Electronic Partners Avis 

What makes Electronic Partners stand out is not only the repair itself, but the care they take to communicate progress at all stages and to outline upcoming costs clearly, seeking authorisation at each step of the investigation.

The posting and return process is very easy; it's just great to have our 1993-built Kenwood KA-5050R powered up and running perfectly again!

Great communication, very quick diagnosis and repair. An excellent all round service.

Our high-end CD player was broken. These guys fixed it and now it's working perfectly. Very happy with the results, would highly recommend.

Fast and professional

Just the best. Superb and professional service from initial approach, providing a postage label, estimate, repair and fast return. Very cost-effective.
I feel able to recommend them to anyone looking for a reliable repair to anything in their range.
From one VERY happy customer

Excellent service, fantastic communication, I personally visited the repair centre in Telford and staff were found to be polite and friendly.The team Fixed my Dac on my nad amplifier although parts took a while to arrive but there is an online portal service that makes it easy to communicate to explain the issues.
This outfit in my opinion offers a professional service at a reasonable price .I believe a decent service comes with a price, like with any trade if you pay peanuts expect monkeys. No monkeys to be found at this company. I will use this company again.

Electronic partners were very helpful when I made my initial enquiry on the telephone. They kept me informed about the progress of my repair and my turntable came back as good as new

Fantastic service and reasonable pricing. Sent 2 old Bose units in for repair and the communications were excellent and products returned working. Will definitely use them again.

Their free quote was completely off and laughable, honestly. I put in a query regarding replacing the left analog sticks of two PS5 controllers. This was explained very clearly as simply replacing the sticks to fix controller drift. The price they quoted me for this was £119. Which is more than what buying 2 new controllers costs. Also, this can't be chalked up to the cost of new parts. New analog sticks cost about £3. I know this because I've bought the parts, but they need to be replaced using a soldering iron, which I don't have.

Not sure who's reviewing these quotes, but maybe you should re-examine your process if you want to be taken seriously.

Excellent. Bose unit and changer repaired. Prompt service and good instructions on web site

I am very pleased with the service. They kept me informed all the way through, my equipment was repaired and delivered on time. Not to mention the excellent customer service. If anyone needs their equipment repaired, this is the place to send them to.

Completely misinterpreted my request. Impossible to reply to their email. I simply wanted a couple of (supplied) small backup batteries soldered to a circuit board. Instead they couldn't quote because they tried to convince me there is a fault needing diagnosis and parts required!

Quoted widly out because they did not bother to read my quote request propery, leading to wasted time for me and this organisation & personally inccuring £16 cost just to send in my item with no repair done.

Explained this to their customer service system, I offered to meet half way and pay half the costs even though i through believe this is all their fault. They rejected this notion.

If they had read my quote request properly, called or communicated on the matter woudnt of sent it in, but instead paying for a waste of time and no repair.

My advice - Use a local company so postage not required and can quote in person ACCURATELY -- Or competitor of this organisation as not a good service

Easy to talk to and good communication and repaired my item very quickly. Highly recommend

Simple website to use - clear, easy instructions with quick quote and repair.

What a find! Excellent service and repair time. I highly recommend this company as live in a rural environment with no audio/repair services locally. Also good collection/delivery via Royal Mail.

Electronic Partners you kept me informed throughout your care & repair of the audio system. I am very relieved you were able to repair it.

I did feel it took quite a while for the whole process to be concluded but the end result is what is important.

Thank you so much.

Charged me over £90 to deal with a battery issue, and did even replace the battery. No warranty because of liquid damage. No doubt they have covered themselves in the very small print in their t&c s.

All proficient in completing the repair and very clear in explaining in what and how it is being done.
My only criticism would be the amount of time was taken.
From the time it left my house to it being returned it was a month, which I thought was a bit excessive.
I would use again though

Helpful from start to finish. Good service from a HUMAN, always much quicker and more efficient. Best result is that the equipment now works. Many thanks to all concerned.