2 cold calls in 2 days. I asked last year for my number to be taken off their list. Received a all yesterday, asked again, received another call today. I wish all my data to be removed from... Voir plus
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Lisez les avis des autres
We started using World Options around a year ago, and they have been fantastic! Rebecca and Tim are always there to help with all our logistics quries, anytime we ask. We can't be more thankfull for... Voir plus
L'entreprise a répondu
Been dealing with David O'Reilly at World Options for over a year and use them for all our shipping needs from UK domestic shipments to our customers as well as bringing goods in from Taiwan. The po... Voir plus
L'entreprise a répondu
Chet and the 154.support office are always on hand to help - whether it's calls or emails relating to shipping issues, invoices, anything. Highly recommend World Options as they are exactly that -... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 2003, World Options is a leading provider of affordable shipping solutions for businesses. With nearly two decades of experience, we simplify shipping complexities for enterprises of all sizes. Our comprehensive services optimize processes, reduce costs, and enhance efficiency. Beyond affordability, we offer an intuitive platform, leveraging technology and partnerships to empower informed decisions. As a reliable partner, we provide personalized support, addressing unique challenges. With a global network of carriers, trust World Options for secure and timely deliveries. Experience simplicity, affordability, and reliability in shipping with World Options - where your business needs are understood and valued.
Coordonnées de contact
Unit 1, Petre Court, Petre Rd, , BB5 5HY, Clayton-le-Moors Accrington, Royaume-Uni
- +44 (0)330 335 8100
- support@worldoptions.co.uk
- uk.worldoptions.com
Information importante
4,1
Bien
552 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent customer service
Excellent customer service. An easy to use system with great support on hand.
7 février 2023
Avis spontané
Réponse de World Options Ltd
Hi Susan,
Thank you for the 5-star review and for taking the time to share your experience with us.
We are thrilled to hear that you found our customer service to be excellent and that our system is easy to use.
Our goal is to provide our customers with the best possible experience, and it's great to hear that our support was able to meet your expectations.
We appreciate your support and are here to assist with any future needs.
Best Regards,
World Options
Great Customer Service
I send dozens of shipments per month all over the world through World Options and their various couriers. As with all couriers sometimes things do go wrong and goods get lost or we get wrongly charged, but Lizzie always does her best to assist and resolve issues if they arise and find a fair resolution for us. Highly recommended.
7 février 2023
Avis spontané
Réponse de World Options Ltd
Hi Emma,
Thank you for the 5-star review and for taking the time to share your experience with us.
We are glad to hear that you have been using our services for your monthly shipments and that Lizzie has been able to provide assistance and resolve any issues that have arisen.
We are glad that you found our services to be of high quality and highly recommendable.
If there's anything else we can assist with, please don't hesitate to reach out.
Best Regards,
World Options
I recently sent some books to the US…
I recently sent some books to the US with World options but only succeeded with navigating the website thanks to Lizzie Gentle.
She took me through the stages where I didn’t understand some of the terminology, sorted out a misunderstanding with the finance department and did it calmly with patience.
Thanks for your help Lizzie. It’s much appreciate.
16 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Colin,
Thank you for the 5-star review and for taking the time to share your experience with us. We are glad to hear that Lizzie Gentle was able to provide you with the support and guidance needed to navigate our website.
We are thrilled that you found our service to be helpful and we appreciate your support. If there's anything else we can assist with, please don't hesitate to reach out.
Best Regards,
World Options
As a business
As a business, we moved to World options after a number of bad experiences with our previous courier.
It has been a pleasurable, refreshing change working with World Options giving us the peace of mind and confidence in taking care of our shipments.
Lesley Pettett our Account Manager is always at hand and keeps us updated with our consignments, calling us to confirm critical deliveries, always key on price points and even manages to squeeze the last minute orders through.
I would definitely recommend World Options to anyone requiring a courier service.
3 février 2023
Avis spontané
Réponse de World Options Ltd
Hi Shepherd Hydraulics,
Thank you for the excellent review and for taking the time to share your experience with us.
We are thrilled to hear that you had a positive experience with World Options and that our account manager, Lesley Pettett, was able to meet your expectations.
It's great to hear that you have found working with us a refreshing change from previous courier experiences and that our service provides you with peace of mind and confidence in taking care of your shipments.
Your recommendation is greatly appreciated and we are here to assist with any future needs.
Best Regards,
World Options
World Options are a class apart
World Options are a class apart from all other courier brokers we've used. Service and after sales care from a superb team of professionals led by account manager Nathan Mayall is simply on a whole different level compared to the competition.
Russell
20 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Russell,
Thank you for sharing your experience with us.
We are grateful to hear that you have found our service and after-sales care to be of a high standard compared to other couriers you have used.
Your account manager, Nathan Mayall and his team, are superb professionals and are dedicated to providing exceptional service. We appreciate your business and look forward to continuing to serve you in the future.
Best Regards,
World Options
Fantastic company to work with!
I've been dealing with Nathan Mayall for a long time and our working relationship is good. He's very fast to respond and is contactable when i need him, even answered his emails while on holiday! That's what i call dedicated service!
Couldn't recommend Nathan and the team more!
20 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Lisa,
We appreciate you taking the time to provide a 5-star review of World Options. We are thrilled to hear that you have had a great working relationship with Nathan Mayall for a long time and that you find him to be very responsive and easily contactable.
We appreciate your feedback on his dedication to providing excellent service, even answering emails while on holiday!
We are pleased to hear that you hold Nathan and the team at World Options in high regard, and we look forward to continuing our efforts to meet or surpass your expectations in the future.
Best Regards,
World Options
5* Prices and Customer Services
I started using World Options after using a well know parcel compare service for a number of years. They have excellent prices but by far the best part of the service is the customer services who are always on the look out for parcels that are overdue and highlight these.
My account manager NATHAN MAYALL is always on hand should I require assistance.
Highly recommended.
19 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Colin,
Thank you for taking the time to leave a 5-star review of World Options. We are glad to hear that you have had a great experience since switching to World Options and that you find our prices to be excellent.
We are particularly pleased to hear that you have found our customer service to be exceptional, with our team always on the lookout for delivery issues and highlighting them.
Not only that, but we appreciate your feedback on the great work of your account manager, Nathan Mayall, and we are glad that he is always on hand to assist you when needed. We are thrilled that you highly recommend World Options, and we look forward to continuing to working with you.
Best Regards,
World Options
Great Service
We switched from our previous carrier to World Options and have had fantastic service from our account manager Nathan Mayall and the whole team since day one. The portal is easy to use and on the occasions where we have required further assistance we've found that nothing is too much trouble and any queries are dealt with promptly and efficiently.
20 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Jennie,
Thank you for taking the time to leave a 5-star review and the great feedback provided in your review. We are glad to hear that since switching to World Options, you have had fantastic service from our account manager Nathan Mayall and the whole team.
We are glad to hear that our portal is easy to use and that you have found that any subsequent assistance was dealt with promptly and efficiently. We thank you for choosing World Options for your shipping needs.
Best Regards,
World Options
Nathan Mayall is fantastic! We love World Options!
I could not ask for a better account manager than Nathan Mayall! Both Nathan and his team reply very promptly to correspondence and assist quickly in resolving any issues faced. They go above and beyond with customer service. I could not recommend Nathan and his team at World Options highly enough.
19 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Claire,
Thank you for taking the time to leave a 5-star testimonial of World Options. We are thrilled to hear that you have had a great experience with Nathan Mayall as your account manager and that he and his team have been able to assist you promptly and resolve any issues you faced.
We are glad that you have received exceptional customer service from Nathan and his team, and we appreciate your kind words of recommendation. Thank you for choosing World Options, and we look forward to continuing to exceed your expectations.
Best Regards,
World Options
Everyone at world options is fantastic
Everyone at world options is fantastic. Nathen our account Manager, kim & Sophie are also amazing. Thank you all for such a great service.
20 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi MrsK,
Thank you for taking the time to leave a 5-star review of World Options. We are thrilled to hear that you have had a great experience with everyone at World Options, especially Nathan, Kim, and Sophie.
We appreciate your feedback and are glad you received such excellent service from our team.
Thank you for choosing World Options, and we look forward to continuing to exceed your expectations.
Best Regards,
World Options
Great company to work with
Great company to work with, very accommodating and flexible when tailoring shipping rates to your business and most importantly keeping those costs down!
Very lucky to have an account manager in Nathan who always helps to get the best rates for the services I use. Because of this my business is growing each and every month.. thanks to Nathan and World Options!
18 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Keiran,
Thank you for taking the time to leave such a positive review of World Options. We are glad to hear that you have had a great experience working with us and that our shipping rates have been tailored to your business, which has helped to keep costs down.
We appreciate the feedback on the great work of our account manager, Nathan, and we are thrilled to hear that your business is growing each and every month due to our partnership. Thank you for choosing World Options, and we look forward to continuing to support your business growth.
Best Regards,
World Options
Fantastic service from Jas Ganger and…
Fantastic service from Jas Ganger and his team with a large rush collection organised efficiently and on time.
Our mistake sending goods out without a label, but amazingly due to the dilegence and honesty of the depot & driver, the items were returned back to us the next day!
Any subsequently delivery queries handled promptly.
Thank you everyone, what a great team to work with.
17 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi KAB,
Thank you for taking the time to leave such a positive review of World Options.
We are thrilled to hear that your account manager Jas Ganger and the team were able to efficiently handle your rush collection and that the driver's diligence and honesty led to the safe return of your items.
We are glad that any subsequently delivery queries were handled promptly.
We appreciate your feedback and are glad that you had a great experience working with our team.
Thank you for choosing World Options!
Best Regards,
World Options
Nothing but good service from John @ World Options
Nothing but good service from John Davis, the franchise owner with which I have dealt. The portal is easy to use and any questions are quickly answered by John. We send pallets nearly weekly and there are always multiple delivery options to suit our operation, whether this is a door to door haulier or via network we've not had a problem.
12 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Harry,
Thank you for taking the time to leave a 5-star review of World Options and your account manager, John Davis!
We are thrilled to hear that our portal is easy to use and that John was able to promptly answer any questions you had.
We are glad to hear that we have been able to offer multiple delivery options that suit your operation and that you have not had any problems.
Furthermore, we appreciate your business and look forward to continuing to provide you with excellent service in the future.
Best Regards,
World Options
Great communication
Great communication, this company go a step beyond to help you get your goods abroad.
5 janvier 2023
Avis spontané
Réponse de World Options Ltd
Hi Timothy,
Thank you for your kind words and for taking the time to leave a 5-star review of our services. We are thrilled to hear that you have had such a positive experience with us and that you appreciate the efforts we go to in order to help you get your goods abroad.
We pride ourselves on providing top-notch service and exceptional communication to our customers.
We look forward to continuing to serve you in the future.
Best Regards,
World Options
I send parcels for my tailoring…
I send parcels for my tailoring business worldwide. Never had an issue or problem. Great service. Highly recommended.
20 décembre 2022
Avis spontané
Réponse de World Options Ltd
Hi S Wahid,
Thank you so much for your kind words!
We are thrilled to hear that you have had such a positive experience using our service for your tailoring business.
It's great to know that you have never had any issues or problems with your shipments, and that you are happy to recommend us to others.
We strive to provide top-notch service and are glad to see that it shows in your experience.
Thank you again for your 5-star review and for choosing us to handle your shipping needs!
Best Regards,
World Options
World Options make a difference
I've been using World Options for just over 6 months for domestic and international shipments. Thanks to their amazing support and assistance, shipping through them has removed some of the stresses and annoyances I use to have with courier services. They are based in the UK, so easy to contact and they have a great team who are friendly and professional. I often get support from Ellie or Iain, both give the impression that they care and that your problem matters, customer service at it's best. You will still have the same problems with couriers, that's out of their control, but instead of wasting valuable time trying to get through to a courier, then hoping they speak clear English, you can instead call World Options and they help resolve any issues. You are also assigned an account manager, Andy Markham looks after our account, he helps keep an eye on shipments and is always available to offer his assistance.
Chasing delayed and missing shipments is never a simple problem to resolve, especially when most couriers today make it almost impossible to speak to a human for assistance. This is where World Options make a difference. Can't recommend more highly enough.
16 décembre 2022
Avis spontané
Réponse de World Options Ltd
Hi Andre,
Thank you for sharing your positive experience with World Options.
It's great to hear that our team has been able to assist you with your domestic and international shipments, and that you have found our customer service to be friendly and professional.
We are glad to have been able to help remove some of the stresses and annoyances that can come with using courier services, and we appreciate your feedback about the helpfulness of our team in resolving any issues that may come up.
We are overjoyed to have been able to provide a high level of service and support, and we are thrilled that you have found our account managers, like Andy, to be available and helpful in keeping an eye on shipments.
We appreciate your kind words and look forward to continuing to support you in the future.
Best Regards,
World Options
Great company Great people to work with
World Options have been nothing but excellent for our Business, by choosing to go with them we are now able to export our products, this was something we had previously failed with whilst using other logistic teams, Andy Markham told me exactly what we could expect at the initial time of setting up and has been true to his word he went to great efforts to provide additional information which in turn allowed our products to get through customs we are now in places such as America and Australia which would not have been possible without his knowledge and expertise , between himself and Ellie we have experienced a high level of customer service and fast response they have both gone to great measures to help us on a number of occasions, Ellie appears to work amazing under pressure nothing is ever to much trouble and she can resolve just about any issue she seems to come up against, there is a strong 'can do attitude at World Options, the key things about World options that make them stand out from other companies that i have used is, they deliver what they say, they are available straight away via either email or phone call, they are committed to providing a good level of services for our customers as much as we are, from start to finish they work alongside us to ensure this
1 décembre 2022
Avis spontané
Réponse de World Options Ltd
Hi Kate,
Thank you for sharing your positive experience with World Options.
We are proud that Andy and Ellie have been instrumental in helping your business succeed in exporting your products to various countries.
Their knowledge and expertise, as well as their commitment to providing excellent customer service, have undoubtedly played a significant role in your success.
It's great to hear that World Options has exceeded your expectations, and we are glad to have been able to assist you in exporting your products, and we are committed to providing top-notch service to help your business succeed.
We hope to continue supporting you in the future and look forward to helping your business grow and reach new markets.
Best Regards,
World Options
World Options, Great service & Nice people
We have used World Options on several occasions now, we have found them to be supportive with rapid response to quotations and an honest time frame for the goods arrival
Andy Markham has been my go to person, for the initial request for a price and options on the most cost effective way to move the goods along with care, monitoring and regular updates. He takes a real pride in doing the best possible job and he is a nice person to deal with!
I would recommend that you talk to them and explore how they can add value to your business
15 décembre 2022
Avis spontané
Réponse de World Options Ltd
Hi Thuasne,
Thank you for sharing your positive experience with World Options and Andy Markham.
It's great to hear that you have had such supportive and responsive service from them, and that Andy takes pride in doing a great job and is a pleasure to work with.
We appreciate your recommendation and hope that others will consider exploring how World Options can add value to their business as well.
Thank you for taking the time to leave this review.
Best Regards,
World Options
Friendly and helpful service
Easy portal to use, friendly staff..what more could you want?
Have switched from my usual couriers to these guys,
Thanks Chris for the out of the blue phone call... I dont normally give cold callers the time of day.
14 décembre 2022
Avis spontané
Réponse de World Options Ltd
Hi Paula,
Thank you for your kind words!
We are thrilled to hear you have had a positive experience with our easy-to-use portal and friendly staff.
We appreciate that you spoke with Chris and were impressed enough to switch from your usual couriers to us.
World Options strives to provide exceptional service to all of our customers and are glad that we were able to do so for you.
Thank you for your business and for taking the time to provide this testimonial. We look forward to continuing to serve you in the future.
Best Regards,
World Options
Excellent service
Started using Bridgeway in the last 6 months. Alex is very helpful and service has been great. Website is clear and easy to use too.
12 décembre 2022
Avis spontané
Réponse de World Options Ltd
Hi Gill,
Thank you for your kind words about World Options and your account manager, Alex.
We are pleased to hear that you have been using our services for the past six months and that you have been happy with the level of service provided.
We strive to make our website clear and easy to use, so we are glad to hear that you find it user-friendly.
Thank you for your business and for taking the time to share your feedback with us.
Best Regards,
World Options
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