Spotlight Oral Care UK Avis 

1 572
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I liked my toothbrush until it suddenly stopped working just over three years after I bought it. I contacted the company about potential repairs or a replacement, but heard nothing. So this is not a g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love the product. I knew it was good to when my dental hygienist noted how much better my teeth were than my old electric brushe- Senseflex. Quick delivery and competitive pricing.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the freshness of these products and they make my teeth look extra shiny, I’m unsure if the whitening is effective as it’s only been a few days but I hope it will be.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Toothbrush heads - have gotten noticeably softer so that I have to repurchase more frequently. I’m guessing by design. Once the brush is out of action won’t be repurchasing this brand. Tooth brushes a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de beauté
  2. Magasin de produits de beauté
  3. Dentiste cosmétique
  4. Magasin d'articles dentaires
  5. Boutique de santé et beauté
  6. Service de blanchiment des dents

À propos de Spotlight Oral Care UK

Écrit par l'entreprise


Shop All Products


Shop Best Sellers


Shop Teeth Whitening


Shop Toothbrushes

EU Store

US & CA Store


Created by Dentists

Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.

Made With Care

Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(1 572)

221 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Just good service

Just good service

6 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Tracey for leaving us a review. We are happy to hear that you found the service good and are grateful for your custom.

Noté 5 sur 5 étoiles

Well impressed with the super fast…

Well impressed with the super fast delivery & the product up to now seems to be working and doing what it’s meant to do

20 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Sheila for your review - we are thrilled to hear that the product is working for you and that you were impressed with the quick delivery.

Noté 5 sur 5 étoiles

Excellent product and fast delivery…

Excellent product and fast delivery highly recommend

20 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Gary for taking the time to leave us a review. We are happy to hear that the delivery was fast and that you found the product excellent. Thank you for your custom.

Noté 5 sur 5 étoiles

Di​mond powder for a diamond smile

​I have been using the Spotlight Oral Care Diamond PAP powder and it’s a great addition to my morning routine. The powder itself looks so sparkly, which is a nice touch! It’s very straightforward to use, you just dip your toothpaste covered brush into the powder and brush like normal. I love that it dissolves perfectly with the toothpaste, there is no gritty feeling at all, just a smooth clean.
​I have noticed it helps lift stubborn stains and leaves my teeth looking much brighter. Most importantly, it’s been very gentle on my gums and hasn’t caused any of the sensitivity I usually get with whitening treatments. If you dampen the toothpaste slightly before dipping, the powder sticks perfectly and there is no mess!

20 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Summer for taking the time to leave us a 5 star review. We are delighted to hear that our Teeth whitening Diamond PAP Powder has been a great addition to your morning routine. It is great to hear that you found the product to be gentle on your gums and not cause you any sensitivity. Thank you for your support.

Noté 5 sur 5 étoiles

First time trying whiettining powder…

First time trying whiettining powder and lm very impress with
.very recommended to anyone

20 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Teresa for taking the time to leave us a review. We are thrilled to hear that you are impressed with our Teeth Whitening PAP powder and are grateful that you would recommend to anyone. We really appreciate your custom and support.

Noté 5 sur 5 étoiles

Great service and amazing whitening…

Great service and amazing whitening product

20 avril 2026
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Réponse de Spotlight Oral Care UK

We really appreciate you taking the time to leave us this lovely review Chris. We are delighted to hear that you liked our Teeth Whitening PAP powder and that you were happy with the service. We are grateful for your custom.

Noté 1 sur 5 étoiles

the product i bought does not work and…

the product i bought does not work and spilled everywhere.

20 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Sarah for taking the time to leave us a review and we are very sorry to hear that the product did not work for you and that it spilled everywhere. We have arranged for a new order to be shipped to you and we will have this delivered as soon as possible.

Noté 5 sur 5 étoiles

This product is amazing

This product is amazing, it really does work 😃 so many other products that I have tried and are a waste of money. This is really worth getting. Thank you for the sample to try first 😃

19 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Sheena for leaving us this lovely review. We are thrilled to hear that you loved our Teeth Whitening PAP Powder just as much as we do.

Noté 5 sur 5 étoiles

Delivered quickly best electric…

Delivered quickly best electric toothbrush ever..

13 avril 2026
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Réponse de Spotlight Oral Care UK

We appreciate your lovely review Kerry! We thrilled to hear you are pleased with the service and product.

Noté 2 sur 5 étoiles

Shockingly Poor Manufacturing Quality

Potentially a good product but really poor manufacturing. The first one had a really poor thread on the reservoir as others have reported, that then failed completely after a couple of months. The replacement the UV failed after a short time (the thread was better on this one). The third, the UV also failed, I got a refund but kept using it, it has now also completely failed. Oh yeah, and if you leave it on a window sill in the sun, the reservoir plastic gets sticky. If you're happy for it to only serve you during the warranty period... then again with this level of quality, the company might not be around to honour it. And you can only buy the heads as pack of four different ones, which is ridiculous, to get the one you want costs £20 and you throw three away. Also why does the price jump between £50 & £100 up and down?

29 juillet 2025
Avis spontané
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Réponse de Spotlight Oral Care UK

We’re very sorry to hear about your experience CD, and we truly appreciate you taking the time to share your feedback. This is certainly not the standard we aim for, and we understand how frustrating this must have been.

Issues like the reservoir threading, UV function, and overall durability are not typical, and we’ll be sure to pass your comments on to our product team for further review.

Our pricing can vary at times due to promotions and offers. We’re glad to hear you were able to receive a refund, but we’re very sorry the experience fell short overall. If there’s anything further we can assist you with, please don’t hesitate to reach out at info@spotlightoralcare.com

Noté 3 sur 5 étoiles
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Réponse de Spotlight Oral Care UK

Thank you for taking the time to share your feedback Paul. We’re really sorry to hear you feel this way about the replacement heads. We do genuinely try to keep our products as cost-effective as possible, and we’re always reviewing our pricing to make sure it reflects value for our customers. We also run promotional offers from time to time to help make them more accessible. Your feedback is truly appreciated and will be shared with the team as we continue to improve.

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering - item despatched and delivered quickly and efficiently. Item as described - very happy with purchase.

17 avril 2026
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Réponse de Spotlight Oral Care UK

We truly value your kind feedback Jane! We’re delighted to hear that your ordering experience was smooth and we are happy to hear you’re satisfied with your purchase!

Noté 5 sur 5 étoiles

I ordered the water flosser

I ordered the water flosser. It arrived promptly and was well and securely packed. The flosser is absolutely wonderful. It has variable speed with a choice of tips which is very well thought of. It is great and after using it, my mouth feels clean and fresh. Highly recommend this flosser.

16 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you for your lovely feedback! It’s great to hear your order arrived quickly and that you’re enjoying the different features and accessories. We appreciate your custom!

Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service

24 avril 2026
Avis spontané
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Réponse de Spotlight Oral Care UK

Thank you Emma for taking the time to leave us a review and we are very sorry to hear that you were disappointment with the service you received. Please reach out to info@spotlightoralcare.com as we would love an opportunity to review your issue and come to a resolution for you.

Noté 1 sur 5 étoiles

They offered a freebie on social media…

They offered a freebie on social media however taken all my details then cancelled the order. I'm now spammed with loads of emails from them.

21 avril 2026
Avis spontané
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Réponse de Spotlight Oral Care UK

Thank you Samantha for taking the time to leave us a review. We sincerely apologise for any disappointment caused and please know this was never our intention. In regards to receiving multiple emails from our brand - please email our customer service team at info@spotlightoralcare.com and we will resolve this issue for you.

Noté 1 sur 5 étoiles

Couldn't manage to exchange brushheads

Couldn't manage to exchange brushheads, gave a refund, which was pointless and expensive to post.

13 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you Oliver for taking the time to leave us a review. Our customer service team offered you an exchange or a refund - the exchange would have required the original order to be returned to us. I can see that a refund was actioned and if there is anything further the team can assist with please reach out to info@spotlightoralcare.com

Noté 5 sur 5 étoiles

New brush heads arrived promptly.

The new brush heads arrived promptly.

12 avril 2026
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Réponse de Spotlight Oral Care UK

We really appreciate you taking the time to leave us a lovely review. We are very happy to hear that your toothbrush heads arrived promptly and are very grateful for your custom.

Noté 5 sur 5 étoiles

Very God Service

Easy ordering and fast delivery.

10 avril 2026
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Réponse de Spotlight Oral Care UK

Thank you for taking the time to leave us this kind review. We are delighted to hear that it was easy to order our products and the delivery was fast. We really appreciate your custom.

Noté 5 sur 5 étoiles
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Réponse de Spotlight Oral Care UK

Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with our customer service. Thank you for your custom and support.

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