the process very smooth. Based on our experience so far, I wouldn't hesitate to recommend UGP. Thank you to Thomas and the team.
1 novembre 2025
Avis spontané
Réponse de UGP - United Gas & Power
Thank you so much for your kind words and recommendation! We’re delighted to hear that Thomas made your transition to UGP smooth and straightforward. Providing a seamless experience and great customer support is exactly what we strive for. We really appreciate you choosing UGP and look forward to continuing to support your business!
– The UGP Team
Dylan Cawley and team
Dylan and team are great to work with and very on the ball. They respond quickly, always answer questions fully and work out solutions to suit our business requirements. Id highly recommend UGP to anyone.
31 octobre 2025
Avis spontané
Réponse de UGP - United Gas & Power
Thank you for your fantastic feedback! We’re so pleased to hear that Dylan and the team have provided such responsive and solution-focused support. At UGP, we pride ourselves on delivering excellent service tailored to our customers’ needs. We truly appreciate your recommendation and look forward to continuing to support your business!
– The UGP Team
Colber Farm & Glamping
We’ve had our farm energy contracts with UGP for several years now. They always offer the best rates and out accounts manager Tom Menaldino is a direct contact whenever needed. Would recommend UGP as a supplier to other farms and businesses
31 octobre 2025
Réponse de UGP - United Gas & Power
Thank you so much for your continued trust and loyalty! We’re delighted to hear that you’ve had such a positive experience over the years and that Tom has been a reliable point of contact for your farm. It’s great to know you’re happy with our competitive rates and service. We really appreciate your recommendation and look forward to supporting Colber Farm & Glamping for many years to come!
– The UGP Team
Friendly, attentive and smooth process
I was very impressed by the knowledge of the UGP adviser who was very friendly, accessible and extremely attentive to our requirements. His style and approach was instrumental in us choosing to place a contract with them. The process of obtaining quotations and discussing issues was very smooth and the tariff rates offered were very competitive. We look forward to a very beneficial relationship with UGP going forward.
30 octobre 2025
Réponse de UGP - United Gas & Power
Thank you for your kind feedback! We’re so pleased to hear that you found the process smooth and our adviser both knowledgeable and attentive. At UGP, we pride ourselves on delivering a personal, professional service and it’s great to know this made a difference in your experience. We’re delighted to have you on board and look forward to a successful partnership going forward!
– The UGP Team
These guys are the best
These guys are the best! Thank you, Tom and Niamh.
I recently opened a private counselling practice, and discovered that the gas meter had been illegally removed prior to my tenancy — yet the live feed was still active and supplied by a well-known energy company. The previous supplier was extremely unhelpful throughout my attempts to leave, raising objection after objection and making repetitive, unreasonable requests.
Then came Tom and Niamh… wow! They could not have been more helpful. They always answered the phone and emails promptly, liaised on my behalf, and arranged the fitting of a new meter. I’ve developed an excellent rapport with them — they truly bring back the personal touch that so many mainstream companies have sadly lost.
Make your life easier — just use these guys
16 octobre 2025
Réponse de UGP - United Gas & Power
Thank you so much for your wonderful review! We’re delighted to hear that Tom and Niamh were able to step in and make such a positive difference during what sounds like a really challenging situation. Providing a personal, hands-on service is exactly what we aim for at UGP, and it’s fantastic to know that their support helped make things smoother for your new practice. We truly appreciate your kind words and wish you every success in your business!
– The UGP Team
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