Do yourself a favour and search reviews with the keyword ‘claim’. That’s the acid test. Easy to sell a meaningless policy and get good reviews for this. Seven weeks and counting since I claimed and no... Voir plus
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Lisez les avis des autres
Easy to do. Reasonably priced in comparison to the insurance offered through Sky. Obviously can't comment of how easy it is to claim.
The Bubble team member,was very honest, friendly and explained everything to me perfectly towards my New cover with Bubble. Thank you for been humble,even tho ,my line was bad connection. 100% "The... Voir plus
Thanks to protect my bubble I feel at ease now. Trying to find an insurance company that cover everything for my brand new Samsung fold 8 512gb felt almost impossible. I'm extremely relieved it's fina... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Insurance for everything in your gadget bubble. Your mobile phone, tablet, camera, laptop and more! Protect Your Bubble is a UK-based insurance provider offering simple, affordable cover for mobile phones, gadgets, and personal technology. Since launching in 2008, we've helped protect more than 1.5 million devices across the UK and Ireland, giving customers peace of mind when the unexpected happens. As part of Assurant, a Fortune 500 company with over 120 years of insurance experience, we combine trusted expertise with a straightforward approach to insurance. We want to make insurance easy to understand, purchase, and use. Whether it's a cracked screen, accidental damage, theft, or mechanical breakdown, we're committed to providing reliable protection and a smooth claims experience for the devices our customers rely on every day. At Protect Your Bubble, we focus on clear communication, fair treatment, and putting customers first, helping people protect what matters most.
Coordonnées de contact
Assurant , Emerald Buildings, Westmere Drive, , CW1 6UN, Crewe, Cheshire, , Royaume-Uni
- customerservices@protectyourbubble.com
- uk.protectyourbubble.com
4,4
Excellent
23 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was quite straightforward navigating…
It was quite straightforward navigating the site. The cost of the insurance was very attractive with 20% of. The only problem was that I wanted to pay it in full!
24 juillet 2026
A company that cancels your policy and…
A company that cancels your policy and doesn't tell you about it leaving you thinking your phones are still insured when they aren't. Wouldn't bother. Customer service is horrific also.
23 juillet 2026
Avis spontané
Réponse de Protect Your Bubble
Hello Josh
We are really sorry to hear your feedback.
As we have not received any further details from yourself we are unable to verify you as a customer or look into this further for you.
You will have received an email from Trustpilot requesting more information about you and your experience.
Please provide details via the email, including your full name and policy ID in order for us to investigate further.
Kind Regards,
Protect Your Bubble
I had an administrative issue that…
I had an administrative issue that needed resolving so I phoned customer services, my call was connected almost instantly, I spoke to a lovely lady called Maria she diligently and professionally rectified the administrative error. I’m very happy with the service I’m receiving.
23 juillet 2026
Avis spontané
Extremely easy
Extremely easy to get 3 iPhones insured.
Quick and simple, hope claiming will be as quick if I ever need to
23 juillet 2026
The 2. Pixel phone dilemma
I bought a pixel 10 pro from you insured it and the phone was defective so I took it back to Currys 2days later and bought a pixel 10pro XL and insured that will you as well , then tried cancelling the pixel 10 pro yh ou told me it had been cancelled but you didn't tell me which one .
15 juillet 2026
It was easy to apply
21 juillet 2026
Can't fault em..
Absolute great service and rapid turnaround. Phone came back like new in around 1 week.
10 juillet 2026
Avis spontané
If I could give them zero I would
If I could give them zero I would. Made a claim for losing my phone sent in all relevant documents including TFL’s form for lost items which I did straight away. I was 9 months pregnant and went into labour after 3 months my claim still hadn’t been looked at it was determined there was an error their end. I had to take out a new policy and claim. They said the claims team would call me I got a phone call it was not the claims team but the FRAUD team apparently my lost phone was flagged. I asked for clarification they couldn’t give it to me. When I had lost my phone with o2 years ago i didnt have any of the issues. Was accused of lying absolutely horrible customer service and now I’m paying for an expensive contract in a cheap phone whic they are refusing to replace
15 juillet 2026
Avis spontané
Réponse de Protect Your Bubble
Hello Sian
We are really sorry to hear your feedback.
As we have not received any further details from yourself we are unable to verify you as a customer or look into this further for you.
You will have received an email from Trustpilot requesting more information about you and your experience.
Please provide details via the email, including your full name and policy ID in order for us to investigate further.
Kind Regards,
Protect Your Bubble
It’s easy to understand the terms and…
It’s easy to understand the terms and condition and the amount paid is very affordable.
8 juillet 2026
Beware of this vendor... Read full review
Surprised to see, plethora of positive reviews here in few weeks itself from 3% to 4.4.
Bought laptop worth merely £300 from amazon, and 2 years insurance from amazon itself from this vendor protectyourbubble.
Now laptop returned being faulty within warranty period and amazon refunded full amount obviously.
This vendor, only returned 50% premium despite having NO reason to keep my premium and their own policy claiming that warranty period has no insurance claim. Also, they asked for pics and address details for £300 laptop to be sent for repairs..lol...in this day and age, it's not a macbook but a cheap laptop they wanted to repair.... beware of positive reviews...that spurred in few weeks...
On request of Trustpilot, I've provided details of my amazon order. Now what are you going to do about it?
Leave as is or take corrective action and reimburse my full amount please.
12 juillet 2026
Avis spontané
Réponse de Protect Your Bubble
Hello Amit
Thank you for providing your details via Trustpilot.
Amazon refund the insurance for the remaining time that would have been left on the policy, but will keep the amount that relates to the period during which the policy was active.
We have investigated your case and found Amazon have dealt with your refund correctly. You were covered by the insurance from the start date until the cancellation date, therefore these premiums would not be refunded.
Hope that helps to explain the cancellation terms. If you are not satisfied with this outcome and would like to make a complaint please call Amazon on 0303 313 0002. Lines are open 9.00am – 6.00pm, Monday – Friday. Alternatively you can e-mail enquiries@assurantprotection.co.uk stating your claim number and reasons for the complaint.
Kind Regards
Protect Your Bubble
Really easy to insure my iPhone
Really easy to insure my iPhone, excellent price and really happy with my insurance.
10 juillet 2026
Excellent and easy to use
3 juillet 2026
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